Sheraton Suites Houston Near The Galleria
How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Swimming pool
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Historical Traveler Reviews Sheraton Suites Houston Near The Galleria
We stayed at the Sheraton suites during a family long weekend trip. We have two small boys and like to have a suite with a separate room to sleep, as this Sheraton has. It's nicely run and was a treat. We've stayed in several of the Galleria area hotels. This is as nice as any of the similarly priced ones. You can't go wrong here.
Great Accommodations and Good Value
This hotel provides a great value. There is free wireless high speed in the rooms which isn't too common at full service hotels. During the first 45 minutes I was here, the high speed kept going down, then up, then down. I had to call for service 3 times. The engineer came up promptly and was very nice. They never could find the problem but it eventually corrected itself. A properly working Internet connection is very important to me.
The room is lovely and very spacious. It has a refrigerator and a wet bar. Self-parking is $10/day. Valet parking is now $18/day. It's very quiet and the garage was almost empty when I arrived and throughout the weekend.
I ordered room service twice while I was there and both times they met their 30 minutes or less delivery commitment and I was pleased with my order.
In the afternoons, they provide free popcorn from a popcorn machine in the bar. You can get a bowl and take it back to your room.
The only negative was the traffic to get to the hotel and to leave the hotel. The Sheraton Suites sits on a feeder road of a major freeway and it's a half a block to one of the busiest intersections in Houston. The traffic backs up really bad and there is only one entrance and one exit to/from the Sheraton Suites.
I would definitely stay at the Sheraton Suites Houston Galleria again.
We only had one night in this hotel before our flight back to the UK, we found it clean, tastefully decorated and the staff helpful and efficient.
We had a room at the front of the hotel and did notice noise from the freeway but didn't find it excessive and certainly not enough to keep us awake.
We only had breakfast in the restaurant and chose the menu rather than the buffet, it was well cooked and reasonably priced.
All in all a great choice if visiting Houston.
The worst hotel I have ever stayed in
We stayed at this hotel last January. The rooms were tired and a throw back to brown 1970's rooms. The food was terrible and expensive. We could have got a better breakfast at a motorway cafe (and I hate motorway cafe's). Don't stay here unless you have to (and even then don't). Houston is great and I love the Galleria area, but the Sheraton has got to be the worst hotel in Houston.
Best Business Hotel - All Suites - Superb Staff
As far as a business hotel goes, difficult to beat. An all suite hotel gives extra room to work with all room wireless access internet access.
The staff :-
The concierges, ask for Elio / Johannes / Yohnes, will drive you anywhere within a reasonable distance of the hotel - They have great restaraunt advice (top end stuff especially) and are extremely helpful. Check in staff, especially Barbara and Monei, make it all a breeze. The lady that serves us breakfast in the morning remembers what we like, where we like to sit etc etc. It's the fact that the staff care make us come back year after year.
The hotel :-
Small pool but reasonable gym. Food is good (steakhouse) and breakfast buffet superb. Maybe the hotel needs a little $$$ spent on it but other than that, a perfect business hotel within a 5 minute walk of teh hige Galleria Mall. Oh my god....walking...yes we did walk on occasion..... We ain't from Texas after all.
Very Good Value Here!
LOCATION -- You can walk to the Galleria, though the hotel will provide a shuttle within 3 miles.
STAFF -- Accomodated an early check-in request after an early flight, with no problem.
ACCOMODATIONS -- Everything was in great condition. Tastefully decorated, smartly-designed rooms (and, yes, the bureau drawers *are* in the dressing area, not in the bedroom area. We liked the arrangement. ) Probably the best black-out curtains of any hotel I've stayed in recently. The beds are comfy and the linens are of good quality. There's a fridge and a bar sink in the rooms, along with coffee maker and hair dryer.
VALUE -- Free wireless access. Parking is $10 self, $15 valet per day. We didn't eat in the hotel restaurant, because there are so many other choices nearby, but in quickly scanning the Room Service menu, the prices seemed reasonable. We got it for $45 on Hotwire, and were *very* pleasantly surprised by the quality for the money.
RECOMMENDATION -- The hotel itself was very, very quiet, but I'd recommend asking for a room on the back side of the hotel. A major freeway is adjacent to the hotel. If the hotel isn't crowded (which it wasn't when we stayed there), I have no doubt the staff will 'make it so.'
One of Houston's Best...
One of the best hotels in Houston that I have stayed at, the relaxed atmosphere and the great staff make it very special. The steakhouse has great food. The suites are quite big and flexible, the beds comfortable and the wi-fi Internet is FREE. If you are a road warrior, like me, this a place to call home.
Great Hotel atmoshere
I visited this hotel for 4 days 3 nights July 4, 2004. I enjoyed my stay at this hotel. The entrance was nice and the hotel staff was friendly and helpful. The hotel had a small gift shop with snacks and first aid merchandise. The hotel had a seperate living room with sliding doors to close off the room. The beds are great extra pillows provided in the drawers. It was hard to get up in the moring. The showers was great with the massage dials. I enjoyed this hotel.
Very comfortable rooms and amenities
As the previous reviewer wrote, the area around Galleria is a mess. The hotel is right off the service road of the highway and the highway is a mess. You are literally a block and half from the Galleria and from our room facing West, we saw the Galleria and the assorted strip malls around Galleria. Just up the highway a bit is the Uptown Shopping Centre and it was full of shops and had one great eatery. We stayed there over a three day weekend in April and were not disappointed with the level of service and with the quality of the rooms. There is unlimited internet access for guests down by the lobby and Wi-Fi in room for those connected. The rooms were large with a separate area for a couch and desk. Bed was comfortable and decor was nicely furnished, but due to its weird layout, the closet is actually in the bathroom sink area. We stayed in the SPG floor, 7th floor. There are tons of hotels, right next door and around the area and competition does breed higher quality service. The only complaint is that apparently the hotel is a stop for British tour groups catering to the elderly and sometime the tour buses block off the small entrance drive completely, and due to the construction on the highway, there can be some irksome traffic congestion. In addition, at $109 per night, it is not exactly a bargain. Look for buy 2 nights and get 1 free promotion to make this a more attractive value property.
Stayed here for 3 nights on business. The entire Galleria area is congested, under construction, and wall-to-wall hotels. It is one of my least favorite areas in the US. The hotel choices, however, are endless. The Sheraton Suites (even though there were bulldozers outside their front doors), did everything they could to make our stay a pleasant one. It's amazing what a bit of competition will do! The service there is impeccable; the employees are genuinely helpful, kind, and sincere. The rooms are large, comfortable, clean, and they accommodated our request to have a room facing away from the freeway and construction. The steak house restaurant and lounge were fantastic. The hotel, restaurant, and lounge were crowded every night, and the servers busted their behinds. You can't ask for much more than that.
TripAdvisor Reviews Sheraton Suites Houston Near The Galleria
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