Hotel Albuquerque at Old Town
How has this hotel rated in the past?
- Room service
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
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Historical Traveler Reviews Hotel Albuquerque at Old Town
Nice place close to Old Town
Very nice hotel with a great southwestern feel. Within walking distance to old town.
Great location - nice place to be based
Very helpful staff . Close to Old Town and great traffic access point to any direction . Fabulous pool and furniture with great " southwest mood music" . Excellant restaurant on site and many nearby. We're back in October.
Best bet in Old Town
I generally enjoyed my three night stay here in Jan, 05. Unlike one reviewer, I found nothing "horrible"about the place. The rooms were about average for a Sheraton--that is to say, comfortable enough for most reasonable people, but nothing extravagant. The bar was pleasant enough and the staff (a couple of college boys) were nice to talk to. I didn't try the restaurant because there were plenty of places to eat in Old Town--try Little Anita's for wholesome, moderately priced Mexican food. Be aware that this is a convention hotel--therefore it could be a bit noisy & crowded whenever a large convention is present. In my opion, downtown Albuquerque is quite uninteresting, so Old Town is definitely the place to stay; and The Sheraton appears to be the best choice in this area. While moderately interesting in and of itself, Old Town is also where the Art Museum, Natural History Museum and the Atomic Museum are located. Even if you have no particular interest in science, you may find the Atomic Museum very interesting and informative-as I did.
Nice staff, horrible hotel
I am only giving this high of a rating because the staff was so lovely. This hotel, other than the lobby, was disgusting. The first room we were sent to was filthy. The second room was cleaner but smelled. The promise of thick duvets and feather beds was just a lie. The beds were so soft and saggy we awoke with backaches. The 'thick duvets' were thin covers and there was no feather bed. The toilet broke in the middle of the night. The shower was awful. I would strongly advise finding someplace else.
We stayed at the Sheraton in Sept. We said we had a reservation and were greeted w/ "are you ...." Our room was on the top floor w/ a view of the manicured courtyard, swimming pool and mountains. It was spacious and clean.
The lobby, tho somewhat large, had nice sitting areas that made it seem more intimate and sitting in a rocking chair in the courtyard area, made me think I was rocking on a porch at a plantation. The pool area had piped in music (nice!) and was wonderfully kept. We enjoyed both the pool and hot tub under the stars.
The staff was great and anything we needed or asked for was taken care of immediately. We didn't eat at the restaurant but enjoyed a filling meal at a mexican rest. Across the street from the plaza, which by the way is about a block from the hotel. Would definitely recommend and stay there again.
Nice hotel, closest to old town
stayed at the old town sheraton at the end of august for one nite & it was very pleasant. usually stay at the hyatt downtown (close to train station) but this trip i was going to have a car and only a few hours in albuquerque. decided to stay as close to old town as possible for dinner & shopping. this hotel fit the bill, it's only 1 short block from old town. lovely lobby & pool. our room was large and the balcony overlooked old town & downtown skyline. very clean. lounge nice for drinks before bed. only two small problems, the a/c unit was loud but since we dont sleep with a/c on, that problem was overcome. the other was at checkout: i had made my reservation on sheraton website & my confirmation said it was prepaid, upon checkout the front desk said i had to pay, apparantely it wasnt prepaid but since i couldnt remember whether i had seen it on my cc bill or not, there was a descrepancy. other than that the stay was great
Stayed at the Sheraton Old Town for one night on Sept. 18, 2004 with my partner after a few days in Santa Fe. The hotel is located just a couple of blocks from Old Town-a very quaint and cute yet small historic district. The hotel went through a complete rennovation a couple of years and they did a terrific job. The lobby is tastefully decorated and beautiful and as you would expect with a Southwestern theme. The room itself was immaculate and spacious with a very comfortable king size bed and excellent pillows. Very nice and clean bathroom too, with good towels and toiletries. The room looked out over the parking lot, but in the distance you could see mountains. The front desk staff was very friendly and helpful. We asked them to reommend a very good restaurant for dinner and they were right on the money with one called Seasons, just a short walk from the hotel. The next morning we had breakfast at the hotel's restaurant; it was very good with a variety of Southwest style egg dishes. We are sure to go back to the Sheraton Old Town whenever our travels take us to Albuquerque. A most wonderful experience.
A Charming Hotel
I recently stayed at the Sheraton Old Town for 3 nights on a business trip and quite frankly, for a Sheraton I was pleasantly surprised.
The lobby and public areas are lovely with a Southwestern feeling. The room was clean and comfortable with an extremely cozy bed with crisp white linens, a duvet and lots of pillows. The bathroom was well stocked with towels and toiletries. The pool and spa area is fabulous and has a resort feel to it with beautiful landscaping, plush cushioned lounge furniture, and Southwest style music piped in. I ate all my breakfasts and dinners at the hotel and they were all excellent. The Eggs Benedict with green chili hollandaise was amazing and rich, I had oatmeal the next day :)
The tapas ordered at the bar are outstanding and the citrus infused margarita was excellent. In fact, I liked this hotel so much that I am staying there again on business this month and chose this hotel over the bland corporate characterless Hyatt.
By the way, it's about two blocks to walk to the charming Old Town and make sure to check out the Candy Lady right across the street - the chocolate covered Pinion nuts are nothing like you will find at home (unless you live in Albuquerque).
Hotel is dumpy and overrated
Very dirty room and although staff repeatedly promised a "service guarantee" they were disorganized and we had to call four times (over a period of four hours) to get the fridge we had requeseted.
Room overlooked a balcony full of cigarette butts, lounge advertised billards but only had one table which didn't fit into a tiny room. Very dissapointing.
Good location, not the best hotel
This hotel is a few blocks from Old Town Albuquerque and that's the only reason we stayed there.
The shower head was broken as were the lights in the room. We had to call numerous times to get things fixed. The maid was annoyed when I asked her to come to our room. Maintanence tried to enter our room without knocking, good thing we had the chain on.
The reception was no help what-so-ever with booking excursions. They told us to find the flyer rack by the slowest elevators ever.
If you have a breakfast voucher, the waitress will omit items from your bill so she can get an enormous tip that's not worth her service.
TripAdvisor Reviews Hotel Albuquerque at Old Town
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