Sheraton New Orleans Hotel
Travel Blogs from New Orleans
Sunday started well. The kids had had a sleep over at Grandma Kathy's room at the St Cecelia. Kara and I had celebrated Alex's 40th with him the night before. Kara and I grabbed Joe's coffee and went to a breakfast taco shack in South Austin. We picked up the kids and Kathy, dropped Kathy at the airport and headed out on the eight hour adventure to …
Needless to say I woke up with a cracking hangover this morning.......
Feeling rather delicate we headed around to Mothers, hoping that the food would settle the churning in my stomach. We both went for the early bird special which consisted of scrambled egg, sausage, grits and a biscuit. A biscuit is essentiall a scone, which you can eat …
Today we're going to Nawlins! It really is the worst travel day so far – overcast and scattered showers –but the traffic was light and cruise control makes the drive easier. We stopped at the Welcome Centre in Louisiana where all the staff were dressed for Mardi Gras. One of them had some great advice about how to reach the Sheraton (on …
WE BELIEVE in the Word made flesh; therefore, we speak so others can LISTEN and hear His Word through us.
LISTEN! He is risen! He is risen indeed, hallelujah! What a great day we had! From amazing workshops to an energy-filled concert to an unforgettable worship service, today was been absolutely amazing. Tomorrow is the last Mass Event …
WE BELIEVE in the Resurrection and the Life; therefore, we love and serve as we LIVE in him.
Whew! What a day it's been. We’re extremely busy all day, and enjoying every minute of it! Now, before I go on, I must apologize if any of these blogs don’t seem totally coherent because I’m writing somewhere between 12 and 1 in …
How has this hotel rated in the past?
- Shuttle bus service
- Adjoining Rooms
- Swimming pool
- Room service
Sheraton NO is ideally located within walking distance to the French Quarter and local attractions. The rooms were beautiful with loads of towels, pillows and toiletries. The complimentary bottle of water each day was greatly appreciated and since wee choose the green option (and didn't have our sheets changed daily) we received a $5 voucher each day which translated into free Starbucks for us (conveniently located on the foyer).
The staff were all lovely and greeted you whenever you walked past. While enjoying the free internet in the foyer (either on provided computers or your own computer) I noticed roving staff who would regularly check in ono people and see if they needed anything. A really nice touch.
A beautiful hotel with lovely staff close to the sights of New Orleans - perfect!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsSheraton New Orleans Hotel
Historical Traveler Reviews Sheraton New Orleans Hotel
We planned a Father's Day weekend with the idea to be a tourist in our own city. It was the worst hotel experience ever! We chose it mainly due to the review's we read on the internet. Boy, were they misleading! To begin with, the front desk was rude and inefficient. Second, we had called ahead to ensure their would be a refridgerator in our room and yet, after checking in we found none there. After calling the front desk, they rolled a min-fridge in on a wooden plank. Next, they had problems with our reservation so that during our second day there, while we were at the pool, they changed the key code to our room so that we found ourselves shivering at the door locked out. When I went downstairs to straighten it out, the woman at the front desk said there was nothing she could do unless I could provide my identification. When I tried to reiterate that I had no access to my identification, she replied "Please don't give me attitude." I couldn't believe my ears. I spoke with the manager to address my concerns. There also was the matter of getting welts on my legs due to having an allergic reaction to the bar soap they provided in the room. All in all, it was by far the worst experience we have ever had at a hotel. It makes their rating of "Luxury Hotel" laughable. We plan to do what we usually do and stay at The W where they know how to treat a customer. Somehow, every employee we encountered at the Sheraton made us feel as those we were a burden and impediment to their work.
We stayed one night after Christmas this year at the Sheraton as a break from family.
Watch out. We arrived on the 26th of Dec. 2002. When we arrived we called the hotel from outside to find out where to park. We were told we hd to use their Valet parking. I asked for directions to an alteranative parking spot where I could park the car myself. I was told again that I had to use their valet service. The service was over 30 dollars a night!!!! When checking in, we were told if we didn't stay the whole three nights there would be a penalty.
This hotel is in a great location, a few blocks from the action in the French Quarter. The lobby is pleasant enough - but watch out. We were stuck on a hot elevator with 10 people for one and half horrific hours. The emergency call button was worthless. We had to use our cell phones to notify authorities that we were trapped. Our elevator broke down between floors and it took 10 firefighters and an engineer from the lift company to rescue us. No formal apology was ever made for this unacceptable condition. Upon getting released, the manager on duty did offer to comp one night for our trouble, but alas, upon check-out there was no credit on our bill. We had to waste precious more time at the desk to fix it. The pool and exercise room were locked down early with no explanation given during our stay. In our opinion, rooms are about average, no better than others available at a lower price.
Stayed at the Sheraton for two nights in a beautiful suite with an awesome view of the city. Hotel staff were extrememly friendly and service was wonderful.
Great Value & Service
We stayed at the Sheraton New Orleans for five nights during Christmas week. That is the slowest week for tourism in New Orleans, and the hotel was very lightly populated as a result. (Only downside: the lobby bar was closed.) We were given a lovely room with an excellent view of the river. Everything in the room and bathroom was in very good condition. The staff bent over backward to assist us in every possible way and we were consistently treated with great courtesy and helpfulness. No doubt everyone was feeling relaxed because of the holidays and the reduced workload, but there's no mistaking a service orientation that starts from management and works downward. It's so rare these days! We were very happy with our stay.
Months of planning and saving, several days of sightseeing and enjoying everything New Orleans has to offer and all I can remember is the terror I experienced the last night of our stay at the Sheraton on Canal Street.
We were evacuated from the hotel at 1 a.m. during our stay, and went down the stairwell from the 47th floor, to the street. Down in the street, we were notified that a hot water line had broken, and the steam set off the fire alarm. I had expected to be reimbursed in some way for our trouble (forty-seven flights of stairs!) but we were told by the desk staff that nothing would be done for us, because we did get some sleep that night. Our sleep was NOT restful after that episode. After some arguing with the desk, my husband was told that he would be awarded points toward a free room at a Sheraton. Thanks, but no thanks.
The Sheraton offers an excellent central location, walking distance to just about everything and otherwise close to public transportation, and a lovely atrium lobby, but that's about it. We stayed there while attending a conference within the hotel. Our room was small and nothing special, and the bathroom was in bad shape. The tub had a large rust spot and a decaying surface, and there was hair on the bathroom floor. On the first evening it took well over an hour (and three calls to housekeeping) just to get a corkscrew. When we needed to purchase postage stamps on our last day, we were directd to stand in three different lines at various lobby desks and were then told after half an hour that the hotel had no stamps at all. The staff was friendly, particularly in the nice gift shop, but the service and accomodations were deficient for that caliber of hotel. With the number of other quality hotels nearby, there is no reason to spend money on the Sheraton.
I recently (July 2001) stayed with my partner at the New Orleans Sheraton. we could have stayed at the Hilton, Holiday Inn or Marriot...and we should have. Before we even got there the hotel lied to me by claiming that we would have free access to the health facilties. when we arrived they wanted $20 per day! When I complained, I did not even get a response. Furthermore, when I check-out despite requesting a reciept I was not given one nor was the imprint of my credit card returned to me. The hotel was a huge tourist trap which I would strongly advise vistors to New Orleans to avoid. I and my partner are frequent travellers and guests at Sheraton hotels around the world and have never stayed at one with such bad service. We wil definitely inform our respective employers about tourist trap and I hope that you will feel free to pass this horrible experience on to others. There are many good and reasonably priced hotels in New Orleans, but the Sheraton New Orleans is not one of them.