Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, California, 91101, United States | 3 star hotel
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Location

This 3 star hotel, located on 303 East Cordova Street, Pasadena, is near The Pasadena Playhouse, Pacific Asia Museum, Beaver Meadows Visitor Center, and Pasadena Ice Skating Center.
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Amenities

       

    Historical Traveler Reviews Sheraton Pasadena

    Priceline not honored

    from

    we booked with priceline were given a room with two queen beds all was confirmed.when we arrived at the hotel they claimed all that was available was a room with a king bed . we showed our reservation from priceline they did not care . they said the hotel was full and we had paid less so we had to take the king. we were there for a exam that was being held at the convention center so we had no choice. we won't go back.

    Low-rise/Great hotel

    from

    June 13 04....Just returned from a stay in (beautiful, tree-shaded) Pasadena,Ca...the Sheraton is in a great location/residential/commercial/connected to Convention Center.....great pool area, though I thought it strange that the restaurant faces the pool & people can sit outside & watch the people sun-bathe/splash around in the pool...coffee-maker in room/hairdryer...definetly needs more vanity space, but seems like it's an "older" hotel re-done...low rise & has a "comfortable" feel...within walking to Old Town Pasadena...great mountain views....a pleasant experience for the weary traveller. Definetly would stay again!

    Mediocre at Best

    from

    I thought the staff was poorly trained and unprofessional. Didn't really enjoy my stay.

    Great Hotel!!!

    from

    Friendly Staff. Really nice property. Banquet Rooms are Beautiful. Especially Loved the Sales & Catering Staff

    Best in Southern California

    from

    The absolute best! Great value. The staff is excellent- they really went out of their way to make sure we were comfortable.

    Great location and staff

    from

    We got our room through Priceline. We only paid $75 for the room.

    The hotel is in a great neighborhood and location. Close to Old Town Pasadena and South Lake shopping district. The entrance and the lobby were very well kept.

    The only bad thing about this hotel is that the parking area needs a lot of work. A little pressure washing would make a huge difference.

    Avoid at All Costs

    from

    This is the worst hotel I've ever stayed at. I booked a room at the Sheraton Pasadena from July 28-30, 2003. The room I got was disgusting and sickening. Apparently, the management at the hotel doesn't care about cleanliness. I found a pubic hair in my nightstand drawer, a hair in my bed, and a hair in my wash cloth. There were food wrappers underneath my bed. Many of the sheets had black streaks on them and the desk drawer had miscellaneous items left over from a previous guest.

    Also, the ice machines didn't work most of the time. And to make things worse, the vending machine area was often overflowing with trash and used trays from people who had ordered room service.I complained to one of the managers, but he refused to give me any sort of discount or break on the price of the hotel room. This is despite the fact that there is a large sign behind the front-desk which states the Sheraton guarantee in large letters. Supposedly, if you are not 100% satisfied, Sheraton will give you a discount, rewards, or even cash back. However, the manager would not give me any of these. He made up some BS about how I was part of a group transaction. Although I was staying at the hotel to take the California Bar Exam, I did not reserve a room as part of a group. However, the manager said there was nothing he could do for me even though the room was filthy.The next day I talked to a manager who finally agreed to do something for me. He agreed that the first manager I spoke to was wrong about the group transaction exception.

    However, I first had to convince him that the room was really that filthy. He spoke to me in a condescending manner and tried to make it sound impossible that their hotel could ever be that dirty. Again, this manager would not give me a discount or a price break. However, he finally agreed to waive the parking charge. Do you believe that the hotel charges $7.00 a day for parking in a public garage!? They don't even have their own parking. Anyways, I figured that this was better than nothing and left thinking that I had at least gotten some compensation for my miserable stay. Afterwards, I checked out and hoped I would never have to deal with them again.Now, it's September 27th.

    I'm looking at my credit card bill and I found that I was charged $21.00 by the Sheraton Pasadena on August 27th, a full month after I stayed there! They are now charging me again for the parking that they had already agreed to waive! This really irks me. I had to complain repeatedly just to get a $21.00 concession and now they try to sneak it back in by charging me a month later. I've never been treated so poorly by any hotel in my life. If you think I have a grudge against this hotel, then by all means you are right. Please, I hope no one decides to stay there after readings.

    Loved it!

    from

    GREAT hotel. Great location. Great price @ $109/ night when I was there. I love Old Pasadena and it is walking distance away. The hotel quality is great. Room was clean, front desk was excellent! Everyone was very nice and helpful. I am definitely going back.

    Nice place

    from

    I have stayed at this place twice. Location is good for me and it is in a nice part of Pasadena and close to everything for me. The rooms are OK and the exercise equipment is top line stuff. Parking is undergound and $7 per day I was there. I will return again for a third stay during the hoildays.

    TripAdvisor Reviews Sheraton Pasadena

    3.50 of 5 stars Very Good
     

    Travel Blogs from Pasadena

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    A travel blog entry by jimmyferrara on Jun 01, 2014

    ... didn't really fit the mood, it fit the season. I watched as surfers and volleyball players gallivanted in the sand. Finally I headed back to the airport around 6pm and, like before, there was no traffic and no security lines. Obviously these are signs of a good trip ahead. My excitement and anxiety levels are rising as I sit by my gate waiting for my 11:15pm flight to bring me to dog ...

    Jet lags silver lining.

    A travel blog entry by keefyweefywoo on Mar 13, 2014

    14 photos

    ... and a future alcoholic, I'm going to a bar'. A quick shower and attempt to shave (no ******* sinks or mirrors, I suggested to the cleaner I shave in the lift to utilise the mirror and he said 'ok sir') saw me walking out the door and two helpful girls showed me to Cole's bar. This place is awesome. It claims to be the oldest bar in LA and the newspaper clippings seem to confirm that. It actually has two bars, ...

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    BCS 2013 National Championship Game: FSU vs. AU

    A travel blog entry by tippins_rufio on Jan 06, 2014

    45 photos

    ... realized the SEC underdog would be making an appearance in the game against us. As soon as the Big 10 game looked promising, Rufio and I bid on a pair of tickets for just over face value. A few hours later we received confirmation that we would be joining 90,000+ fans of both our teams to watch our schools fight for the infamous crystal ball.

    The “polar vortex” that had stranded thousands of passengers in airports all across the ...

    Clippers vs magic

    A travel blog entry by nikkibug1 on Jan 06, 2014

    6 photos

    ... for the basketball game tonight. We then picked up our 4 heavy bags to walk to the post office and send more home. We sent home 2 very heavy packages but we were glad to get rid of them. The post office is also an extremely weird place to experience things. While we were packing up and taping our boxes there was a girl waiting in line. She was taking as loud as she possibly could it was so weird. And she was really really annoying. It was driving us insane. Then after ...