Sheraton Hanoi

K5 Nghi Tam, 11 Xuan Dieu Rd, Tay Ho District, Hanoi, Vietnam | Hotel
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

Travel Blogs from Hanoi

Hanoi Viet Nam

A travel blog entry by jimandbettina on Jan 31, 2014

3 comments, 17 photos

With the Chinese New Year approaching, it was time, again, to take advantage of Jim not having to go into the office and for the two of us to explore Asia some more and learn about new people and places. After a little research, we chose to visit Viet Nam lured by the beautiful images of Halong Bay and the lush beaches in Nha Trang. Our plan was to …

I really did eat the rat!

A travel blog entry by tiggerbird on Jul 13, 2006

1 comment, 5 photos

When we arrived in Saigon on tuesday (I had to check with reception what day it is today to work out what day it was 2 days ago - no clues here!) we endeavoured another cyclo tour. However instead of bikes with carts attached to the back of the bike these were carts on the front and a lot more scary when you're travelling head on into the busy city …

Hanoi

A travel blog entry by jessredfern22 on Mar 03, 2014

... like the train to hogwarts except the compartments had beds instead of chairs. I was convinced that dementors were going to come and kill us in the night so Luke shouted down the corridor 'Will you calm down Hermine!' We managed to change our rooms about so we all had the same cabin to which a very camp Irish guy came in and joined us for the start of the night and just cracked us all up with Asia stories, we just bounced off each other so we all laughed ...

This place is nuts!!!

A travel blog entry by kaffo on Feb 01, 2014

11 photos

... also thrown in the mix - you just tend to cross the street when you see a gap that's wider than your thumb and hope for the best. It's amazing how quick you get used to it, within no time I was crossing those Hanoi streets like a pro, obviously nearly got killed a few times but all part of the fun!

Hanoi - bustling, busy city, more locals than backpackers (seems to be a first!) ...

Hanoi days

A travel blog entry by hebarano on Jan 05, 2014

1 comment, 14 photos

... remained and has become a great propaganda tool for the Vietnamese who use it to demonstrate how inhumane the French were and how decently they themselves treated American POWs when they were detained there during the conflict with the US later in the same century. An interesting insight into the perspective on these conflicts from the viewpoint of the North Vietnamese. The huge complex devoted to the memory and glory of General Ho Chi Minh gave further insight ...

Location

This hotel, located on K5 Nghi Tam, 11 Xuan Dieu Rd, Tay Ho District, Hanoi, is near Ho Chi Minh Mausoleum, Japanese Covered Bridge, West Lake, and Red Bridge Restaurant and Cooking School.
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Historical Traveler Reviews Sheraton Hanoi

Canada

from

We recommanded this beautifull hotel the room was fantastic big and beautifull, the bathroom was very modern and very clean. The staff very nice, the pool and garden fantastic afetr all day visiting the town . If i go back to Hanoi I will stay there again even if it is out of town beacuse it is so quiet compare with the city.

Nice hotel and staff

from

The Hanoi Sheraton is a great hotel that is located a few kilometers from the city center on scenic West Lake. I found the hotel's location a benefit in that it was very quiet and away from the noise and hustle of the city center.

The rooms are large, clean, and much nicer than any I have seen at a Sheraton in SE Asia. Also, the restaurants, bar and service are all top notch.

But be warned, you will need a taxi to go anywhere. Otherwise, I thoroughly enjoyed my stay at this hotel, and would definitely stay at it again.

Inconsistent

from

The second time my wife and I have stayed at this hotel and we felt it was not as good as the first visit last year.

Due apparently to an APEC summit we had to pay 50% more than last time for a "higher" catergory room which was exactly identical to the room we had the previous time apart from being on a higher floor.

We are not quite sure what happened to Sheraton's "sweet sleeper" bed but sleeping sweetly was certainly something we didn't achieve in one of the most uncomfortable hotel beds I've slept in a very long time.

Service veered between excellent to non-existant. Some days the room was not cleaned till late afternoon. We honestly don't care if the hotel provides turndown service or not - but doing so one night and not the next seems just designed to annoy. And we were billed $35 for items from the minibar which we hadn't had and were still in the room.

To be fair the front desk staff were very helpful as were the doormen.

Overall inconsistent - really should have been better for the price.

Need a taxi to get around, but great hotel

from

The rooms were great and the service excellent. The hotel has a decent concierge that helped us out with day trips and flights. You could definitely find cheaper day trips if you went into the Old Quarter, but it was very convenient and the trips were nice. There's really not much to do by the hotel so you have to take a taxi into the center, but there are always taxis at the hotel.

Great hotel if location in Old Quarter is not key factor

from

Great hotel near scenic West Lake. Beautiful, large and clean rooms that are more upscale than most Sheratons (in fact, this is the best Sheraton I've stayed at), friendly helpful service, nice gym and pool (although not heated pool), good value buffets at the main restaurant downstairs.

Only drawback is the hotel location - but location is either a benefit or drawback depending on what you're looking for, I preferred staying away from the hustle and bustle of the Old Quarter but you do have to be willing to take cabs back and forth (only 10-15 minutes away from most tourist attractions and equivalent to US $3-$5 rides depending on how much you tip).

Great, Though Non Central, Hotel to Escape the Hustle and Bustle of Hanoi

from

Having stayed at way too many Sheratons around the world, this rates by far as one of the better.

This sparkling, new hotel is very well proportioned with a warm and vibrant atmopshere. It is located on a beautiful lake and a few kilometers from the main tourist destination of the Old Quarter or Ho Chi Minh's tomb.

The hotel is very relaxing with a large pool area along with a great gym. Food is very good and the service excellent. We stayed on the club floors, which for a relatively small incremental charge includes a great breakfast and a three hour happy hour with canapes. Well recommended.

Rooms were very clean, modern and comfortable with great views of the lake and the city.

The only downside of the hotel is the location. Unlike the Hilton Hanoi Opera or the Sofitel Metropole which are located in the Old Quarter, the Sheraton requires a 15 minute journey via the free thrice daily shuttle or a USD$4 cab.

However, if you are looking for serenity in the chaotic city of Hanoi this is a great hotel to relax in.

Nice Hotel but location could be better

from

The hotel itself is very nice. Rooms are great, very good gym and a decent pool. However, it is near West Lake and most of the food and entertainment is in the Old Quarter. It is easy to get a taxi into town, but you might find it more convenient to stay at a hotel closer to the Old Quarter.

Hot and stuffy

from

The hotel had major air con problems when i was there. Had to have engineers in my room at 3:00 am. Improved but not icey cold. Buffet lunch ok for expats but nothing special on an international level. Some minor service probs like room bar manager knocking on my door at 9:00 am on a sunday and being left standing at the breakfast station for over 5 mins waiting for the chef to come, eventhough I has been spotted several times by wait staff. Overall, not impressed at all.

Very Happy

from

The hotel was fantastic, I loved the location on the lake and away from the traffic noise. The business centre is one of the best equiped I have seen. The view from the rooms are amazing Thanks

Bring a written confirmation or don't go

from

Very nice hotel but we were plagued by lost reservations on 3 separate occasions..finally gave up. They PROMISE that they have you in the computer when you call to confirm....but when you get there, your room miraculously dissappears. It may miraculously re-appear if you wait and complain long enough.....but hope you're not tired! Go to the Daewoo Hotel instead...it actually has nicer accomodations, is less expensive and is more reliable.

TripAdvisor Reviews Sheraton Hanoi

4.00 of 5 stars Excellent