Enjoy your stay, don't make a fuss about the distance !

This is really a very nice hotel and offers great value for your money. The courtesy shuttle bus is a nice treat and gives one a 15 minute foreplay of this ancient city.

My advice: get up early in the morning, enjoy the abundant breakfast, take the shuttle bus (1 every hour), have yourself a pasta and wine on one of the many piazza's, return to the hotel in the evening and have dinner there. You will not be disappointed: the food is excellent, the wine is too and prices are affordable. Not to mention the very friendly staff.

Good hotel, very friendly staff

Although this hotel is a bit far from city center, they offer a complimentary shuttle bus that picks you up/drops you off at 2 different locations around city center (Termini and Plaza Venezia) and runs every hour without delay. The ride to/from hotel takes about 20 minutes. You can even go to the city sightseeing in the morning, return to hotel for lunch and go back to the city and continue sightseeing. Last shuttle picks you up from city center at 11:00pm. This is a very convenient and efficient service. They also offer free shuttle bus to/from the airport, this alone saves you around 100.00 USD. The hotel staff, especially the concierge, Massimo, is very friendly. He was kind enough to book us up for several tours and the tour company picked us up at the hotel lobby every morning - sharp! The cost of these tours is very reasonable and the guides are very knowledgeable.

Hotel food is great, especially breakfast and the rooms are clean, well decorated and of american standard size. We really enjoyed our stay here. Good value for the price.

Depends on your priorities -- I liked the hotel a lot

This hotel has received a lot of mixed reviews, and I think that it is mostly due to the distance from Rome center. The hotel is a shuttle ride from central rome but it has some great perks.

we stayed here because we had starwood points. We too were concerned about its distance from city center. But depending on the type of traveler you are, i.e. you like public transportation or are flexible enough to wait for the shuttle, it is not a hinderence. (you can take the subway -- a 12 minute walk along a narrow sidewalk or the bus)

I would say the major advantage of the sheraton is the pool. During the summer travel months, it is a welcome siesta in the middle of the day. Thismade it especially nice during our late july visit.

I would say depending on how long you had in rome (we were there 5 nights), evaluate what you want in your hotel. If you are rushed for time, this hotel is most likely too far. If you want the nightlife, the hotel is most likely too far (a very expensive cabride back from the clubs). But if you want a good value, a POOL, and Sheraton quality, this is a good choice.

Great value for money and very refreshing

Considering that Rome hotels are among the most expensive ones, we found the Sheraton Roma a real bargain, paying constantly less than half or a third of the price of a comparable hotel in the city centre. The earning starts already at the airpot, where the free airport shuttle bus allows you to avoid the very expensive rome taxis. They are a little bit hard to find, when you get out of the terminals, cross the street and hold to your right.

Nowadays the free shuttle bus to the centre rides till Termini railway station so that the hotel is also an excellent choice for people arriving by train. The only draw back is that the bus there is even harder to find than at the airport. The best thing to do is phone the hotel in advance and let you guide. After a 15 min. ride (from the airport, about 40 min. from the railway station) you arrive at the hotel.

Rooms and all the rest are just usual (good) Sheraton quality, try to get a room above level 4, they are much nicer than the ones on the lower levels, which are a bit dull. It' s true that the area where the hotel is located is rather depressing, but it is not so hot out there as it is in the centre (in summer) and the free shuttle bus (large and comfortable "gran turismo" style bus, which lets you earn even more money on avoiding taxis) takes you to the hart of the historic center or to the Termini railway station. So this bus compensates for the distance and by the way is like a free tour bus, although after a weeks holiday you know every corner of the route... The bus runs every hour till 11 pm and is always on time.

Our rooms were exceptionally clean and well kept. Maybe this is due to the luck we had in the person of the room maid because the last time when we stayed there, when the maid got her day off, her replacement collegue "forgot" our room first and her service was a bit lacking of quality.

Buffet breakfast is great, but very expensive, so try under all circumstances to get a rate with breakfast included, also because there are no restaurants around the hotel. Also the prices for food and beverages of the other restaurants and bars at the hotel (not to mention the exorbitant prices of the minibar...) are expensive, even by italian standards. The best deal on food at the hotel was the pizza served at the pool bar: real authentic italian and relatively well priced. Talking about the pool: This is probably one of the main advantages of this hotel, because nearly none of the hotels in the center (even the most expensiv ones) don't have a pool. And if you have been to Rome in summer once, you know what a big relief a hotel pool is after a day of exploring. For a hotel pool it is very large, even if in my opinion there are not enough umbrellas. Pool-service is ok with free towels and all in all very clean.

If we go to to Rome again, we certainly will return to the Sheraton and would only hesitate to recommend it to others, if the most important thing about a hotel is a very central location.

It was a great family hotel

It was perfectly suited for our family. We got two rooms. There was a courtesy bus from/to the airport (you need to get that schedule before you leave- not running too much mid day) and hourly in/out the city. After a long day sight seeing, the hotel offered a large pool, restaurants, bars and piano lounge, and shops for forgotten items or souveniers. Very friendly staff, free buffet breakfast included. Would recommend*****

Don't stay here

This was possible the worst hotel I have ever stayed at. The location is horrible, very far away from the city center, and the shuttle is not as convenient as they let on. The room, in my opinion, hasn't been changed since 1968. The bathroom was dirty and the faucets on the shower and sink never turned off. The water was either too hot or too cold, and the staff was rude and extremely unhelpful. Since the hotel is primarily a business one, it is not located near anything, and so if you are at the hotel and don't want to go all the way back into the city, you are forced to eat at there "gourmet restaurant," which is not gourmet and completely outrageously priced. Make sure you have breakfast included in your rate, or you'll end up spending nearly 35 euros for eggs. If you like a hotel with an aesthetically unpleasant room, a dirty broken bathroom and a rude staff stay here. For all other travelers stay somewhere else.

Great hotel,

we have stayed in hotel during easter 2004 for three nights. Staff were very kind and helpfull. Breakfest excellent. I was afraid about distance to city centre but hotel free shuttle works perfectly. Operate every hour. Book your place in shuttle in advance or you risk that bus will be full. Underground station is 5 min walk (but you are going along street). If you need very good standart hotel choose this.

Awesome Breakfast - Great Service

There is a shuttle bus to the city center every hour all day long. It is very convenient and picks you up on time. It is a nice ride into town with great views of ancient Rome. The breakfast buffet is incredible with excellent service. The quality of food was top notch and the cappucinos were flowing every morning. We left a couple of Euros on the table every morning because the waiters were so great, Fast in and fast out with 6 modern elevators. Rooms were clean and offer CNN.

Fine business hotel, but too far from city centre

Just spent four days over new year here. Not a bad business hotel with large conference centre but much too far out for sight seeing. There is a courtesy coach on the hour each way but this takes up to 40 minutes.

The Metro is an 8 minute walk away but again allow 30 minutes each way.

If you want to see the city, then stay closer.

Nothing special

Stayed here with a group in 2000. The location is not convenient to the many sights in Rome, but the hotel offers shuttles, one to/from the airport and one to/from the city (near the Forum).

The rooms, though being renovated during our stay, were dated. Room service was excellent and convenient for when the shuttle stopped running and we were too exhausted to go out. The hotel staff were cold, often appearing "put out" when asked questions and during the check-in/check-out process.

Overall, if you don't want to experience Rome this place should suffice. Otherwise, there are much better alternatives.