Decidedly average

Clean, functional, close to downtown Portsmouth, but otherwise nothing special. We stayed there over a weekend, and the walls were very thin -- either that or the wedding party that stayed up til 4 AM was exceptionally loud. A somewhat average chain hotel with all the plusses and minuses that entails.

Good - not perfect.

Good - not perfect. Room was clean, well sized, good bathroom, modern tv, well heated. Check in reasonable and friendly. But check out slow and despite my asking check-in forgot to add my Preferred Guest number.

Restaurant pleasant. Fish and chips delicious, other dishes very average. Staff friendly but drifted away. Overall, good comfortable stay but a little bit more polish would have lifted it into a higher league.

Great for a retreat

Stayed at Sheraton on 1/24/04 for an overnight with my best friend from high school. Great place and location for a Mom's retreat from the hectic life. The hotel staff was very kind and accomodating in upgrading us to the 2 bedroom condo because of our SPG Gold membership.

Room service was prompt, decent food but not great. Condo was amazingly spacious, but running toilet, nosiy heater and very very thin walls.

Workout room was nicely equipped, but 2 machines broken. Pool area and sauna were great. The location of hotel in downtown Portsmouth can't be beat. Cafe Brioche is excellent for bakery items, etc. There is also a day spa around the corner and amazing restaurants and shops. We had a good price on hotel and will go back next year for our annual retreat.

Very nice hotel.

My husband and I stayed at the Sheraton Harborside on 12/31/03. I was quite pleased with the hotel. We were staying on the club level, and the room was well appointed, nice toiletries, quiet even though we were fairly near the elevator. I used the pool and thought it was particularly nice for a hotel pool -- well maintained, not too heavy on the chlorine, plenty of towels, etc... We had booked a New Year's package deal that included a buffet dinner and breakfast. The dinner was truly excellent and the breakfast was good but not quite as good as the dinner. As someone who has eaten a lot of hotel food over the years, I was impressed. Our club level room came with evening hors d'oeuvres and continental breakfast. The hors d'oeuvres were nice (just one platter of antipasto in their small club lounge -- this is a fairly small Sheraton -- but the quality was excellent) and the continental breakfast was served in a river view lounge on another floor -- although coffee and pastries were available in the club lounge. All in all, this was a very positive experience.

Disappointingly average

The best part of staying here is that you can walk into the center of Portsmouth in less than 5 minutes. That is a nice advantage but unfortunately seems to inflate the price well beyond what you should be paying for an average hotel in a small town. The regular hotel rooms are decent but could definitely use an update. I have also stayed in the Market Wharf Townhouses (condo style family accomodations) which are offered here, and those were a bit nicer. Very spacious and would be great for families or people staying for a week or more. Strangely, renting a 2-story 'apartment' here was only marginally more expensive than the boring old hotel rooms. Basically my major complaint is the rates they are charging here for rooms that are average. If the rooms were 90 dollars cheaper, it would be great.

Run down

Stayed here over Labor Day, and was quite disappointed. Although, not terrible, it certainly was run down and in need of some TLC. We had a room next to the cleaning closet, and the walls are very thin so we did not get any sleep! The room was dark and gloomy and the bathroom was certainly not spotless (hair, and dirt on floor and in tub). I'm a stickler for very clean, and although I've seen much worse, for the price we paid, this should have been nicer.

Love and disapointment

We have stayed there three times all where "nice" stays but something went wrong each time we stayed.1) a very nice room with tall celings and great view.....bad ac very stuffy and very bad fold out bed, it felt like we were in a meeting room.

2) "club level" not sure what thats means very strange room long and narrow could not see tv from bed, didnt matter....It didn't work, They couldn't fix it because the repair man went home for the night. dirty bath room.

3) the best stay of them all, room clean, staff kinda nice, bed ok, tv worked, off season we would go back....but I sure wish they had some compition down town to keep service standards up and price down.

Club Level - not worth it

I booked a "club level" room in the Sheraton for 3 nights at $200 a night recently. What a total disappointment. The hotel itself was very pretty but the rooms were barely nicer than the average Holiday Inn (or similiar). Honestly, after the first night, I was ready to find a more reasonably priced room and move but got vetoed.

Fabulous!

My husband and I had a wonderful getaway weekend. Our fabulous room had a beautiful view of the working waterfront. After a wonderful dinner (also overlooking the harbor!) - and the meal was one of the best I've ever had, we took a romantic harbor cruise. Wonderful shops were within walking distance. My husband and I travel extensively and this was one of the best getaways we've ever had. I highly recommend this facility.

Caution!

Paper thin walls, mold on shower cieling, rude at check-in.