Sheraton Suites Chicago Elk Grove
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Historical Traveler Reviews Sheraton Suites Chicago Elk Grove Elk Grove Village
Best stay in a hotel
I just stayed 7 days in this hotel and had the most wonderful experience with them. When we arrived, the front desk staff and valet were very helpful. I booked my stay thru Travelocity and had no problems whatsoever checking in..The rooms were spacious and nice. The bed is to die for, nice and comfy and forget about bringing pillows from home. These pillows were so comfortable you feel like you are floating on a cloud. Rooms were cleaned every day even though sometimes we didnt leave til late in the afternoon, when we came back the housecleaning staff had been there and cleaned the room, restocked the linens, etc. The room had a small fridge stocked with juice, soda and water, but it was a little pricey. We bought our own from the grocery store and put in the fridge, and made sure we restocked with the hotel's stuff when we left. Very close to shopping mall and many different restaurants. If you are in the mood for true deep dish pizza try giving Lou Malnati's a call, they deliver to the hotel room and have the best pizza I have tasted. The pools were all in working order, and nice and clean too. The restaurant in the hotel is a little pricey also, so go out and find one of the many restaurants that are close to this place. Parking is free at this hotel, and it is close to the train station too. So if you are going to visit Downtown Chicago and want a good/great hotel that wont break the budget try this hotel and spend all your money Downtown. Take the Metra in to downtown, weekend fare is only 5.00 roundtrip for the whole weekend...I can't say enough about this hotel, it was great, staff friendly, I loved it. Will definitely stay there again when I go back to Chicago...
We have stayed here twice, once through Priceline for $35 a night (which seems to be the going rate for them) and this last time through Hotwire, for 2 nights at $30 a night (maybe it's cheaper the longer you stay?). Anyway, the rooms are large and nice and clean. There are two televisions, one in the seperate bedroom, the other in the living room. Great for the kids. We had a small fridge and microwave in our room as well. The pool and hot tub were nice. The outdoor pool is much larger than the indoor. The restaurant is too expensive so go somewhere else. Overall, I think the hotel is very elegant, especially for the price. They even let you use your Starwood membership card for points even though you book through Priceline or Hotwire! And it's not far away at all from the Woodfield Mall and IKEA. Great stay!
LOVED this hotel
I must say, I LOVE this hotel. We stayed here before our trip to Jamaica. We decided to do the park and fly, and the hotel has a free 24 hour shuttle to O'Hare. We were pleasently surprised when we arrived at the hotel and were greated by the most pleasent staff. They aranged for the shuttle to pick us up for our flight, and it was there waiting on us...even when we arrived 10 min. early! The rooms are spacious----LOVE the two room set-up. The bed is the most comfortable hotel bed I have ever slept on. When we arrived, we noticed there was no remote in the room (no big deal)so we called the front desk....they appologized profusely, and said they just replaced the tv's and would have someone up there shortly with one. Literaly 1 minute later there was a knock at the door and there was our remote. 5 minutes later the front desk called to make sure we received it and sent up a complimentary fruit plate for our inconvenience! Like I said it was no big deal, and we certainly made no fuss about it, but they get an A+ for customer service in my book! Will definately be staying here for future flights from O'Hare!
I booked a suite here for a Saturday night in March for $52 total through Hotwire. I have booked rooms through hotwire before, and I am almost always pleased. The suites are spacious, the king-sze bed is extremely comfortble, and the room was clean. My only complaint was that there was a bad stain near one side of the bed and near the minifridge, but otherwise fine.
The basket they have of snacks that you need to pay for looked terrible! It looks as though people pick through them, and then see the outrageous price, and think again. It was gross because the candy bars and granola bars were broken - $5.00?? No thanks Sheraton!
The pool area is nice, but we were disappointed to find that the hot tub was closed due to repair when we got there.
Around 3am, I could hear a lot of laughter from the room next to ours, so I found out how thin their walls were, but it eventully stopped and it wasn't enough of a bother for me to call the front desk at the time.
Great deal for $39/night from hotwire. Room was great. Staff was nice. The pool (indoor) was quite small and crowded most of the time. The hot tub was out of order. Would probably be very nice when the outdoor pool is also open. Rooms were clean. Had a real nice time....have 3 young children who enjoyed the pool, even though it was small. Close to shopping and attractions.
Got a lot for a little
My husband and I reserved this room through Hotwire.com. It was listed as a 3.5 star for $40/night. What a great surprise. The rooms, albeit cozy, are very well appointed. Each suite is divided into two sections seperated by draped french doors. As you enter you'll see the living area consisting of a couch and side table, a dinette with 2 padded chairs, a large t.v., a microwave and small fridge you'll have to empty yourself or be charged a $25 fee for the service (whatever, Sheraton). In the bedroom you'll find a very comfortable bed, a small closet and enough drawer space for two (three maybe). A smaller t.v. is in there also. My only complaint is that we could hear most everything going on in the hallway outside our door if we were sitting chillin' on the couch. Just pray you're not there on a weekend with a bunch of rowdy kids slamming their doors constantly. Service is great. If you have a complaint they will credit your bill a few dollars or offer you a free breakfast buffet. I wouldn't say it's a 4 star hotel, but it's close. For the money, you can't beat it. We'll be back.
Nice Hotel in a Beautiful Setting
This is a really nice hotel in a park-like setting just off the highway. Would definitely stay here again if travelling through the area. Only downside is that even though it doesn't look that far from downtown Chicago, the traffic makes it impractical if that's why you're in the area. We thought we would save some money and stay in this hotel and commute to the city centre, but after our first night we ended up paying the hotel's early checkout fee of $50 and moving to a downtown hotel. It just wasn't worth wasting so much time on our holiday on the highway. Other than that, would definitely recommend.
Got it from Hotwire
We got it from Hotwire for $41/night. The service was great. Very clean. The room was small but cozy. The swimming pool area was great.
We would definately stay there again. Nice location.
Got it from Priceline
$35 via Priceline, good hotel. Not worth the rack rate though. Clean, rooms, warm during winter. Perfect for shopping at nearby Woodfield Mall. Not for a romantic night.
Recently stayed here for the Priceline rate of $35 a night. Nice little
hotel, nice staff, nice room. Super clean. Convenient to the Tollway.
Has a small fitness room, and indoor pool. Heard the restaurant is
so-so. Tried to do video checkout at 530 am, only works 6 am to 9 pm
(who checks out at 9 pm?). All-in-all a nice hotel for the money. Not
an Embassy Suites though.
TripAdvisor Reviews Sheraton Suites Chicago Elk Grove Elk Grove Village
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