Park Plaza Sherlock Holmes London
Travel Blogs from London
I have never been across the ocean before! We arrived around noon and went straight to the Sherlock Holmes Hotel which was great. We spent our first evening seeing a show and after didn't know how to catch a taxi. Or at least they wouldn't stop for us. We ended up taking a bicycle taxi guy lol. Never again! The next day we went to the Tower of …
... in the passports, Liam said our gear was probably getting dizzy from going round and round. But it wasn't because it hadn't started. Blow, more waiting! Not in our control though, so a deep breath and then we plucked them off when they eventually made their way out. We then followed the purple signage to the Heathrow Express, just missing one that was at the platform as we got there. Another deep breath for the next 15 mins gone, and then we made our way towards ...
... Sara, who was from Milan and was really nice. When she left it was a little bit creepy as she picked up her bags, which were from the Disney Store, and earlier that day the four of us had coined a phrase "proper Disney" for something really cool... Maybe she was a real witch after all... After this pub Alex had to head off, so we said goodbye to her, then after Tamu picked up some maccas we headed back to the tube and made our way back home. We stopped at ...
... onto a train. By the time we were on our last and final train before our short walk home, Josh was in tears and we all were very keen to be back home. Big cities are not our friends and it was a Saturday, the last weekend of half term break and our first experience of London. It will get better. As we walked Ro received a text from Josh, this time it said spot 25 was in fact the right spot and so we had to move the car back again! Ro would be an expert at this by the time he ...
... culture is here from back home. In Italy if you want a creamy flavor you add milk and if you want sweet you can add sugar. There are no four pumps of this and two pumps of that. Italy has been praised as the inspiration behind many big name coffee companies; How have we strayed so far from the original inspiration and form of the café?
In Italy you can have coffee or better known as café in a couple of different ways. The most common way ...
How has this hotel rated in the past?
Historical Traveler Reviews Park Plaza Sherlock Holmes London
Very very disappointing stay at this hotel in January 2004. Booked a non-smoking room but was given a smoking room which stank of stale cigarettes. Could not be moved on the first night as (mystifyingly) the hotel was apparently full. Our bedroom faced onto Baker St. and was incredibly noisy - with night buses keeping us awake all night.
Stayed at the Sherlock Holmes Hotel in September 2003. Got a deal on the internet, but when I contacted the hotel directly, they gave me a superb deal on a suite (over $100 less per night) since we were staying 7 nights. The suite was a great room, two floors, two bathrooms and a marvelous soaking tub. We really enjoyed the contemporary decor, in contrast to most of the stodgy decorating in London. In addition, the conceirge was able to get a reservation for us for tea at the Ritz (usually requires a 3 month advance) just a week ahead. Downsides were a refridgerator that charged you even if you replaced the item from the grocery, leaking sink in the bathroom, and the morning of our departure, having to hail a taxi ourselves, as the staff was too busy to call one for us. They said "best to try to get one outside on your own. Rush hour, you know!" Definitely left a bad taste in our mouths at the end of an otherwise lovely trip.
Despite a central location, this "so-called" four star hotel falls way, way, short in every aspect ! A poorly managed hotel coupled with a monumentally incompetent staff failed to deliver each and every time during our recent 5 day stay in January of 2004. Where do I start ? Upon arrival, be careful and check your rate. You will find out that front desk personnel will dispute the room rate offered to you (despite the fact that you have 5 different e-mails from the property confirming said rate). If you are lucky for the staff to find your reservation at all (again, despite showing them written confirmations from the hotel), you will be in for a major disappointment. Rooms are dirty. Cleaning is obviously not one of their priorities nor their fortes. You will find filthy drawers and closets with used personal effects left behind. The bathrooms, with their semi-tinted slidding glass doors, afford no privacy at all. No soap was provided and when asked for it, took over two hours to arrive ! Do not bring any valuables as the maids have a habit of not shutting the doors properly after they come in to "clean" your room. Light fixtures and even the heating system do not work half of the time. Oh, but do not waste your time complaining. You will only get one of the rude, moronic and incompetent front desk staff to give you a funny look and write it in a book noting a rather extensive list of complaints (believe me, I took a good look at the list). If you ask for a non-smoking room, they will of course give you a SMOKING one. Again, no surprise there. The list goes on: Don't count on the hotel front desk to take or deliver messages for you. You will NEVER get them. Bottom line, DO NOT waste your money on this pit ! This hotel lacks the most elementary notions of customer service and finesse. Sherlock Holmes would be terribly ashamed.
Great little hotel! Would stay again.
Just came back from spending New Years in London. My experience at the Sherlock Holmes was great. My husband and I spent 6 nights there. The room was cozy, stylish and very clean. The heater worked perfect and the room was very quiet and dark, great for sleeping. One negative, the bed did not have a flat sheet, only the duvet cover. Also, the bathroom doors are frosted glass so not much privacy, but if going with your significant other its fine. The location was great, only a block away from the tube station and only stops away from the main attractions. I would definitely recommend it!!!
Okay, it wasn't terrible, but there were some significant problems. 1) The heater was broken the first two nights. Now, in all fairness, the hotel did provide a temporary heater the second night and fixed the room's heater by the third. 2) They don't have top sheets. There is a flat sheet on the mattress (used as a fitted sheet as in most hotels) but no separate top sheet. Made me wonder how often the comforter got cleaned. 3) EXTREMEMLY noisy. My room happened to be on Baker on the first level (second floor for us yankees) above the small grocery store below. We heard every delivery they got - the first starting at around 5:00 am. 4) I got a great rate from Orbitz (104 GBP) per night, but it did not include the continental breakfast or the significant VAT of 17.5%. I swear I saw something the way it was advertised on Orbitz that both of these were included, but had no proof. That meant that 2 omeletes one morning cost 25 GBP - almost a $50 breakfast for two! 5) Ran out of toilet paper! Hotel was only able to offer Kleenex for a couple of days! Some good things... 1) Great location. Close access to the Baker Street "Tube" station - easy connection to all parts of London. 2) Generally friendly and polite staff. 3) No problem with any thefts as mentioned by others but I also never got any "mystery cards".
A fine hotel with a great location!
Spent 5 days here at the beginning of Dec '03. Was a very pleasant experience. The staff was exceedingly helpful, notably Philippe, the night-man.Location is incredible only a couple of blocks away from the Baker Street tube and is very well service. Everything in London is 10 minutes by tube away from the Sherlock Holmes.The hotel is a quaint and stylish place. Very quiet and cozy with excellent climate control. The oddity of the rooms is the sliding glass bathroom doors that really don't provide much solitude. My fiance and I now have no secrets due to them. :)The services and amenities were perfect for a small boutique hotel but you do get what you pay for. Internet and cable TV are available in-room.
Unfortunately, a dreadful experience:
- Did not have a bath, as advertised - Room was poorly serviced--no toiletries, etc. - Very noisy (from the hallway, the room above, from outside; there was even an accidental fire alarm caused by the steam of a shower) - Maid broke make-up compact, and discreetly replaced it in make-up bag, without so much as a note - Finally, and most greviously, my mini-disc player mysteriously disappeared from the room
Not just the glitches of a new hotel ironing out the problems of opening!
Holmes Would Be Pleased
The Sherlock Holmes is an first-rate hotel, one of the best hotel experiences I have had traveling. The dailry rate is good (thorugh the internet, 152GBP per night, VAT tax included), and the room was outstanding: I was by myself, and had quite a large room with a double bed, luxurious bathroom, TV and internet port including plugs for American and French electrical equipment. Virtually no noise from outside or inside the hotel, although it's hard to miss the ubiquitous maids in the morning.As an added plus (particularly for Yanks), there are two non-smoking floors. A cute touch are the little "mystery" cards with logic problems which are left by the maid on your bed.
My friend and I have done extensive traveling and have stayed at some fine hotels--but this one has been the best!! Fine decor and ambiance.
Comfortable and extremely clean--not a ring on a tabletop, nor signs of wear and tear or even a speck of fuzz on a chair. Most impressive though, was the service : The service by all staff members was OUTSTANDING. The concierge went above and beyond the "call of duty" for us. I never saw nor heard maid service (regardless of when we left) but our room was immaculate every day when we returned. Also, our room was extremely quiet, no noise was heard from either inside nor outside the hotel. I can't recommend Sherlock Holmes Hotel enough! This is a true little gem.
Great hotel, great location
Really enjoyed our stay at the Sherlock Holmes hotel. Although a bit small, the room was beautiful with every amenity. Great location. Two minutes from the Baker Street tube. Lots of shops, restaurants, and grocery stores nearby which we used as the hotel restaurant was too pricey for us. All in all a wonderful hotel for a decent price (booked through the internet).