Sheraton Heathrow Hotel

Address: Heathrow Airport Colnbrook By Pass, West Drayton, Middlesex, England, UB7 0HJ, United Kingdom | 3 star hotel
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This 3 star hotel, located on Heathrow Airport Colnbrook By Pass, West Drayton, is near Runnymeade, Windsor Farm Shop, Whiteleys, and Southall.
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          TravelPod Member ReviewsSheraton Heathrow Hotel West Drayton

          Reviewed by rua4102

          great staff

          Reviewed Oct 21, 2012
          by (1 review) Evansville , United States Flag of United States

          great location , and great stafff easy acess to attractions .. of all kinds.. bus , and tube...

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by captain-slog

          Ouch the drink prices!!

          Reviewed Mar 24, 2012
          by (5 reviews) Somewhere in Dorset , United Kingdom Flag of United Kingdom

          Lovely hotel which was my Mystery Hotel and pretty cheap. They obviously make up for the cheap rooms by selling eye-wateringly expensive drinks in the bar.
          Very pleasant, polite staff and clean rooms

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by cphenly

          Nice Hotel, Bad Service

          Reviewed Aug 14, 2011
          by (51 reviews) , United States Flag of United States

          Air conditioning not working; engineer promised, but did not come in eight hours. Had to ask for another room. Asked for wake-up call, did not get one. Misleading about shuttle service to and from airport--taxi EXTREMELY expensive and shuttle does not run often (and then late). Try somewhere else.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by stonz22

          very happy with our stay at Sheraton

          Reviewed May 29, 2002
          by (15 reviews) Lakefield, Ontario Canada , Canada Flag of Canada

          well managed well kept well maintained, clean , reasonable and yet some classy moments available. Staff was helpful and attentive. Dinner was delicious ..... book with out fear.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Sheraton Heathrow Hotel West Drayton

          Pleasant stay


          We enjoyed our stay at the Sheraton. Our room was clean and comfortable, and the staff (especially the concierge) was friendly and helpful. The only drawback was that the location is far away from everything. You had to take the "Hotel Hoppa" back to the airport to get on the subway to go anywhere. Next time we will probably stay closer to the heart of the city. Or at least near a subway station! If you stay here, pay the extra 4 to 5 pounds for the "executive suite". We got one the last night we were there and it was definitely worth the extra money. Nicer linens, feather bed on the matress and a down comforter.

          Great experience


          Stayed at the hotel on 2 seperate occasions (one business and one leisure) recently prior to catching early flights from Heathrow. I found the hotel to be perfectly acceptable on both occasions.

          The room was large and impeccably furnished and sported a spacious marble bathroom with an unusually large range of toiletries! Bathrobes were provided in addition to a well-stocked minibar and free tea/coffee making facilities. (Nice hot chocolate provided!)

          On both occasions I ordered room service which was delivered on time and piping hot, and the portions are very generous indeed. The menu is limited, but no more so (and no more expensive) than other hotels of this calibre. (There is a McDonalds right outside if you prefer that sort of thing).

          The staff were courteous and helpful, particularly during check-in, where they took personal interest in me, even chatting about my travel plans to see if they could offer any advice! Unusual, but a welcome change to the normal bland, impersonal efficiency of some hotels.

          To be fair, I've not stayed at many Heathrow hotels for purposes of comparison, but nontheless would recommend this one as a safe choice.

          Nice travel hotel


          I had to laugh at the petty reviews. For a hotel right next to the Airport it did a fine job. The hotel staff were friendly and helpful. We had three Pacific Rim groups staying with us and no problems. If your hungry it's late or you want cheap. Walk across the street to the McDonalds at the Petrol station. The rooms are very spacious for the UK with internet access and Heathrows flight schedule. The only down side are the other patrons slamming doors at all hours rushing to there flights. The price was good for London (65 pounds with tax and breakfast). I could have got it for ten less if I booked it online. My shoe box Thistle Queens Park I stayed at on another visit wanted 200. The Hoppa system sucks but what can you do? Walk??? It's not the Sheraton's fault.

          Reasonable enough for an airport hotel


          A standard enough airport hotel, with a regular shuttle bus (three pounds each way) to Heathrow terminals 1, 2 and 3. A little away from the main strip of airport hotels, which helps, but still within a few minutes of the terminals.The Executive Rooms are very nicely decorated ? recently refurbished, and very comfortable. The concierge is particularly helpful. Food is bland and expensive.Would be hugely expensive at the rack rates - look out for internet discounts. Car parking is charged extra.One irritating factor ? the hotel originally had a swimming pool; they've now built over this and turned it into meeting rooms. How's that for service improvement?!

          Friendly Staff


          We just returned from a stay at this hotel. The hotel staff was very helpful and promptly answered all of our questions about the area. We were a little concerned when we found out how close it was to the airport, but the room and surrounding area was very quiet. Our room was clean and neat. Our only complaint was the parking charge. We paid 49 pounds to park for one week. The housekeeping services were more than adequate.

          Great hotel for traffic wardens


          OK I know it s an airport hotel, and I know most people are just passing through on business or vacation  but jeez where were the smiles and service. I can only liken staying here to an overnight stay in your office. The actual room was fine, if a little jaded. The problem was in the public areas. I arrived at about 9pm, and found the staff couldn t work the desk and spoke only basic English, the café was shut, the bar was crowded with business men and smoky. I can take all this, but with the notable exception of a trainee barmaid called Catherine (I think - God bless her she got me a sandwich - even though it was nearly $10!!)  no one smiled. Not the staff nor the guests  a traffic wardens paradise.

          Very uncomfortable


          we stayed at the heathrow sheraton on 11/02/04 the night before we flew to new york,although the room was clean and tidy the bed was awfull, it had a big dip in the middle,the pillows were like concrete and didnt smell to healthy either.

          Poor Room, Poor Food, Poor Hotel


          This is the worst UK airport hotel I have ever stayed in. The reception staff could not even answer a simple query about our eligibility to gain air miles points from our stay. The room was unclean - we found a plastic bottle in the wardrobe and the bathroom towels were literally black with dirt. However, they were replaced with acceptable ones when we complained. The standard of food was extremely poor. The mushrooms at breakfast were cold and tough, and the fried eggs were just left standing in a pool of oil. One compensation was the view over the Heathrow runway from the breakfast room.

          Overcharging at the Sheraton Heathrow


          What incensed us was a 21 Pound Sterling charge for two pieces of toast and two cups of inferior coffee, a "continental" breakfast. Added to the 5.90 Pound Sterling charge for two cups of (again) inferior coffee in the lounge, we felt we were well and truly being gouged.The room was adequate, although the plumbing (taps and shower head) was nearly falling out of the wall. A good cleaning of the room would not have been amiss.In sum, because of the blatant overcharging on food, I will deliberately boycott all Sheraton Hotels in the future. I will also urge all friends to boycott the hotels also.

          Stay at the Heathrow Edwardian


          The first impression is the worst - Heathrow airport hotels no longer run their own shuttle buses. You have to get on something called the "Hotel Hoppa", which are dingy public transport type buses. To add insult to injury they make several stops and you have to pay three pounds per trip.

          The hotel itself was a depressing 70's style concrete bunker, superficially renovated.

          The room itself was reasonably large and comfortable. The temperature control didn't work. The shower's water output was more than miserly.

          The room itself could have used a thorough cleaning.

          Room service was quite quick, the food was OK but way too expensive - 12 pounds for microwave lasagne!

          The Heathrow Edwardian is a much better place to stay.

          TripAdvisor Reviews Sheraton Heathrow Hotel West Drayton

          3.00 of 5 stars Good

          Travel Blogs from West Drayton

          Our fabulous Euro Tour comes to an end !

          A travel blog entry by bransi on Aug 15, 2015

          10 photos

          Train from Wigan to London , which I missed and had to catch the next one out. Quite nerve racking. Simon and I have had difficulty communicating this trip on boarding trains !  Spent the next three nights at Sheraton near Heathrow . Visits with expectant mom and dad . Fingers crossed,  Hoping to see our grandchild before we leave for …

          Down by the riverside

          A travel blog entry by peyton


          ... instead, past the new Globe and into the warrens of Southwark and on to the Tower Bridge. †That leg of the day's walk took me past so e personal history, too. I stopped in at The Anchor, where Pepys watched London burn and Dr. Johnson worked on his dictionary. It was also where I took a girl I had a crush on when I was 17 and doing a year of school in Richmond. Actually, everyone at the school had a crush on her, male and female. A product of Miss ...

          Traveler Photos Sheraton Heathrow Hotel West Drayton

          Harmondsworth, United Kingdom
          :) :)
          Harmondsworth, United Kingdom