Sheraton Lake Buena Vista Resort
How has this hotel rated in the past?
- Drycleaning onsite
- Shuttle bus service
- Meeting rooms/conference facilities
- Banquet room
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TravelPod Member ReviewsSheraton Lake Buena Vista Resort Orlando
Those who have been to Florida will know that you barely spend any time at the hotel as you leave early morning to get to the park for opening and you return late at night after the evening fireworks. Therefore I feel it would be unfair to review the hotel as a whole.
The rating is purely based upon location, cleanliness, comfortability factor and customer service.
The location was excellent. Only a half an hour drive or so to the Disney parks, Seaworld parks and (by far my favourite) Gatorland. Located just off the International Drive, there is an abundance of different restaurants from Italian, Steak houses and even a slap up place which is excellent value for money! If you are staying self-catering then the local store is not far away. If I recall correctly, the ABC store (which is by far the most organised, clean decorative supermarket in the world!) is only a 5 minute walk up the road.
There isn't much to say about the cleanliness of the room apart from every evening when we came home it was spotless which kept me more than happy!
Although the beds weren't the best in the world, they were "sleepable" and after a long day of walking, queueing and eating it was most welcome! I didn't get to see any other rooms of the hotel but I get the feeling that each one was decorated differently. Being called the Sheraton SAFARI Hotel, you kind of expect a theme to be present throughout the complex. In our room we had tribal masks and Zebra skin tapestries which presented the whole safari theme brilliantly. Finally, this cannot be missed out, one of the first things you notice as you walk through the front doors to reception is the over-sized fish tank with baby Alligators inhabiting it. Brilliant for the kids to see! (and even adults if you are easily pleased).
Overall, it was a brilliant stay and it was a very welcoming home after a long day watching Shamu throw people in the air and whatnot!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sheraton Lake Buena Vista Resort Orlando
Went to Orlando from June 8 - June 14, 2003. We stayed at the Sheraton Safari and I did like the location the hotel left alot to be desired. It needs some up keep and it would have been nice to have the cleaning people speak some english... Although the were accomodating, the beds were hard and there wasn't a microwave or fridge in the room.. Would rather stayed next door at the Country Inn (stayed there the first night of arrival because we got there early (drove) and Sheraton was booked).
I went to the hotel expecting to find exceptional service but instead i found unhelpful ungreteful staff. Although the rooms were satisfactory the bedd attitudes of the staff spoilt my holiday
Not bad all round. Would recommend it, although a bit chipped in parts.Lots of car parking space available.Very good location. Beside just about everything and many things are within walking distance.The water slide is very good and the kids love it. Probably too many kids in the pool for those of us who are 20 somethings..but hey we can manage..the only two drawbacks for me were the stairwells,were a bit dirty and a bit spooky in the evenings..second one: noise in the corridors some guests like to jump from room to room talking to their friends etc. but it causes one helluva racket and nobody from the hotel seemed to be patrolling the wing furthest away from reception ever..that part of the hotel can feel a little isolated..the staff themselves are excellent. in the mornings they really set you up for the day and tell you all the tips you need to knowthe breakfast is out of this world and the level of service is superb. real characters among the staff at that time..the room is pretty decent; seemed fine perfect really. although get the air conditioning just right is a battle..bar lacks atmosphere; usually empty most nights and a little sad lookingbut apart from that would recommend it cant really go wrong; the 80s safari theme is a little tacky; but it makes you like the place even more in a strange kind of way..
Good value and great location.
If youre looking for a five star resort, look elsewhere. If youre looking for a clean resort with a good pool and a decent amount of amenities, this is a great place to stay.My wife and I stayed at the Sheraton Safari from 3/16/03 to 3/21/03. We enjoyed our time in Orlando. The hotels location was central to everything. There are plenty of places to eat within 5 minutes of the hotel. The restaurant at the hotel serves a good breakfast buffet. Although the information we were given told us they had a made to order omelet station, there was never one when we were there. We never ate dinner at the hotels restaurant. We did however order room service once. The order arrived within 30 minutes and was very good. Cost for room service is on par with all resort type hotels.The room was clean and in good condition. The bathroom was also very clean. Our room was located at the back of the resort facing the parking lot and a fountain of the resort behind the Sheraton. The beds were as expected, fairly stiff, but comfortable. Im used to a pillow-topped mattress. The only complaint I had with the room was the lack of good lighting. Our room could have used a floor lamp or some other form of light.The pool is excellent. The water slide is good for kids of all agesIm 28 and I used it. The pool is large enough to never feel overly crowded. The pool area is also clean and has plenty of lounge chairs. The sun hits the pool for most of the day. Pool hours from 8am-11pm, which was nice after walking around the parks all day. You have plenty of time to get back to your room, change, take a dip in the pool or hot tub, and still get dinner.Overall, I would recommend this hotel to anyone. If youre like my wife and I and wish to stay 1-2 day out of a weeks vacation to relax by the pool, this is a great place to stay. All of Orlandos attraction are just minutes away. The airport is about 15-20 minutes away. We booked our room online at Hotels.com and got an excellent rate. I hope this helps. Good Luck!!!
this hotel is awesome!! the pool is great!! Just spent the weekend there with my family of 3. Great service from the second we pulled up into the hotel! Stayed in the Junior Suite-great view! Room service & poolside bar service was the best-especially for the price!
Love It!!!!!!!! Superb!!!!!!
The hotel was fantastic, especially for the rate we received through Priceline. The staff was very responsive and accomodating. Just ask for an upgrade and they will give it to you if they have room. The breakfast buffet was out of this world and very cheap. Walking distance to Disney, though we visited Universal and Sea World, both within 5-10 minutes away. The pool was delightful - my kids loved it and stayed in until it closed each night. The balconies were great. Awesome!!!!
I recommend it
I stayed at the Sheraton Safari in Orlando 2/27/03 for 5 nights. The staff is extremely friendly and helpful. The transportation service and shuttle drivers are friendly and courteous. The restaurant, although slightly higher in price, has good food and great staff. The room are more than adequate, each with a balcony, chairs and little table. The "rainforest" setting around the pool is fun and relaxing. The restaurants and stores within easy walking distance mean you don't even have to leave the area to have a relaxing and fun vacation.We highly recommend this hotel.
Stayed 10/2002 - Family of 4 - Hotel was not very nice. Need major remodel. Beds were awful. Very uncomfortable. Hotel was not very clean. Great breakfast buffet and great pool. I would not stay here again and I would not recommend it.
Not up to Shearton Standards
Just finished spending a week at the Sheraton Safari. Not the greatest Sheraton available. Found the maid service to be lacking, the sheets not fitting the beds, the pillows not worth the bother and the restaurant service appalling. Only saw our waitress once and even after one of the other waitresses told her that we needed her help, none was forthcoming. The pool area was excellent, though. All in all, not enough to make us stay here again, given the many choices to be had in the Orlando area.
This place needs basic maintenance and cleaning.
We stayed around 2002 Christmas holidays in several suites. The location, close to Disney and many restaurants and shops within a walking distance, was great. The hotel has a lovely outdoor/pool area with a great water slide. However, rooms were dingy. Our first room had black mold on the bathroom walls and shower curtains and the back of living room wall papers that were peeling off along seams. The carpet was badly worn with holes. After a complaint, they moved us to a "Preferred Starwood" room but this room had a problem with phone/Internet connection which, according to Wayport tech service, had not been repaired for some time. So, they moved us again to another Preferred room that still had visibly worn carpets, door knob fixtures that were falling out, noisy old AC unit, and terrible sofa bed that our son refused to sleep (he ended up sleeping on a couch). All along the hallways and inside elevator, you could see heavy scratch marks of the cleaning supply carts rubbed against the walls by maids every day. The hotel appeared a lovely property from tour book descriptions, and indeed it looked so on a quick exterior tour. But our actual stay proved otherwise. It is a pity that something like poor basic maintenance and the management's inability to pay attention to details are making us not wanting to choose this hotel for our next trip to Orlando.
TripAdvisor Reviews Sheraton Lake Buena Vista Resort Orlando
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