A pleasant hotel at a reasonable price

I spent three nights in the Sheraton in early March. The room was very lovely, every amenity and the staff could not have been nicer. I did not eat in the hotel - and one inconvenience was that, when I arrived at 2:30 in the afternoon, the restaurant was closed. They offered me room service, or alternatively to drive me to a neighboring restaurant - but it would have been nice to have access to the hotel restaurant. Other than that though, everything was perfect - even a small refrig and microwave in the room so you could even have a small snack or breakfast in the suite. Truly a pleasant experience.

Good Hotel

I visited the Sheraton Galleria Suites from February 12-14th and was overall pretty satisfied. The rooms were nice and the pool area was great. Indoor/outdoor pool and jacuzzi. The room was well appointed and the shower was quite large, however there were patches of carpet missing under the sink...but hey how often do you walk around under the sink? Staff was great and the location was great. Overall a good experience.

Pros and Cons

I visited the hotel on Valentine's weekend, checking in on my birthday, February 12, 2005, with a one night stay. We were looking forward to a romantic weekend.

I chose this hotel because of their "romance package," which inlcuded wine and a cheese plate, breakfast for two served in the room, and a 4 PM CHECKOUT. As you can tell, I thought it was a great deal at $139.00 because of the late checkout (like having two days at the hotel instead of one). I searched around quite and bit and finally decided on this hotel because of its location (other hotels is the Westin family also offered the same special).

Upon arrival, I was impressed by the lobby and location. However, when we got to the room, I was underwhelmed. The space offered in this "all suite" hotel was okay, but definately not anything special. I think the Embassy Suites offer more space and also a free cooked to order breakfast for less. The furnishings at the Sheraton were dated. The best thing was the bed, which was very comfortable.

I called to the front desk to ask about our wine and cheese when it had not arrived three hours after we checked in. They promised it would be there shortly, and one hour later we had to call down again. When it did arrive, the presentation was nice. Too bad we did not get to enjoy it because we had to leave for a performance at the Fox soon therafter. The woman said we did not have to be in our room for it to be delivered, but what good would that do if the cheese was left out for hours upon end while we were out.

Also, I inquired about the exact checkout time and was informed that it was noon, unless I requested the later checkout. I thought this was bogus because the late checkout was included in the package price. The next morning, we still had not heard anything about the breakfast to be served in our room, so I called down to room service. We were informed that there was a breakfast buffet if we wanted to come down to the lobby. Otherwise, we could just order the standard fare without additional charges. Needless to say, the breakfast buffet had way more than we would have got if we had ordered room service.

Overall, our stay was okay, but I won't spend so much for this hotel the next time around. I think we could have been just as happy at another hotel for a lot less.

Great bed and room design

The Sheraton - Starwood Hotels have the most comfortable beds and room designs than any other major hotel chain around. Busy hotel, but atmosphere is relaxed and the employees are very helpful and nice.

Room rate was less expensive than some non full service hotels close by.

Loved it!!

We stayed at this hotel on 12/4 after a holiday party. We had a wonderful experience from the moment we checked in until we left. Check in was a breeze. Our room was wonderful (king bed, two room suite, two TVs, large vanity area, decent size bathroom). We were on the 12th floor with a great view. The sweet sleeper bed was very nice. Great hotel!!

Very, Very Nice

Stumbled across this hotel while looking for an hotel with good connections to the airport, shopping malls and Atlanta city centre. Only stayed 1 night here with wife and 2 kids as flying back to UK next day. Suite had 2 double (queen size ??) beds together with a sofa bed. I was very impressed with the look and atmosphere of this hotel. Even though we paid a great rate, I would be willing to pay a lot more. Next time we are in Atlanta I will definitely book this hotel, and hope to stay longer.

100% Satisfaction

My husband and I stayed at the Sheraton for two night during our anniversary in 2003. We have decided that every time we visit Atlanta, the Sheraton Suites Galleria will be our first choice of interest. The service was great and the employees were very friendly. This is definitely a hotel that couples should consider when visiting Atlanta. You will be satisfied.

Great Stay

We have stayed at the Sheraton Galleria Suites twice and the second trip was superb. We found our Jr Suite in tip top condition and had a jacuzzi tub to top it off. The price was very reasonable at $119 a night which included a club level suite and breakfast buffet for two the next morning. The Sweet Sleeper Bed (something new for Sheratons) was really nice and slept very well. This breakfast buffet was okay but nothing to write home to mom about. All in all we had a great time and enjoyed our stay.

Well-Designed King Suite

Stayed here for 2 nites this last weekend. Nicely designed high rise hotel with FREE attached parking garage. The layout and interior finishes of the king suite were great but the worn upholstery on the furniture and scuffs on tables and picture frames were slightly distracting. The bed was fabulous. The pool area is nicely designed with a connecting indoor/outdoor pool but could have been better maintained. The access to the hotel can be somewhat confusing at first, especially coming north on Cobb Parkway. Plenty of nearly restaurants and two malls within walking distance.

Overall, an excellent experience.

Nice Hotel - Great Location

I stayed at this hotel for one night in May 2003. I had a beautiful suite with a king size bed in the bedroom which was separated from the living room by french doors. The living room had a sofa and tv and a chair. There was also a kitchenette. There was a huge vanity in the dressing area which was separated from the bathroom by a door.

Free parking in the garage was plentiful. The location was quiet and nice. Checkin was fast and painless. Would definitely stay again for the price.