Sheraton Maria Isabel Hotel and Towers

Address: Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, Central Mexico and Gulf Coast, 06500, Mexico | 3 star hotel
 
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Location

This 3 star hotel, located in the Reforma/Downtown area of Mexico City, is near Frida Kahlo Museum (Museo Frida Kahlo), Zona Rosa, Ciudadela Curio Market, and Museo Casa de Carranza.
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Amenities

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      Historical Traveler Reviews Sheraton Maria Isabel Hotel and Towers Mexico City

      This place is just fine

      from

      Some people get a little carried away with reviews here and there and end up scaring those of us relying on them for sound advice.

      Having said that, please know that the Sheraton Maria Isabel is a great place to stay in Mexico City. I travel way too much with my job and spend more than 100 nights a year in hotels. We chose the SMI as our headquarters while vacationing in Mexico City in January and found it to be really quite good.

      The only disappointment was the Jorongo Bar, which I'd read so much about. It is off to the lobby and bands play all manner of Mariachi Music there ( and have been for 30+ years). I had envisioned a huge display bar with a large soundstage, etc, etc. Alas, it was a smallish caberet style set up with perhaps only 8 rows of seats and a small bar.

      Otherwise, the hotel gleams with cleanliness and the front desk staff was exceptionally attentive and friendly to all we saw go near them. We also found the location to be fabulous. One can walk into the heart of the Zona Rosa in less than 5 minutes and the area is quite safe, with uniformed and armed Mexico City Police stationed virutally everywhere.

      Stay here with confidence.

      Good place in Mexico City

      from

      Stayed there for 3 nights at the end of November while visiting Mexico city. The location is very good (central but not in the center) and so is the standard of the rooms. The service level was very good. We booked the hotel through the Sheraton website and got a good deal. I would highly recomend this hotel, and will certainly return.

      Good room, terrible paid services

      from

      I recently stayed in this hotel for three weeks on a business trip. I enjoyed the central location immensely and the room and cleaning services were in line with what I would expect for the price. However, any of their paid services are horrendously overpriced and subpar. I paid $100 for less than a weeks worth of clothing to be laundered, only to have it delivered late at night with my trousers misplaced and my business shirts folded like t-shirts instead of on hangers starched as requested. Their solution to this was of course to simply hang up the business shirts and finally recover my trousers over 24 hours later. I also chose to pay $18 for a days worth of their 'high speed broadband internet access,' which was horrible. 80 kbp's per second, barely better than dialup. I was constantly booted, the internet was practically unusable. Never having traveled to Mexico before I thought perhaps this was 'fast'. I found that 500 kbp's per second is the average for the country. I ended up paying nearly two month's worth of dial up access for little better for 24 hours. If I wanted a simple room I would have stayed at the Mexican equivalent of Motel 8.

      Can't Beat the Location

      from

      Perfectly situated on the Reforma next to Sandborne's in Zona Rosa. A short walk to excellent restaurants and clubs (but take a taxi!). Good security and friendly, albeit a bit disorganized, staff. I stay here every time I'm in Mexico City.

      Wonderful Hotel

      from

      Excellent hotel! The hotel offers comfortable accomodation and wonderful restaurants. The breakfast buffet was the best one I have ever seen. The food was very tasty. The other two restaurants also offer wonderful food. If iI ever go back to Mexico City I will definetly revisit the sheraton maria isabel.

      It's great for old world charm

      from

      For our first trip to Mexico, my partner and I stayed their for 2 weeks. The rooms are nice and the location is great. We were across the street from the Zona Rosa and very near the Polanco, Condesa, Roma and Cuahatemoc neighborhoods. Be prepared for being next door to the US Embassy and the attendent armed security. The hotel has a decent gym (costs $10 per day), small heated rooftop pool and WiFi ($15 per day) which can be accessed in the adjacent Starbucks. One negative is that they do not provide free bottled water. The staff is attentive, but you need to make sure that any special request has been put into your folio as small things did fall through the cracks. I made a fuss and we were comped for their mistakes. If you are nervous about Mexico City, I would recommend this hotel. Of all the hotels in the Zona Rosa, this was the right location and price ($109 on their website).

      Really worked for me...

      from

      I "lived" at the Sheraton for several months, although this was in 1995 and 1996. I found the accommodations and service very comfortable and convenient to the areas which I lived, worked and "played." The service was better than I found at most locations within the city and Mexico in general. It was really a place I could call "home", while away from home. La Zona Rosa was within walking distance and good for a dinner or night out. It wasn't bad to get to the Metro and all points from there. The Pyramids could be a short ride by limousine; or it wasnt much of a chore to simply go via the less expensive Metro to the North Bus Station and then third class bus to the Pyramids. In my opinion, this was by far the better choice, if are able to navigate the countryside and not be intimidated by a different culture. The staff was not only very helpful, but willing to help. The nearby restaurants provided a change, if you didnt want to simply live at the Sheraton. While their cuisine is very good, a change of venue is good, too.

      Very Good Service at Events

      from

      For many years (more than 20) we have done the events of our company (Curso Teorķa del Empresario) at the hotel. I really don“t know how is the service in the rooms, but the service at the events is excelent. All problems get a quick solution and it is not expensive. Also the location of the hotel is very convenient, specially when considering the problems of traffic in Mexico City and that most of the important offices are close to the hotel area.

      My expierience

      from

      I only can agree 100% what the other review is saying,

      it was quite expensive but ugly. The location near by the Zona Rosa was good.

      Convenient, but impersonal

      from

      I stayed at this hotel for two nights in late April 2002. From what I hear, the hotel recently underwent a

      major renovation. If that's the case, I shudder at what it was like before. The hotel is certainly

      convenient: inside the Zona Rosa and next door to the U.S. Embassy. The check in was efficient, but it

      was also late at night. I asked for a non-smoking room with a queen or king sized bed, but they offered

      a non-smoking with two twin beds. I asked them to check again, and was given a non-smoking room with a queen sized

      bed on the "Platinum Floor," which is supposed to be for Platinum level participants in the

      Starwood Preferred Guest program. When I entered the room, I was shocked because the room seemed no

      different than any other hotel room. It was certainly not very large, and the bathroom was standard. The only thing that I could see was that outside the

      elevator was a magazine rack with free copies of old Time magazines.

      The hotel has a casual restaurant called Pavillon, which serves a buffet breakfast for about 180 pesos. The service

      can be spotty. I don't understand this, since all they have to do is pour coffee and take away your dishes. The hotel has two lounge areas. One charges 85 pesos

      cover charge, but has live music. The other is free, and has your typical lounge singer stuff. The hotel also offers

      free shoe shines.

      The day I left was a Mexican holiday, so the cab ride to the airport only took about 8 minutes (seriously). The Sitio

      cab driver charged 200 pesos.

      TripAdvisor Reviews Sheraton Maria Isabel Hotel and Towers Mexico City

      4.00 of 5 stars Excellent
       

      Travel Blogs from Mexico City

      Mexcellent!

      A travel blog entry by hughandjen on Oct 02, 2014

      7 photos

      After a pretty long flight from Tokyo which had us travelling back several time zones (we ended up landing earlier than when we took off) we were definitely suffering some jet lag when we landed in Mexico City. Thanks to my Mexican friend, Teresa, we'd been told the best places to go. As the city with the most museums in the world we were spoilt for choice but we first hit up the Anthropology Museum which was a ...

      Vamos Mexico! A week in Mexico City

      A travel blog entry by heinzdora on Jun 08, 2014

      2 comments, 37 photos

      ... for the rest of the wrestlers were pretty cool - the mask and matching leggings with a matching cape for their runway walk. Some didn't have masks but were still in bright suits. All in all, worth the experience if you are ever in Mexico City. Don't do it with a tour group, its easy enough to organise on your own and if you're lucky like us you end up sitting with locals and soaking up the atmosphere the way its suppose to be experienced.

      We make the journey home and there is ...

      Day 23- Mexican wrestling

      A travel blog entry by ai_firestone on Oct 22, 2013

      5 photos

      Today we had a pretty relaxed day- as we both needed to chill. At night however we got tickets to go to the American Wrestling- Lucha Libre which is just nuts! Just like the American version- this is all staged - and very crazy to watch. The show lasted 2 hours and consisted of 5 different matches each of teams of two or three. The teams had people from all around ...

      Day 109 - back in our 2nd home

      A travel blog entry by jayandbob on Oct 09, 2013

      ... month here, it's only up the road from our hotel and has all the good clothing shops on it. Along the way Bobbie looked in a few shops, we went right to the zocalo, which was blocked off and the markets were not there. After a short walk in the zocalo area we headed back to the hotel. We chilled for a while in the afternoon, resting and using the internet to book hotels and research things we will do in the USA. Booking hotels ...

      Good Memorial Campaign

      A travel blog entry by hereiamsendme on Mar 23, 2013

      3 photos

      ... to encourage the friends and to help the congregation expand.

      As for studies, I haven't "found" one myself yet, but I am really enjoying the wonderful study that was given me by Joey, this lady is very appreciative of what she's learning. When I arrive, she has all her books out and is reviewing the information already. She is not yet going to meetings but I have invited her to the memorial and even though she will be on holidays in Cuernavaca at that time, she ...