Sheraton Grand Hotel & Spa

1 Festival Square, Edinburgh, Scotland, EH3 9SR, United Kingdom | 4 star hotel
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Travel Blogs from Edinburgh

The Royal Mile

A travel blog entry by lil.wombat on Jul 24, 2014

5 photos

... tour covers both the areas used today (dining room, drawing rooms, etc) and the historic apartments such as Mary, Queen of Scots, bedchamber and adjoining rooms. There was currently a display being held of gifts given to the Queen from around the Commonwealth and memorabilia from some of the Commonwealth Games. The tour then continued to ruins of the Abbey and then out to part of the gardens. I stopped to eat my lunch at the garden outside Parliament and opposite the Palace. ...

Another day off

A travel blog entry by terry-christina on May 28, 2014

1 comment

Our flat is so nice, looking straight into Holyrood Park. The perfect place to relax on a wet day. I'll take some photos when it stops raining.

There was no internet when we arrived, so the owner of the flat called in yesterday with a bottle ...

A day about town

A travel blog entry by michelesh on Sep 29, 2013

10 photos

... of Mary Queen of Scots, and her son James VI of Scotland, James I of England.

Then we visited Holyrood Palace, the residence of the Queen when she has business in Scotland. Again, because it is an active residence, we were not allowed to take pictures inside, and we could only view 18 of the 272 rooms. It also is really well maintained, and tells the story of Mary Queen of Scots and her second husband. The end of the ...

I Don't Feel Like Dancing....

A travel blog entry by faith.over.fear on Jun 17, 2013

1 comment, 18 photos

... me miss them even more. Thankfully I have that song on my ipod so I got to listen to them for a bit. After church Amy tried to break my heart by telling me I was her best friend, and giving me puppy dog eyes while she asked why I had to leave. Tim and Steph, and Alex and Amy are quite seriously the loveliest family in Aberdeenshire, probably in all of the UK. I loved every minute with them, and I really willl miss them. Just may take them up on their offer to ...

Why did I come home??

A travel blog entry by adventurescot on Nov 18, 2012

1 photo

... and eventually I found myself on the main A68 road for Edinburgh. This road was still not perfect as it too was full of mud from farm tractors and so I had to take great care.
The weather was wonderful sunshine all the way but it certainly was not warm and I was freezing much of the way. Finally into Edinburgh I made a detour into my local Honda dealer for two reasons, some bike cleaner and more importantly a hot cup of coffee!!
After a chat there I was off through ...

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Location

This 4 star hotel, located in the Tollcross area of Edinburgh, is near National War Museum of Scotland, The Filmhouse, Usher Hall, and Edinburgh Farmers' Market.
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    Historical Traveler Reviews Sheraton Grand Hotel & Spa Edinburgh

    Disappointing

    from

    Stayed at Sheraton in early July - not the standard expected of 5 star hotel and prices. Housekeeping response slow or non-existent, minibar was unstocked due to pending replacement with items available on request but staff reluctant to provide. No acknowledgement or apology for problems raised.

    Rude!

    from

    I tried to book a room at this hotel about a month ago, but the person I spoke to was just plain rude, and when I asked simple questions about the hotel, they got snappy, and wouldn't answer them, just replying with "Don't you know how grand our hotel is?"! In the end we booked somewhere else!

    Ultra Scottish luxury

    from

    We stayed here some time ago. It was one of my first experiences of a five star luxury hotel. I was overwhelmed by the lavish surroundings, the service was great, even though we didn't see that many staff about.

    The spa is out of this world. We experienced the hydro pool on the roof on a day when it was snowing. That was sooo cool! This is a lovely hotel to stay in. It is the north's version of Pennyhill Park.

    Can't wait to return...

    from

    The hotel was as we expected from the pictures on the web site, which is always a pleasant start. The staff were all lovely (especially Ben of the Mandarin Cosmopolitan cocktail!). The restaurants in the hotel were so nice that we didn't bother exploring furhter in the evenings.

    The spa is also well worth a visit.. the hot stones massage was out of this world! Cannot wait to return!

    Best time ever!

    from

    We had the best time ever, the spa was just amazing and treatments were well reccommended! The staff were especially helpful and offered great advise on local attractions and resturants, we had the best mini break!

    Poor poor service.....of a 5 ?? star hotel !!

    from

    Had booked this hotel for a stay over the Valentines weekend through Travelocity, all fine well so we thought .... when we checked in at the hotel were never asked what sort of room we wanted and had assumed we would get a double as thats what we thought we had booked. Anyway our room was on the 6th floor and turned out to be a twin .. big dissapointment.. so headed back to reception whilst partner stayed on 6th floor. Told the hotel was full and we had booked a room for double occupancy which could mean anything.. again big dissapointment as they said they had no other rooms available .... I said I wasnt happy about that and then after long silences suddenly there was another room although it wasnt ready like most of the hotel rooms that day... this was 4pm. Anyway the receptionist then dissappeared into the back office... not telling me what he was doing... standing there for 15mins is not 5 star service as far as I am concerned. Then when I asked the other receptionist said he will be away to sort out room... again I waited then eventually after 25 mins or so the duty manager appeared and informed me they had been on the phone to Travelocity to see what had happened. Told us that they book up rooms and could not guarantee a double room. Anyway eventually after a long argument about the poor reception service we ended up with a double room (which seemed to appear from nowhere !!) - and were told to come back in 40 mins or so when room would be ready... so we did .. got back to our hotel an hour later .. our room was ready (nice large king sized, clean and comfortable room) and the bags already there.. and a nice bottle of champagne along with it... this was a nice gesture... but one that shouldnt have been necessary from poor standards of a 5 star hotel... would stay there again but dont use TRAVELOCITY as they appear to lie on their booking system.....

    A pretty dump! Uncaring and poor service.

    from

    This was one of the worst hotel experiences in my life. While the hotel is attractive, the staff is uncaring and disorganized. This hotel is billed as a 5 star property but the service levels are mor on a days inn level. The spa's focus is style over substance. It goes by the name ONE, but the only one that is cares about is itself. The castle view suite was a disappointment. From the reviews, I expected more lavish accommodations. The food, despite the PR that they have a new Australian chef was just average. The concierge was uninformed about what was going on in the city and did not care to research what we needed. The concierge lounge, breakfast and evening drinks were done on the cheap. I have had better breakfasts at an econolodge in Fredricksburg, TX where the owners really cared about what was being served. Overrated and Overpriced. Do not book this hotel.

    Great Hotel close to Princes Street

    from

    I enjoyed my stay at the Sheraton Grand in Edinburgh. The Staff was very helpful especially the Concierge who recomended some great eateries. I am Starwood member and I used my points for the room. Upon arrival I was given an upgrade to the top floor room witha view of the castle. The One Spa is incredible as well.

    The best city break ever!!!!

    from

    Our decision to go away to Edinburgh for the weekend was one of chance and to Sheraton Grand Hotel & Spa was even more so, but it was one of the best I have made in a long time. With stunning views to be had of the Castle, fantastic staff, great food especially in Santini's..........and then theres the SPA which really is an experience to saviour! The outdoor hydropool, range of different heat rooms and the hot stone massage which I treatd myself to was pure bliss....and by the time I had to go home I was almost picking up the phone to see if my flight could be put back but my partner just managed to get me out on time. A definate must for anybody looking for a relaxing weekend in a top city!!!

    The Third Best Hotel in Edinburgh...well, maybe higher

    from

    The rankings for hotels on this website are far from accurate. The best hotel in Edinburgh is argueably the Tom Ford redesigned Scotsman. Simply stunning, get yourself a publisher's suite. The Balmoral is the pinnacle of old world opulence and service but might be too rigid for some tastes. Thus, I arrive at the third best hotel, the Sheraton. This place barely edges out the Caledonian Hilton for the third spot but does so because of the Spa and the views of Edinburgh Castle.

    Any hotel that has a six-storey spa has a lot going for it and this place is awesome. Top five spas in the UK, top 100 in the world, One Spa in Edinburgh is the number one reason to stay at the sheraton. Their indoor/outdoor hydropool, which soothes the body wih millions of tiny air bubbles, and their thermal suite with has three types of saunas, an aroma theraphy room, heated ceramic beds and a peppermint cold fog shower and their 100+ treatments all make this place a welcome oasis in the San Francisco of the UK.

    Besides the spa, the hotel is stereotypically sheraton. The rooms are all fairly similar unless you feel like shelling out a few more pounds for a suite, which i recommend. Just make sure you get a view of the castle (they have a suite that faces the standard life building...go figure). The Grand rooms all face the castle and are worth the upgrade. They also have a club floor for Starwood Preferred Guests (gold/platinum) and a new executive suite which serves continental breakfast in the morning and drinks and snacks from 5-7.

    The also has a nice piano lounge and the Grill Room has the old chef from the Waldorf. The service in the hotel could be better but the front desk at the spa was a complete joy. Sheratons are infamous for being impersonal and this place is no different so don't expect Lanesborough service but that's not why you came. You came for the spa and the views of the castle at night.

    The spa tips the scale past the Balmoral for me but the Scotsman is definately worth a look....if you're not into the whole 'spa thing.'

    TripAdvisor Reviews Sheraton Grand Hotel & Spa Edinburgh

    4.50 of 5 stars Outstanding