Sheraton Music City Hotel Nashville

Don't expect connecting rooms, towels or a good night's sleep. I made reservations a month in advance for two rooms. I wanted connecting rooms. I was told, this could not be guaranteed, but would be noted on my reservation. I call back the week before our trip and again asked for connecting rooms. This had not been noted on my reservation, but would be noted now, and again they could not guarantee it. When we arrived, our rooms were on different floors. It had not been noted on the reservation. After a lot of begging we at least got two rooms on the same floor. Every one was happy with their rooms until we saw each other's rooms, for the same price one room was a good five feet narrower, making it a very small room for the money. The first night of our three night stay, at 2:30 A.M. we were awaken by this horribly loud noise coming from the bathroom. We could determine that it was coming from the pipes. We called down to the front desk and they said they would send someone up. A few minutes later we hear some go to the room next door, after a few minutes the noise stops. We waited 15 minutes for someone to tell us what had happened and if it would happen again. However, we heard nothing. We called the front desk again and the said the problem was with the toilet in the other room and the guest would not flush it again until morning. Day two, we asked at the front desk about having my friend moved closer to us. They could mover her closer, but the connecting room was more expensive. We enquired about the room on the other side that made all the noise during the night. Oh yes, they had heard that it sounded like a heard of elephants. That room was out of service. No apology for the inconvenience during the night. Later that day, when we returned to our room there were no bath towels. The maid, who spoke no English, was very helpful and took two towels from another room for us. Day three after the room was made up we did have towels but no washcloths. Day four check tried to check out using the system on the TV. It was not working. So I called the front desk. Strange they did not even ask how our stay was. No one every apologized for the herd of elephants in the middle of the night. If we go back to Nashville, we will not stay there.

I recently stayed at the Music City Sheraton for a DECA competition conference, and our stay was nothing short of awesome! The staff was friendly and helpful. The hotel was full of teenagers from accross the state, and the hotel managed this youth population very well and professionally. Everything we need, we got, or we were given information about it. Our suite and other rooms we seen were exceptionally clean and spacious. There was lots to do for all ages.

Indoor and outdoor pools, gym, sauna, lounge, and plenty of other ammenities. Our stay was great!

Our first visit to Nashville we stayed at the Sheraton Music City. They had a great workout room where we were able to relax with a cup of coffee after our workout & watch the planes land from the pool area. It was close enough to the Grand Ole Opry & town...a very grand entrance!

We have wonderful memories of one of the hotel restaurants where we met a lovely waitress. A definite A+ for Sheraton Music City!

I travel to Nashville quite often and this hotel is hands down my favorite. From the moment you walk in to the stunning lobby you know you're staying in a top notch hotel.

Check-in-smooth, courteous and fast!

Rooms-spacious and comfortable

Location-just a stone's throw from the airport and a short drive to downtown, the Opry etc. The property itself sits on a very nicely landscaped hill with a huge yard. Very attractive!

Staff-courteous and helpful!! Concierge always had a smile and was willing to joke around.

Consider this one when you travel to Music City. You won't be disappointed!!

The hotel and room were beautiful, but the thing we were really impressed with was the staff. Every single staff member that we encountered were extremely friendly, helpful, and acommodating.

From the ease of check in to the exceptional service and courtesy given by all staff made for a very comfortable stay. I would recommend this hotel to everyone who visits Nashville. It is very conveniently located to Downtown Nashville as well as the Opryland Mills, Hotel, Museum, Opyland House, General Jackson cruise, etc. Thank you Sheraton Music City for a great stay!

What a wonderful place set back from the hustle and bustle. The rooms were great, with a balcony overlooking the courtyard. Two pools, sauna, hot tub, gym, friendly staff, what more can I say? Booked thru hotwire for only $50 plus taxes and still got a great room!

We just arrived home from a 5 night stay at the Nashville Sheraton during Country Music Fan Fair and were very pleased with the whole experience. Staff - from reception to parking attendant to housekeeping - was very friendly and courteous. Rooms were spacious, clean and very comfortable. Public areas were fresh and remarkably quiet - a nice refuge from the hub-bub of the other events in town. Had a very excellent dinner at the Speakers restaurant ... just sorry we passed on the deserts.

Just wanted you to know that we loved the hotel and the staff. Everyone was very friendly and very helpful when we needed directions. I can't wait to come back to visit your wonderful city and stay with you.

We arrived at the Sheraton Music City Hotel on April 9 and left April 10, however, we were more than pleased with our room etc. for that one night. The room was large, extremely clean with everything we needed. I was pleasantly surprised after reading the negative review another person left. I give it 5 stars.