The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali, 80363, Indonesia | 5 star hotel
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This 5 star hotel, located on Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, is near Pura Tanah Lot, Nusa Dua Beach, Jimbaran Bay, and Tirta Gangga.
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Photos of The Laguna, a Luxury Collection Resort & Spa




          • Spa
          • Tennis Court
          • Outdoor pool
          • Beach
          • Swimming pool
          • Kids pool
          • Restaurant
          • Bar/lounge
          • Fitness/Health center
          • Golf Course


          • Breakfast Available
          • Wireless internet connection in room (free)
          • Hot tub
          • Non-smoking rooms
          • High-speed internet in room
          • Free High-Speed Internet
          • Wheelchair accessibility
          • Free parking
          • Family rooms


          • Suites


          • Shuttle bus service
          • Drycleaning onsite
          • Meeting rooms/conference facilities
          • Room service
          • Multilingual staff
          • Concierge desk
          • Babysitting service
          • Banquet room
          • Business Services
          • Laundry

          TravelPod Member ReviewsThe Laguna, a Luxury Collection Resort & Spa Nusa Dua

          Reviewed by annette.vartha

          5 star plus luxury

          Reviewed Jul 12, 2016
          by (1 review) , New Zealand Flag of New Zealand

          The landscaped gardens and lagoons are amazing - you could spend a day just walking around the complex appreciating the beauty of the tropical planting and secret nooks where you can sit and talk, read or relax.

          The rooms are decorated in timeless decor; the beds and pillows are amazingly comfortable.

          The staff are yet another thing that makes The Laguna special - they are so friendly and always have a genuine smile and greeting for you!

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by theosbali

          Good advice

          Reviewed Sep 5, 2015
          by (1 review) , Germany Flag of Germany

          Very good Hotel. Love and enjoy to stay her. Very friendly staff.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews The Laguna, a Luxury Collection Resort & Spa Nusa Dua

          An oasis of calm and beauty


          Just returned from 9 days at the Sheraton. My wife and I had a lagoon access room - ground floor so you can jump into the pool - with beautiful views facing towards the main pool - the opposite side of the corridor rooms would not have been as good for the views, but probably even quieter.

          We had rain solidly for the first 2 days then the weather improved day on day - thought we had gone too early, but Ok in the end.

          The hotel is wonderful. The grounds and the pools are immaculate and maintained all the time, but discretely. Even fumigated 2x a week - so bugs are there but under some "control".

          Staff are exceptionally friendly, courteous and helpful - nothing is a problem - we had 24 hr butler service, and room service for a club sandwich at 1am came in minutes.

          The beach is ok, water not as clear as the Caribbean and there is a small amount of weed which is buried daily by staff. Tide recedes a long way to the reef and when out swimming is not possible (same as for the other 3 hotels) - in fact can only really swim at high tide.

          Beach sellers there all day - but quite friendly and regulated by shirt numbers / (licence I guess). They ask ridiculous opening prices but then negotiate down!

          Generally a feeling of tranquility as if in your own little bit of paradise when in the hotel grounds, or in the grounds of the adjacent hotels which you can walk through - Melia, Westin and Nusa Dua Beach. These 4 make like a little village and there is a path which runs along the beachfront linking all 4 hotels. All are lovely - I'd say Sheraton best, Nusa Dua a close second then the Westin and the Melia which seems a lot bigger bringing up the rear. Security is good and you would feel very safe inside the ND gates - its not a gate really - just like a pillared temple entrance ...

          We've stayed in top hotels in many places and I'd put this up there with the best if you like resort type hotels - it would be hard to fault and in its price range very very good. Sure some would say Sandy Lane is streets ahead ( I might agree!) but then it's 2 or 3 times the price and an unfair comparison.

          Nusa Dua resort is a bit isolated, but when we ventured out to Kuta we came right back! Too muh traffic, steet "vendor" hassle and just not our cup of tea - very cheap if you want that sort of thing, but no class. Went to Poppies for lunch which was OK, but not outstanding and not as good as any of the restairants in the 4 hotels, which were reasonably priced. Dinner - maybe 6 starter, and 8 - 20 for a main course. Wine about 20-25 per bottle (5 Aussie Chardonnay in UK), beer c. 2 / bottle (half at happy hours!).

          Unless you choose to go to Kuta at night (20 - 30 mins by taxi) you are limited to nightlife in the hotels - they do have something tame most nights. Bars seem to close at 12pm, even could not get on room service after 12!

          Went to 4 Seasons resort at Jimbaran for lunch - very nice too - isolated again in a way (maybe I mean an oasis surrounded by built up noise outside!). Taxi 2 each way - (probably 15 e.w. at home!).

          We loved the hotel and would not hesitate to go back - would add 3/4 days in Ubud (someone suggested Maya which is well reviewed). We did visit Lembongan Island by catamaran, lovely island but felt a bit like a day tripper to Bali Hai's beach club / hotel! Lembongan Resort looked lovely for a night or two.

          Barbados has better beaches than Bali by far (as does Antigua and St Lucia & probably the entire Caribbean) and less hassle from the locals outside the hotels which is the one thing that would prevent us returning to Bali. On the other hand the staff in the hotel are way better for service with a smile, I've never experienced friendlier service - so if you are happy to stay in the resort Bali is ideal (only it's a long way from the UK!).

          If you are planning Bali then for quality, beauty, service and that value for money I'd recommend a lagoon room in the Sheraton. You won't be disappointed!



          Stayed at the Sheraton for over two weeks. As a resident of Hawaii, we have our pick of many fine resorts. This hotel would compete with the best of them. The staff is a cut above and the hotel complex is pure luxury and relaxation. Best part of it was the fact that we would have paid three times more in USA and received less. What a value! I was told that the meals at the hotel where a little pricey. I strongly disagree. Excellent quality and presentation. Try the hibachi or private bale for a rare treat. Great location to see the island. Restaurants and spas as far away as Kuta will provide transportation from hotel, giving you endless selection. Best of class in Nusa Dua area.

          Great spa and good for families too


          We have stayed in the Sheraton Laguna Nusa Dua for 8 days and were captured by the stunning landscaping and the excellent service. Before we commenced on our journey we studied reviews on several websites (also on the tripadvisor) to select the hotel we deemed most suitable for us. Here I want to add a small thank you for all the people who take the time to write reviews as it was very helpful in the selection process - and we did indeed get rewarded with a dream holiday.

          We have been to many places in the Asia Pacific area and until now the Marriott Ihilani in Hawaii, which is also a great getaway, was my wife's favourite.

          Now the Sheraton Laguna Nusa Dua has that ranking. Main reason may be the excellent Spa that is one of a kind (trust me, my wife knows her spa's). She tried also another spa in Nusa Dua during our stay and told me, that it didn't measure up by far to the Sheratons spa - which was by the way renovated just in December 2004.

          The room service is very friendly and takes great care to make you feel comfortable. The restaurants provide reasonably priced food and drinks. One very nice feature is, that the Nusa Dua hotel, the Westin hotel, the Sheraton Laguna and the Melia Bali are beside each other and you can take a stroll on the beach and also try the restaurants and spa facilities of the other hotels.

          There are also restaurants just at the entrance of the premises that houses the hotel complexes but they have adapted their pricing and are not really a bargain. We prefered to visit various restaurants in the 4 hotels mentioned - they provide enough food variety and entertainment options.

          The only thing that we did not like so much was the sea which contained a fair amount of seaweed, but that may have been seasonal and the pools as well as the lagune provide enough swimming opportunity.

          All in all the hotel exceeded our expectations and if my wife has her way (which she usually does) we will definitely be back

          Perfect Getaway with Amazing Staff


          Myself and my girlfriend visited in February 2005 for Chinese New Year. The staff were, without exception, extremely helpful and welcoming.

          The rooms are arranged in low-rise blocks surrounded pretty much on all sides by the "lagoons" which are swimming pools made to look like natural lagoons by the use of organic shapes and sand "beaches". Rooms are clean and large and bathrooms are modern and clean.

          Communal areas are very well maintained with a variety of restaurants on-site, lawn areas, "bales" (outdoor covered pagoda constructions which fit about 4 people where you can relax or have food), beach fronting onto a sheltered bay which at low tide allows for access to a nearby island and outdoor spa treatment area. The water sports hut also provides a number of activities that can be done either on-site or nearby (e.g. powered water sports are not allowed in front of the hotel).

          Having walked along the walkway that connects this hotel to the Westin, Nusa Dua Beach and a few other hotels I got the impression that the Sheraton was the best maintained and nicer of the hotels along this stretch.

          No downside at all to this hotel.

          Wonderful and romantic


          The perfect place for a Honey moon. Excellent room decor,we actually stayed in a suite with a huge bathroom.Many facilities and excursions to visit Bali by private taxi available at the Hotel.

          Sheraton takes the lead over Westin (next door)


          We just spent two nights at the Westin (next door) and two nights at the Sheraton. Sheraton gives you a better return for your dollar by far. The staff and rooms are excellent. They offer 24 hour butler service with complementary freshly brewed coffee any time of the day. Fresh fruit (oranges, apples, etc) are also available in the lobby (free of charge) all day/night. Nusa Dua in general has very good security. Made for a great, relaxing, enjoybable stay.

          Fabulous resort hotel


          Was there Oct 2003 for 4 nights. Great resort hotel - nice rooms, easy access to the beach, nice spa, wonderful pool network, fabulous rock pools at low tide, within 10 mins walk of a local cafe complex. Great holiday for families with kids. Wanted to return this year, but cancelled my plans due to the the recent bomb in Jakarta.

          The best pools in Asia


          Great hotel in a great location: 30 minutes by taxi from the airport, 20 minutes from the famous Uluwatu temple.

          The huge pools were fantastic, the beach nearby, the rooms clean and the staff friendly and helpfull.

          Restaurants prices were quite high unfortunately.

          A dream came true!!!!!!


          My husband and I visited Sheraton Laguna Nusa Dua for our Honeymoon in June 2004.

          It exceeded our imagination!!!! Before our booking we made a very detailed (and tiring) "market research" in Bali hotels which led us to Sheraton Laguna, but since we wanted it to be perfect we were anxious. But when we arrived at check in we knew that we had made the right move!!! This hotel is GREAT!!!!

          The room has comfortable, VERY clean (room cleaning twice per day), with 24hrs butler (complimentary tea, coffee any time of the day).

          The surroundings were marvelous!!! The pools / lagoons were vast, beautiful and the nicest Kiosks / gazebos by the sea were to die for!!

          The staff were friendly, very friendly and helpful and always there when you needed them!!

          The only dark spot were the prices at the restaurants and bars which were 10 times higher than outside the hotel (the food quality of course was different, but the bottled water was the same with an enourmous price difference!!)

          It was the nicest hotel in the area (we saw the nearby hotels).

          I would reccommend without a second thought!!!


          The absolute BEST hotel EVER!


          We stayed at this hotel in 2001. We have travelled to every continent, and usually stay at top hotels. This one knocked our socks off!!! The staff were wonderful, the room was gorgeous, food was great (the absolute best breakfast buffet I have literally EVER experienced...anywhere!).

          We booked one of the Lagoon Access rooms, which allows you to out on onto your balcony and climb down a ladder attached to your balcony right down into a swimmable lagoon.

          The only slight negative aspect was the beach. It wasn't bad, but the water was full of sea urchines...OUCH! But that's not the hotel's fault.

          The grounds are lush, nicely maintained. I'm not kidding when I say that EVERY hotel we have stayed at since, has been anti-climactic! You won't be disappointed!

          TripAdvisor Reviews The Laguna, a Luxury Collection Resort & Spa Nusa Dua

          4.50 of 5 stars Outstanding

          Travel Blogs from Nusa Dua

          Our farewell to Bali

          A travel blog entry by annette.vartha on Jul 18, 2016

          Today we will depart at 2.45pm at Denpasur Airport.  Already in doing this planning of our intinerary I wish I had planned for a longer trip. There is so much to see....

          Country Style Life

          A travel blog entry by kezwill15 on Jun 17, 2015

          4 photos

          ... had an hour chilling out in the air-con. It had soon his 4 o'clock so we headed down to reception to tell them we wanted to join in on the culture night and evening show at the hotel. In the mean time we headed across the road to a recommended restaurant which was famous for the spit roast pig. We shared a tasting plate as we were due to have dinner at 7:30 so didn't want to fill ourselves up. The food was ok, nothing to rave about but it's a Balinese ...

          Random jottings from Nusa Dua

          A travel blog entry by peterconnor on Mar 18, 2015

          10 comments, 3 photos

          ... top of the wall sloped downwards toward the water at 45 degrees. I looked up from my swim to see him hurtling into the water at great speed,head, cap and sunglasses first, legs sprawled in the air and the soles of his feet were the last to disappear under the water. Have you ever tried treading water while uncontrollably laughing??? Hence, I had to get myself to where I could stand up in the pool as I continued to laugh for a good 30 minutes.


          One meal to another

          A travel blog entry by enos on Dec 16, 2014

          1 comment, 9 photos

          ... my house boy not Deday as I was calling him. Then so on down to child five who, if its a boy will be Wayan again, literally, the Balinese word for Again.
          After a coffee with Steve and his poodle and a lot of salacious talk I headed for Bintang again. The signs inside include Fireworks, Drugs and Growing up Milk. I had to get change for the taxi man so I bought something and went through the checkout, still not right change. I went ...

          Rice paddies and volcanos

          A travel blog entry by keeleymclaren on Aug 01, 2014

          ... drove them both out (very slowly) anyway and once on the road found a mechanic about half a km away. The inner tube was now completely wrecked but the mechanic did his magic and 20 minutes later we were ready to go and by 9pm we were back in Ubud. It was a rush to find somewhere still open for dinner as everything shuts down pretty early but we found one place still open and had a well deserved meal and large beer to wash it down with.
          In the morning the ...

          Traveler Photos The Laguna, a Luxury Collection Resort & Spa Nusa Dua

          Beach... mmmm....
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