Sheraton Lima Hotel & Convention Center
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How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Room service
- Swimming pool
Historical Traveler Reviews Sheraton Lima Hotel & Convention Center
This hotel is in a scary area
I was only there for one night and this is what it looked like out the window.
I found Lima a bit scary and would recommend people who are worried about security only stay in Miraflores.
i stayed in this hotel as i thought that the sheraton was a well established name! the hotel in itself has a good location. it is clean and the rooms are ok....but i would've expected better for the price.
sad thing is that after the long flight and everything, sleep is generally needed.....but it was hard to get any. the toilets make so much noise it can keep waking you up, even when its people to either side of you. as with these hotels...it is all over-priced. the hotel also lacked character and warmth. not very inviting, get better service from smaller hotels.
The hotel is in a great location for exploring the historical part of Lima, with the Palace of Justice on the doorstep, art museums around the corner and just five minutes from Plaza San Martin and just a further 7 blocks to Plaza Mayor.
However on the downside the hotel is definately in need of updating. The staff in general were pleasant, especially given that our stay coincided with New Years Eve. The food in the restuarant was average, large portions but everything fried or stodgy, but that may have been because they were focusing on parties that night.
The room was certainly serviceable and clean but felt dated and almost like a Motel 6 in layout. Even the ouside of the building does not look welcoming. The hotel lobby is large but there was nowehere to sit while we waited for transport to the airport.
The hotel does run a free shuttle to the shops in Miraflores.
It Was Great
I found the Sheraton to be a nice hotel. Staff very friendly food was great and the bar with karokee was hilarious. I enjoyed it for 3 nights I toured Peru for 2 months and it was my last stop before going home to Canada Toronto
We just returned from a stay at the Sheraton Lima, 2 adults, 2 teens and found it seriously in need of an update. It has that faded look of a 70's hotel. Dull, heavy furnishings, saggy beds and drab, dreary furnishings. Worst of all, there are constant lines of tour buses parked in front of the hotel that spew gagging fumes. The lobby and bar are filled with the smell of diesel exhaust. There are always mountains of baggage filling the lobby so you are left with the impression you're staying in a bus station. The staff is extremely helpful, but so is everyone in Lima. The location of the Sheraton is excellent IF you like the old city and its fabulous architecture. It is also just a few blocks to the amazing Povlos Azules market. It has hundreds of stalls (indoors) where you can buy ANYTHING from athletic shoes to cameras - a real adventure. I'd rather stay somewhere without the tour buses blocking the entrance.
Great hotel :)
took me awhile to post this review because i am new to this site....I always stay at this hotel in Lima, i go at least once or twice a year.. We always stay at the Kings Tower deluxe Level Room :) always a pleasure to enjoy the finer things in a hotel , the staff and doormen are extremely nice. They are also very helpful. The beds are a nice softness to them and the rooms are spacious and clean :) The bathrooms are in excellent shape and separate space next to bathroom to wash face and or get dressed is extremely nice. The hotel staff are very efficient and quick to responses. They recommended very nice tour company that picks up and return u to the hotel. Nice big casino, lots of fun. The lobby is quite nice and the business room is adequate. Breakfast is quite nice and a variety is every morning sure to satisfy everyone , even the picker eater that I am (american food also a choice) DIfferent programs occur in ballroom and lobby, quite unique.. Overall, I would highly recommend this hotel :)
any questions feel free to post here
Give and take
Thumbs up: STAFF(I read negative staff reviews on this site and I think to myself, AM I THE ONLY PERSON WHO UNDERSTANDS ANYONE CAN HAVE A BAD DAY?!) The hotel has over 400 rooms...and tons of buses arriving at all hours of the day and night. I saw 30 odd people unloading, checking in and out all the time! I thought the staff were lovely given the general tone and attitude of the guests I saw exhibited during my 4 day stay.
LOCATION: ideal location, walking distance from the Plaza Major area and shopping and the hotel has a free shuttle to Mira Flores, the Rodeo Drive of Lima...NOTE: FREE shuttle. I was surprised...FREE I mean...
BREAKFAST: One of the best I've seen. Great hours. THey opened at 4 am the morning I flew out to accomdate a large group with early flights. Talk about staff and service!
Thumbs down: ROOMS. About what one would expect from a 3 star US hotel...clean, well decorated but with issues...cracked sink, stained carpets, no iron in the room, no fridge cause the mini bar was locked...lacking some of the finer details.
Also, the internet did not work in my room, a total bummer, but they had free access 24/7 WITH free coffee so this made up for it.
For the price, the rooms just broke even.
All in all, a decent place with some room for improvement...would possible stay somewhere else next time...no need for a casino myself...or the glamorous central foyer...
Needs an overhaul
We stayed here for one night after spending three weeks around Peru. We were hoping for a day of relaxation and pampering but were sorely disappointed. Stay here is you have business in the local area other stay in the Miraflores area.
The rooms are adequate. Not much better than the Best Western in Miraflores. The rooms need an overhaul. The much-publicised Sweet Sleeper beds have not yet made it to this Sheraton hotel. Had to pay to use all the facilities i.e. sauna, tennis court.
The service in the bar was a joke. It was non-existent - we had to continuously call the waiter over for more drinks; a couple of time we received the wrong drinks; and, then we all got charged for things we had not ordered. I do not mean to sound bad but in a hotel of such calibre, which is full of foreign tourists it would make sense that all waiters speak English.
On that Friday night there was only one restaurant open for dinner, which had a buffet for $30 per person. The buffet looked nice but more choice would be nicer.
Tried getting a taxi to the airport at 5 in the morning and the bellboy wanted $20 for the ride. We got one from outside for $6.
Opulent but not without it's drawbacks
We ended up staying here after our flight from Lima to Cusco was delayed for 24 hours, and we were put up by the airline.
The hotel is certainly impressive, it looks and feels very opulent from the moment you walk through the door.
It's the staff that let down this hotel, from the surly concierge who held back people checking-in, in favour of some business men who tipped generously; to the restaurant staff who really gave the impression they wanted to be somewhere else.
We were led to believe that the building is an old converted prison, and when you head to your room you can see why, the rooms are all arranged around a central void which runs right down through the hotel. The room itself was nice enough - given that we were apparently upgraded. However, the plumbing leaves a lot to be desired, in general being very noisy all through the night - together with the other noises coming from inside the hotel means this was pretty much one of the noisiest hotels I've ever stayed in.
On the plus side it is right in the centre of Lima, handy if you want to catch the main tourist sites.
Luxury at a reasonable price
Spent two nights in transit to/from Cusco the week prior to Easter. Booked on Sheraton website for $60 + tax and was upgraded upon arrival to a tower suite as a member of the rewards program. The Sheraton is a large, full-service, modern hotel in downtown Lima, about 20-30 minutes from the airport and across the street from the Palace of Justice. The tower suite was on the 17th floor and contained a bedroom/sitting area and a bath/dressing area. The room was well-appointed, featuring a blend of light and dark woods. The buffet breakfast, included in the rate, was excellent. The hotel also has two restaurants, casino, business center, in-room internet connection, travel agency and shopping. The staff is efficient, friendly and helpful. The hotel operates its own taxi fleet which means reliable transfers to/from the airport ($20, 1-4 persons) and touring ($10/hour) can be arranged either onsite or through the internet. The combination of luxury, price and convenience would be difficult to match at any world destination.
TripAdvisor Reviews Sheraton Lima Hotel & Convention Center
Travel Blogs from Lima
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