Sheraton Saigon Htl And Towers Ho Chi Minh City

We stayed in Ho Chi Minh for 4 days and our stay in this Sheraton was excelllent. We stay 100 nights a year away and Sheraton and Asia seems an excellent combination.

The rooms were wonderful, the service exceptionally attentive, the pick up from Airport was excellent (even meeting you before security/customs and taking you through separate queues)

We were upgraded to a wonderful suite and I have to say the attentiveness to detail was wonderful

If I ever stay in Ho Chi Minh again, this will always be my first choice

Having stayed at way too many non-budget hotels around the world, especially Sheratons, this was a solid and very fairly priced choice.

The hotel is large and modern with a grand foyer. Consequently it can feel somewhat anonymous, but the rooms, service, pool, spa and food is very good and reliable. It is much better than most Sheratons. The rooms in particular feature highly comfortable beds, stunning marble bathrooms, and good views of the city especially at the higher levels.

The location of the hotel is spot on. Located within the main theater, bar, restaurant and shopping areas it is also within easy walking distance of the more historic Rex, Majestic, and Carvelle hotels. While food prices at the hotel are consistent with Western hotels in the USD$15-$20 range for breakfast and lunch buffets, a great $2 breakfast or a $0.60 draft beer can be had within a minutes walk.

In short, you can't go wrong here, though it lacks some of the charm of the more historic hotels.

The Sheraton Hotel in Ho Chi Minh City is a very nice place to stay! It is very clean and the room we had, was big and we had clean and convenient bathroom. Our view was just amazing! If you have a nice room, you can see the French town hall and the reunifiaction-palace as well. On the 23th level there is a cool bar, where you can dance too. Forget the pool, use the spa treatments for relaxing.

The food is superb! The Chinese restaurant "LI BAI" is one of the best Chinese restaurants, which I have ever tasted (even in China)!

All in all is it a good hotel, clearly the number one in Saigon. In my opinion far better than the Caravelle. But watch out for Park Hyatt!

Try it but don't expect a top notch hotel.

On one level, a typical, modern, five star Asian hotel, lots of marble floors and chandeliers. But an excellent example of how such a hotel should be.

The service, design and attention to detail are outstanding - including aromatherapy smells coming out of the air-con on the landings!

Very efficient check-in and genuinely welcoming staff. I arrived several hours before official check-in time but the room was available straight away.

Standard room was a good size (see photos), spotlessly clean (no dust or stains anywhere), well designed and decorated, enormous wall mirror, electric curtains, and very good lighting, even a night-light under the bathroom sink, which is a first for me! Too many hotel rooms elsewhere are so badly lit. Good, clear TV reception and wide variety of international channels. Ask for a city-facing room and you should get a small balcony and a wide view for miles into the distance. On the other side of the hotel, you'll be looking straight into the hotel Towers rooms, with maybe a glimpse of the murky river. The sliding door to the balcony was locked but, when I asked for the key, someone arrived to unlock it within a couple of minutes. Servicing of room was excellent - they seemed to manage to know when I was out, even for a short time, including for the evening turn-down service.

Modest size bathroom but absolutely everything you need inside it, including a powerful shower, with two extra body-level water spouts. And the shower didn't leak at all - very rare in even the smartest of hotels. Pity about the quite short and narrow bath tub.

Prices inside the hotel are significantly more than outside but, even so, the mini-bar prices (for example) weren't as extortionate as is the case in most hotels around the world - I think a can of beer here was USD 3.00. Room service food was good, hot food arrived hot, and clear-up service was prompt.

Just a few small negatives - firstly, the room was scattered with leaflets, cards, internal advertising, etc, which I hate. Even after having piled everything up and put it in a corner, the same leaflets (etc) were replaced almost every time the room was serviced. Second, if you're non-Asian, beware the over-attentive waiting staff at times, a symptom of overstaffing (too many staff, not enough to do) and general ways of Asian service. My plates at lunch were removed literally after 3 to 5 seconds, not surprising as there were two waiters hovering around the table just waiting for something to do. More discreet service would be welcome, so the guests have a chance to "breathe". Third, the swimming pool is of modest size, shallow and the pool area a bit claustrophobic as it's sandwiched between the the two towers of the hotel, and the Caravelle Hotel on a third side - little chance of direct sunlight getting through.

One final tip - if you're on a leisure trip and can be around the hotel at lunch-time, go for the USD 17.00 buffet lunch - enormous range, excellent quality and great value-for-money. Far better than the buffet breakfast in the same place which is only USD 1.50 less.

Stayed at this hotel for over a week in March and loved it. The rooms were very spacious and the shower was particularly nice with the dual-stream water jets. The breakfast buffet was very good, lots of variety with everything from Pho, to curry to omelets and Japanese soba noodles. Unless you recieve the breakfast as part of a package however, I would not recommend paying for this breakfast as there are so many wonderful places to eat nearby. The next great thing about this hotel is it's central location. You are within wandering distance to all the nearby eateries and shopping. I would recommend going to the "night market" or wandering up the street at night to the park where families congregate to enjoy the evenings. For internet needs there is an internet cafe directly across the street from the hotel, the owners are nice and you will only pay a fraction of what you would pay in the hotel's business center.

Finally, to the one issue that I had with this hotel... I stayed at this hotel with vouchers that I recieved from a business associate. I had seven vouchers and informed the hotel prior to my arrival that I would be using these vouchers. They confirmed and everything seemed fine. On my second night, one of the receptionist returned my vouchers and informed me that my vouchers could not be used as the hotel was above a certain occupancy level. You can imagine my surprise as I was now expected to pay for these rooms that I had not budgeted for. The hotel kept trying to tell me to "use the vouchers another time" as if I travelled there weekly. Long story short the hotel tried very hard to strong arm me into not using my vouchers. Only after speaking to the GM did the hotel agree to take my vouchers. Very frustrating that I would have to deal with this and I was very confused that the hotel tried to be so unaccomodating. I assume this was an abberation and will try this hotel again in the future.

It's a beautiful hotel. Very friendly staffs. Foods & services are expensive inside the hotel. With a few steps outside, one can get anything for much cheaper price. Level-23 is a hot club with live Western music every night. Nice live local music band playing at the lobby about 6 PM. I'm a SPG member & would recommend anyone with a reasonable budget staying at this hotel.

uWe visited this hotel as part of our honeymoon and were very pleased with the standard.

The hotel room was large, clean and very new. The bed was absolutely huge and the bathroom was similarly spacious with both a bath and separate shower (with 3 jets).

One viewer commented on the astronomical laundry charges and I have to agree - the cost of laundering a pair of underpants was more than the cost of said underpants purchased in Hanoi earlier on our trip.

The bar at the top of the hotel provides a great view of the city and vrey nice snacks and drinks - but the location of the hotel also makes it a good location to wander to more reasonably priced (but good quality) restaurants, it is also walking distance from some of the main sites, including the Reunification Palace and the War Museum.

I would highly recommend this hotel to anyone visiting Saigon - I cannot see that there would be a better hotel.

This is the first Sheraton that I have truly enjoyed my stay at. The staff was much more polite than I've encountered at any of the other Sheraton hotels, and the vietnamese people in general are incredibly friendly. There is live music every evening in the lobby, and the 23rd floor features a glass-walled lounge with a spectacular view of Saigon proper and the Saigon River. The room, as always, was nice, and despite their astronomical laundering fees, I managed to receive everything back the way I requested it (This is somewhat of a feat to me, as I've never had my clothes properly laundered at any other Sheraton). The appetizers that I tried were very tastey, but the hotel is surrounded by so many lovely, cheap restaurants with GREAT food that I would suggest getting out and about. Saigon is the most pleasant city I've ever visited. My only caution is to watch out for all the scooters, motorcycles and mopeds that clog the streets. As one of the locals that I met told me, "Don't run, don't stop and don't look back. Just walk slowly and pray."

I am a frequent traveler, for business and pleasure, to Vietnam. I also travel frequently in the US and in Europe and stay in many fine hotels. The Sheraton Saigon is an excellent hotel. The hotel is a new high rise (backing onto to older Caravelle) with state-of-the-art facilities, a beautiful pool, health club and tennis court and extremely nice rooms and suites with great views of the city and the river. The hotel is in the best location in Saigon. I do not consider staying in any other hotel when in Saigon, and I refer all of my friends and colleagues to this hotel.

Los Angeles, CA

North American standards, excellent room design, outstanding service.

Well worth the price and would definitely return.

Five Star Rating on all aspects of the hotel.