Sheraton Suites Key West
How has this hotel rated in the past?
- Free High-Speed Internet
- Swimming pool
- Room service
- Fitness/Health center
Photos of Sheraton Suites Key West
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TravelPod Member ReviewsSheraton Suites Key West
Great hotel Good hoppa bus to Downtown Great rooms
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sheraton Suites Key West
Not worth it....
The lobby smelled horrible, the room was not clean, the sofa bed was stained and dirty, had to call 4 times to get extra blankets. The front desk service staff at the hotel was rude and unwelcoming.
Our suite was roomy and tastefully decorated but "had seen better days" - chipped paint, some mould on the bathtub grout, rust on the closet door track, dirt on the bed skirt and grime on the the table and chairs.
I have stayed at a lot of top hotels; It was not 'SHERATON' quality. I would not stay again!
Getting better but still has a ways to go
I visit Key West for work every 3 months and stay at the Sheraton because all the rooms are suites and huge. I also like there is plenty of free parking. I have reviewed this hotel in the past but recently it has undergone a renovation. The outside looks much better however make sure to request an updated room. The jacuzzi tubs have been replaced with walk in showers. The bath area and shower are all now marble. It amazes me the bathroom has been updated so nicely but the rest of the suite uses the same old furniture. (They do have the sweet sleeper bed) They did replace the sofa but the new one is fake suede and was filthy. There were no pictures on the walls and the carpet looks like cheap indoor outdoor carpet. Be aware you can hear your neighbors above you. Unfortunatley they removed the minibar which used to be nicely stocked. The hotel is not conviently located to Duval street, you will need a car or if your active a bike. This hotel is only close to the beach. The staff at this hotel are very nice if not overworked. Don't be upset if no one answers the phone when you call, there is never enough front dest staff. Also skip eating at the hotel there are so many other better places on the island.
Ok just got back from 3 days from this hotel
And when we pulled up the front of the hotel and the main entrance look fine
But as soon as you walk in you smell the sewer they have a broken pipe in the place
By the front desk and the restaurant and when I asked the front desk what the smell was
They just ignore you
And people where in the restaurant eating (ok nasty)
The whole place has water damage and you can smell the mold
We get to are room on the third floor walk in the door and there is wood covering the balcony door
So I called down they send a guy up to remove the wood and then we then notice that are balcony
Was over the kitchen and they kept the vent system on so they could suck out the smell from the lobby
I asked if we could be moved um no sold out do to spring break
The room was so out dated it looked like it was from the 80s
They should close this place get done fixing it and re open when they are all done it could be a great hotel
But at this time it just SUCKS
I was a little nervous after reading some of the past reviews of the Sheraton but it was more than we expected! The shuttle downtown was very helpful and we never had to worry about it being full. I didn't hear any construction from my room and the hotel looked very nice! The restaurant at the hotel was very good and I encountered a very friendly staff. I was there from March 4-10 and enjoyed every minute of it! It's a short walk to the beach and the pool is great too!
Great Place to stay in Key West
My family stayed at the Sheraton Suites February 20-25th 2006 and our stay was very enjoyable. The Hotel was very accommodating to our needs and the staff was very professional. Do not be afraid to speek up if your room is not up to par with your expectations. Even with all the rebuilding going on at the Hotel from Hurricane Wilma damage everything was nearly perfect. The room was clean, well insolated from noise and newly renovated with plenty or room for our 18 year old son and 15 year old daughter. I would definitely recommend the rooms with the small deck/patio.
It is a pet friendly hotel which is ok with me. The pets that were at the hotel were not a problem at all.
The beach across the street was very beautiful and well maintained with plenty of activities like sailing, volleyball, snorkeling, parasailing, kyaking or just plane laying around in the sun with a good book. For families with teenagers who like the beach and the ability to get away from the downtown activities, the Sheraton Suites is the place to be.
The hotel concierge did such a great job planning our extra activities and was a joy to deal with. The downtown shuttle service was very convienent running every 30 minutes. The free airport transfer was very convienent as well.
Thr trip to the Dry Tortoga National Park is a must to do. Also, the sunsets are a must to see and a trip to the Downtown area late at night is very entertaining. The choices for restarants and bars is unbealavable making it suitable for everyones tastes.I would recomend renting scooters for a day to explore the area.
I would gladly recomend Sheraton Suites Key West as the place to stay in Key West.
Beware of Hurricane Repairs
Yes, be very wary of the hurricane repairs. I understand they need to make repairs, but they do not need to put people in those rooms effected.
We were awoken at 8AM to SERIOUS pounding on the walls, power saws, so on and so forth. The room was vibrating. I could somewhat if it was in units in a different part of the resort, but this was LITERALLY right outside the wall. Even after we were awake it was still nerve wracking. Definitely not the peaceful, relaxing feel you want from the Keys.
Other problems included:
1) Room we reserved wasn't available.
2) Ice makers did not work
3) Last shuttle back to hotel was full and driver
made no attempt to come back and get them.
They had to pay for cabfare.
I got my money back for my stay here so I will give Sheraton credit for that. There was no arguement on their part.
Stayed here last year and enjoyed things, so willing to give them another chance.
This hotel has the makings of a 4 star hotel
This could be a 4 star hotel. I just seemed like a remodeled Holiday Inn. The prices are the only thing 4 star. It cost $33 for breakfast and we only had toast and orange juice. It's also a 1.5 mile drive to all the action downtown. If your looking for Ocean and not alot of people this is the place for you. If your looking for a fun time with a party atmosphere go downtown. I will mention that the beds at the Sheraton are out of this world. You will not find a better matress, sheets and pillows in a hotel. Great job.
Great stay at the Sheraton
I just returned from my stay and I can say I had a really great stay. I loved the large suites with the amezing beds. The staff was really freindly at check in and gave us a great room. The pool area is very nice and relaxing.
I though the Sheraton was one of the best hotels I've ever stayed at.
They had a great pool and a great garden. I really enjoyed the bus that would take you downtown and come back and pick you up for free which otherwise would have cost you a bundle in a taxi. The rooms were spectacularly decorated and the beds super comfy. It also had beachfront access. I recommend everyone stay at Sheraton Suites.
TripAdvisor Reviews Sheraton Suites Key West
Travel Blogs from Key West
... which apparently is done every single night. We sat down and watched the sun slowly drop. But only once the sun was fully behind the island and almost below the horizon all of these colours showed throughout the sky. It definitely was a beautiful sight to see. When we went back to the campsite our tour leader had bought some key lime pies for us to try. Unfortunately it was no where near as good as the one I tried in Brooklyn but it was still ok. early night to bed for ...
... Lime Pie that Pat brought. It was all good food and good times together. The sad thing is I didn't take pictures :( but one of the ladies did and she will email to me so pictures of that night will follow! We did not make it until midnight...no we are just not old and can't stay up; we had a booked a cruise with snorkeling for the next morning so we all had to get up very early to get downtown before 9am. I know, I know that is ...
... the most trying part of my day while we lounged at the Waldorf – the edges of my towel came undone from my chair causing a crumpling of fabric at the small of my back.
Back at home and a few hours later, the Hurtados arrived ready for some R&R in the Keys. We all hung out by the pool and played some dominos before heading to Blue Heaven for dinner. The food and the setting at this place were unreal, and not even counting the company, this was by ...
... it did!) and put the old sail underneath the tent to stop the damp coming through the bottom. It was an ok set up except for the fact that every time I turned over in bed that night, the old sail underneath which was all crunchy from sitting in the sun for so long would crackle and flap, distributing little pieces of itself everywhere. It was a squishy, dirty way to start off our road trip, but we figured things would have to look up from now ...
... it took a bit of getting used to for me but I got us there safely. Driving down was great because we were crossing bridges over clear turquoise water and passing loads of beautiful beaches and the weather was lovely (if a little clouded over). We stopped a couple of times on the way down for some food and to have a look round a huge Wal-Mart and so David could invest in a new camera and start taking his own photos instead of using mine all the time so ...