Sheraton Springfield at Monarch Place
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Travel Blogs from Springfield
Just got back from fireworks with my son and brother. Good show. Earlier in the day we grilled out at my friend Chris' house. He has a pond in the back and I caught two good sized bluegills on poppers. I need to tie some smaller ones for the return ...
... and would not allow Mommy to feed her. Showing her independent streak. I love it. The juice from the berries ran down her chin, shirt and all over her hands. She thought it a great idea to give her Mommy a hug on her back. Guess who ended up with strawberry juice all over her shirt!
We are going to make strawberry rhubarb jam!
... feeling a little overwhelmed that she's leaving us for two weeks.
She finished school today so no more "I'm studying" excuses - it's time to get these bags packed and kiss her mom every second of the day. So WAKE UP EMMA!! It's go time!! ...
... NY at The Villages of Turning Stone RV Park - it's on the Oneida Indian Nation reservation --- looks just like Foxwoods. It's a beautiful campground --- not many people here and nice & quiet. We learned a good lesson today --- always check the pwer/services at the site before lowering the levelers and opening the slides ---- we found that the power was activated at the site and had to move to a different site. Oh well!!! We ...
... Elijah to go to sleep prior to arriving because he was so fired up (and insistent) to see the Welcome to Massachusetts sign. Finally, around 10:45pm he fell asleep but we pulled over at the sign a little over midnight and I roused him to look out the window and see it. He said, "I'm alive!" and promptly fell back into a deep sleep.
What could be better than to open the RV doors Saturday morning to a quiet, sunny day with the birds chirping and see ...
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Historical Traveler Reviews Sheraton Springfield at Monarch Place
Check in was easy, but we did have to remind the desk staff of the items that came with our package (club lounge, etc). Very nice and clean hotel. Room was great--we booked a suite and it had everything that it said it would. Sweet sleeper bed was very nice! Sports bar was a nice place to visit. We would go back. The only thing was the location, felt like it bordered on the "not so nice" part of town. Not a lot of restaurants around, but that's not the hotel's fault.
The Sheraton of Springfield, MA ruined our wedding night. My husband and I contracted with the Sheraton several months ahead to block off rooms for our wedding guests and to reserve the Governer suite for our wedding night. When we arrived at our room, we had been upgraded, but when we checked in the clerk did not inform us of this. We shortly found out that the AC in our upgraded room was broken. When we complained about it a security guard came up and told us that they had this AC problem the night before. Then she said in a very snotty manner to us to just open some windows and left. Needless to say, you couldn't open the windows. When we asked the front desk why we didn't get the room we contracted for, the Governer's suite, they said it had flooded. They offered to put us in a junior suite, after much complaining, which was a joke. It had no jacuzzi and was very small. Our guests had bigger rooms than the so called junior suite. When we expressed our concerns, they told us that we could stay in the suite with the broken AC and use the jacuzzi for $150 dollars and/or then go sleep in the other room, or just sleep in the other room for free. I am extremely upset that the Sheraton knew that the AC in the upgraded room that they gave us wasn't working when we checked in and never said anything to us. They just hoped that we wouldn't notice. It was 80 degrees in that room. I think they gave away the Governer's suite to the people who were staying in the upgraded suite the night before who complained about the broken AC. The Sheraton ruined our wedding night and we will never stay at a Sheraton again.
Great Service, with one problem
For a family event, we had two rooms for four nights. Hotel staff was excellent; very friendly and helpful. Rooms were clean, beds very comfortable. BUT... The second and third mornings there was no hot water for showers. We notified them the first morning, and that evening when we returned from our day there was still no hot water. The next morning, still no hot water...each time we were told "We're working on it". I asked for a credit of our parking and refrigerator charges, got no response. Called Expedia, and they contacted the hotel and helped work things out. I was surprised that the hotel called the hot water thing "a little problem". But the friendliness of the rest of the staff outweighed the management's attitude.
I loved my room. I'm a starwood preferred guest which doesn't mean too much overall but i was able to get an upgrade to the 12th floor and take advantage of free evening snacks (full cash bar) from 6pm - 9:30 pm and in the am a full continental breakfast. The pool and work out facilities are impeccable and FREE. Valet parking is easy and only 10 dollars a day (and they didn't charge me for my departing day). The room was better than my last at the westin. My only complaint was my coffee pot didn't work and when i found out at 6 am was told no one from housekeeping was in. I'm not sure why i didn't just ask to get one from another room but the water was hot enough from the tap for tea. The tub i had was jacuzzi equipped and though i think 'sweet sleep' is a spin off from 'heavenly bed' i would definitely take this over my last westin stay. The front desk is 'so so' but i had no need for a lot of help so i was all set with that too. I ate at the MVP bar/lounge and it was pub style quality but service was prompt. Internet access for free in the pub as well as the 12th floor lounge. I would venture to place my rating somewhere at a 5.5
If you LOVE pillows...
If you love pillows this is a great hotel for you. The beds are high and soft but not to soft. There are five pillows per bed and while the views aren't always that great I really don't have anything bad to say. There was a meal charged to my room that wasn't mine, but when I went to check out the front desk took it off my bill without any problems. No breakfast included...but we slept late so it would have been luch anyways.
I stayed at this Sheraton on 8/7/04. I got a good rate ($109) through their website with a AAA discount. This price was especially good considering that other smaller hotels in the area were going for over $100. The hotel is located off I-91 and has parking for $10/day.
My favorite place to stay!!!
The Sheraton, Springfield is by far my favorite hotel and I have stayed everywhere from Eqypt to New Jersey! Friendly faces asking to help eveywhere you turn, wonderful food at the bar and grille, and an extensive athletic club! They have got it all!
I also stayed on the 10th floor and the rooms were very nice. However, we experienced slow, disorganized service throughout our stay. During lunch at the Steakhouse, the waitress completely forgot my wife's order and brought it 45 minutes later. Dinner the next night, my steak was cooked well-done instead of medium-rare as I ordered. I must admit that I was immediately offered a free appetizer for the mix-up, however the steaks were mediocre at best. They were definitely a lower-quality cut and prepared with an overload of meat-tenderizer. The next morning, realizing that we had finished our toothpaste, I called down to request a few packets. Three phone calls and two hours later, we finally got one. Maybe they are slowly adjusting to the new Sheraton customer-service policies, but they definitely need more work.
Loved the Sheraton!!
We stayed at the Sheraton on 4/12/03 for the Antique show at the Big E put out by the Maven Company.Rooms were huge & extremely clean. Great views, we were on the 10th floor. The inside opens up so you can see all the floors from bottom to top and has a beautiful waterfall-type garden area. A very nice lounge/sports bar inside the hotel as well as a wonderful steak house. Food was great, prices were not expensive. Breakfast (Buffet) was great as well with lots to choose from & the chef made you food as well (all in the same price!).Front desk was wonderful! Very helpful, extremely courteous. Highly recommend! We will stay there again should we go to the Antique show again this October.