Sheraton Gunter Hotel San Antonio
How has this hotel rated in the past?
- Room service
- Swimming pool
- Fitness/Health center
- Wheelchair accessibility
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Historical Traveler Reviews Sheraton Gunter Hotel San Antonio
I thoroughly enjoyed my stay at the Gunter. I was pleased to find out that I did not recieve a "closet" for a room as I have read that some people have. I can't imagine how that would be. I recommend becoming a Starwood Preferred Guest, it's free. Just visit the Sheraton home page. Anyway, my room was comfortable and I really liked the sweet sleeper bed. The King was HUGE! The front desk person was very friendly and the valet drivers were very fast and efficient. It's worth the extra $14 especially if you leave and return to the hotel often like I did. I would recommend this hotel to anyone I know, and I'll be back again.
Nice hotel - small rooms
We stayed at the Gunter on an anniversary getaway. The hotel was very nicely decorated and valet parking was very convenient (although a bit expensive - $14). I requested a larger room as I had heard through these reviews that some of their rooms are small. Surprise - all they had available was a room the size of my bathroom at home. I was told to call the front desk the next day to request to be moved to a larger room - which I did. However there were still none available. I called the front desk every morning and evening requesting a larger room for 3 days of our stay and was told the same thing each time - none available. Everything else about the Gunter was great - it is very convenient to the Riverwalk and alot of the action. The theatre is directly across the street. The alamo is a few blocks away. When we return to San Antonio next year we will probably look for a different hotel though. We don't want to get stuck in a closet again.
Older Hotel, But In Really Good Shape
Stayed here in mid-February, 2004 while in San Antonio for a conference. The hotel was in very good shape, the rooms were nice. I was upgraded to the Corporate level because I was a Starwood Preferred member, even though it was the first time I had used it. It is really close to the Hard Rock cafe and 2 blocks from the Alamo, so it is centrally located to all the action in downtown San Antonio.
Loved new sweet sleeper!!!
I stayed at this hotel in January of this year. It was great! Central to everything that is SAN ANTONIO, ALAMO, RiVERWALK, Hardrock, you name it!!!! All within walking distance of about 1-2 blocks. We have three children,and there is a children's museum right across the street. Service was great, Valet couldn't be quicker, and the staff was very friendly. I'm a starwood owner, so we travel often and stay at all their hotels W, Westin, Sheraton etc.... I felt like I was at a Westin or a W when I was at the Gunther, because these hotels are designed to be a notch above, could not see the difference, (other than price), not even bedding. Normally, at the Westin you have Heavenly bedding, well now Sheraton offers the Sweet Sleeper, makes it tough to get up, because it is so wonderfully comfortable. Awesome stay, highly reccommend well worth the cost, very affordable.....
Gunther begs for TLC
We just returned form a wonderful trip to San Antonio.Stayed at the Westin for 3 nights and had to move to the Sheraton for our last night due to availablility.(Too bad)The Sheraton is a wonderful old hotel.The lobby is beautiful and has really nice furniture.The lounge is really cool too.Dark and cozy and beautifully decorated.There is just one problem with this property.It is in desperate need of some real TLC!The manager needs to get on his(her) staff and put a dust rag and a mop in their hands.This hotel could be absolutley beautiful with a good cleaning.The crystal chandalers in the lobby would be a good place to start.They look like they havent been cleaned in 20 years!Our room had dust bunnies (not just dust) on the bed side table so thick it would choke a horse!I would recommed this hotel,but agian, the staff needs to heed this saying "If you have time to lean-you have time to clean"!
A closet for a room
I've been there in december for a medical symposium...First they give me a room so small that I've thought going in that it was the corridor before the room like in a suite...Being tired by the 15h travel, I decide to stay and to sleep, reserving the day after to try to change..In fact, room was small, near the elevator, whichring at all stops at the floor... and just in front ofthe aeration "machine" on the terrace...So I go to change and they tell me there was no other room...Try to sleep again, but no possible and more, suddenedly, someone try to enter and enter...They give this room twice....So in a moment of lucidity, I remember that inour group 2 was missing and returning to the front desk, listening for the same respons(no other room)I tell us that I doubt because some of our group was missing and so they "discover" also that...Finally they give me a superior room but despite that, always the aeration's noise...It was perhaps a good hotel , it's now necesary torenove this aeration system because it's notpossible to sleep well...
Thought it was great until...
Everything was great when we stayed there - the toilet problem seemed to have been fixed and the staff was extremely curteous and helpful .
Clean rooms and nice appearance. I was prepared to give this hotel and outstanding review -- Then we got our credit card bill which showed a charge for $80 extra- when i called they accused us of stealing 2 sheraton pillows!!!!! We of course, did not take their pillows and were stunned at the accusation!!! Nothing like this has ever happened to us before and we stay in many hotels as we travel often. Just plain shocking.
The hotel is older, but has been renovated and offers a great alternative to those stuffy chains. It's located a couple of blocks from the Riverwalk, but about 5-6 blocks from the Alamo. Parking is pricey --- about $20 a day --- so I'd recommend taking taxis instead of renting a car and letting it sit in the garage. The pool is small, but adequate and the weight room has enough to keep you busy on a short stay. I'd stay there again, yeah.
Overpriced, under Serviced !
Upon arrival we were greeted great, had a bell boy bring up our bags to the executive floor. We found a rather large stain on the center of the bed. We called and complained to somewhat no avvail. Housekeeping finally came up and just changed the comforter. Housekeeping was real appologetic, but the front desk was not. Two thumbs down on this service.....
The Sheraton Gunter was overall very nice. The lobby is beautiful and is adorned with antique phone equipment, something you don't see everyday. I got a great internet rate and thought I would be put in a substandard room. However, my room was probably among the best-- spacious and quiet as well. It is a quick walk to Riverwalk and Alamo from the Houston St. entrance. Also, there is a trolley stop right outside the door to get to Market Square, etc.. I did not use or check on the pool, nor did I dine at the restaurant, so I will not comment. Food service for breakfast was just fine. There is a handy bakery/Seattle's Best Coffee attached next door. The bell staff was very helpful with arranging my transportation. No complaints.
TripAdvisor Reviews Sheraton Gunter Hotel San Antonio
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