Herods Hotel Tel Aviv
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Historical Traveler Reviews Herods Hotel Tel Aviv
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I must agree with those who gave this hotel less than favorable reviews! It is definitely not the quality one expects of the Sheraton world-wide chain. Having spent the last 6 weeks tooling about the Mid-east and staying in Sheratons when possible, I must say this hotel is at the bottom of my pleasant-hotel-stay list. I have been appalled. From the surley manner of the registration desk personnel, to the maintenance worker dispatched to repair my toilet, to the baggage handlers, the staff has been less than warm and accommodating. The room assigned to me is drab beyond belief and has that 70s worn look typical of 2 star hotels. At $170 a night, trust me I am not impressed. Having stayed in no other hotel here in Tel Aviv, I have no way to compare this hotel with others in the surrounding area; but this is definitely not the hotel you want if you are expecting the typical 5 star Sheraton experience.
Very Very Bad
Just returned from a two week trip and spent three nights at the Moriah. No matter how you slice it, the hotel and the immediate surrounding area are pretty bad.If you have to stay there, make sure you get a renovated room. Be wary of the excellent reviews on this page. Trust me they are lying! ( service was not great either)
Just returned after a 2 week trip. We had to spend 7 nights in the Sheration Moriah, since they would not give us 5 nights. I wanted to stay in that area, since we have been there many times, it is easy to get around, love the beach there.
The hotel is very run down and needs a lot of work. The room had no dressers only a closet with shelving for our things. The bathroom was passable at best. The breakfast was just OK, but the staff never seemed to be around to clean the tables in the mornings.
This was something I didn't expect for a 5 star hotel. One thing I must say that was great was the Dinner and Lunch, food was excellent, but on the expensive side. The area around the hotel is dirty and very depressed. I will never return to the Moriah again, The star rating should be dropped to a 2 star hotel and the price should reflect that. I called my travel agent to see what they can do about refunding some of our money, since I really do believe we were over charged
Great Service, excellent support
You are looking for a hotel in a vivid city, next to a wonderful beach with great variety of food and dedicated personal support? Well, the Sheraton Moriah in Israel's exciting city of Tel Aviv is it.
Tourism in Israel is still not as easy as elsewhere, but with the Moriahs professional support and the warm reception typical for the middle east you can find everything between full recreation, cultural high lights and demanding sports.
Having been there several times now, I can more than recommend this hotel. With a rich, fresh breakfast full of varieties the days started. Very helpful was always the support for trips to the most interesting and the most unknown parts of Israel. Relaxing after an active day in the hotels cool 17th floor lounge I could watch the sun set over the sea and look out for one of the out door cocktai lbars near by. All in all a perfect place for vacation as well as for business trips.
Incredible service !
I have just returned Tel Aviv where I went for business. The hotel location is on the beach front with a beautiful view,you really cant beat it!
I have never experienced such incredible service before. It was so lovely ,the staff was courteous and friendly,the hotel athmosphere is great,rooms are clean and food is absolutely delishes.I stayed on one of the top floors and the use of the business lounge was included in the room rate which I found decent(160$). 5 different food presentations are laid out each day. I was just expecting a few nibbles but breakfast is a lovely spread with salads,yogurts,cheeses fruits, pastries etc. In between meals,they served cookies,cakes,nuts,wine coffee,tea.
At the main restaurant they served buffet style-lots of great salads,soups, a few meat or fish dishes-delicious ! And spectacular desserts!
The pool is cosy, I was not able to enjoy it due to my busy schedule.
There is a small but functional exercise room,equipement is outdated.
The rooms are nice but needs some improvements especially the carpeting.I was promised that they are taking care of it,so I will return,absolutely!
Great beach front location.
Great service. Friendly staff.
Will come definatelly return.
Hotel evaluation: Sheraton Moriah Tel Aviv
Location is excellent. It is centrally located and on the beach, not far from the mall and walkable distance to Jaffa. Service is average. Rooms are nice and beds comfortable. Main criticism is that e-mail room connections are s-l-o-w. I've been there twice and would return.
Stinky old rubble
I've spent three days in Sheraton Moryah Tel Aviv (Israel) and I must say that I was deeply disappointed. I booked and paid for vacations in a 5 stars hotel, and instead I was hosted in a neglected 3 stars (at most) hotel.
Leave apart the lack of parking and the little interest in the staff to satisfy guest. I'm attaching a pointer to an album in which you can see details of how poor maintenance the hotel has had (if any) in the last years. The spots on the head rest of the bed, the bed cover and some of the wall stains didn't come out well in the pictures. But if you are interested I will be glad to e-mail the full resolution pics where you can appreciate better the state of the rooms and corridors.
Here are some of the flaws that jump to the eye:
> The frame of the elevator door was separated by one inch from the wall, on one side.
> The elevator doors and interiors were absolutely stained and scraped.
> Paint is coming out of walls.
> Ceiling panels are out of place and dirty.
> Mirrors are stained from the inside.
> Furniture coating is broken or coming apart.
> All the carpet is full of stains.
> Bed's head rest pad is stained, as well as bed cover and pillows.
> Bathroom lacks proper lighting.
> Most bathroom accessories are broken or lacking parts of coating.
> Wall painting extended over parts of brass elevator controls and light switches.
This list could go on forever, but I think you get the picture. I paid for a 5 stars hotel and I got a depressing hostel. Sheraton Moryah undermines Sheraton Hotels brand and it should be inspected. I chose it because of its name and I was decepted. I don't think I will stay again in a Sheraton Hotel unless its price is by far lower than other options and the specific hotel is recommended.
I tried to explain this to the manager Idan Spiegel, but he was not interested in the feedback. He would rather deny the hard fact I was showing him.
Please see pictures in the link bellow.
....no one cares...
Bedroom: My request to be placed in a non-smoking room placed me in a room with stale smoke odor combined with an obnoxious scent used to mask odors. Also, after unpacking and one night, I found this 'non-smoking' room had an ash trey and matches. The rugs in the bedroom were spotted and worn; the walls were spotted and needed refurbishment.
Bathroom: The tub grout needed cleaning and/or replacement. Also, chips in the enamel in the tub were not repaired. The rim of the sink bowl under the cabinet top was unsightly - either dirty or chipped. A 2 inch section of the wooden door frame was rotten and missing.
Service: One night the doorman so too intensely interested in playing with a toy that he failed to greet me; another night neither of two doormen opened the door or greeted me. One monring, the maid entered my room without knocking.
Beach access: When the pool area is closed, which can provide direct access to the beach, guests must use alternative approaches, including stairwells smelling of garbage.
Athletic facilties: Overcrowded with out-of-date equipment, some of which appears broken and stacked in several piles against the walls. The only other person in the room was the attendent, who did not offer to provide me with a towel. Access to the water cooler was difficult and cups were piled in an unsanitary stack, not a dispenser.
Surrounds: The area immediatley outside the hotel has stone and concrete liter, broken pavement and a generally dirty appearance.
....so.... no one seems to care... stay away....
Not the best experience
My family stayed in the Sheraton Moriah Tel Aviv on June 29-30 2004. We had been touring all over Israel and this was a nice hotel outside as well as great access to the beach. The rooms were tired looking. Our room had the full length glass window broken, but still in place. There were stains on the ceilings and walls. The toilet could not even flush toilet paper. If our family had not been so exhausted we would have looked for another hotel, but we opted to stick it out. The way to beach is 5 minutes down stairs, but it is filthy and stinky the entire walk. We loved the beach, but we will defintely be staying at another hotel down the way next time.
TripAdvisor Reviews Herods Hotel Tel Aviv
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