Sheraton Gateway Hotel Toronto Airport

Address: Terminal 3, Toronto International Airport, Toronto, Ontario, L5P 1C4, Canada | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located in the Toronto Pearson International Airport area of Toronto, is near Wild Water Kingdom, McMichael Canadian Art Collection, Panorama, and Royal Woodbine Golf Club.
Map this hotel

Amenities

Photos of Sheraton Gateway Hotel Toronto Airport

    View all photos
         

      Historical Traveler Reviews Sheraton Gateway Hotel Toronto Airport

      Nice hotel with a great view of the airport

      from

      We stayed at the Sheraton Gateway Hotel at Toronto's Pearson Airport for one night. We had a room on the 7th floor with a great view of the runways. Our boys (and we as parents, too) enjoyed watching the planes for hours. The room was completely quiet, which I found very interesting, considering how close by the planes were landing and taking of. The beds were very comfortable and the room was as clean and well-equipped as we had expected. The staff was friendly and professional. The hotel is connected by a walkway to Terminal 3 and its shops and restaurants. In the morning we were at our check-in counter in less than 10 minutes. Overall this is a very nice hotel in a convenient location, highly recommended for travelling with kids for its view of the runways and the short walk from your room to your airline check-in. It is about 30 min from downtown Toronto depending on traffic. It is too far to do sightseeing in the city. We stayed in downtown Toronto for a few days in the beginning and then here for our last night, after returning from a two day trip to Niagara Falls.

      Customer Service?

      from

      Getting information from the staff by phone was like pulling teeth. We just wanted to know where to park the car, how far the carpark was from the hotel, etc. and we couldn't get a straight answer. The front-line phone staff were rude and couldn't care less if you found the airport parking lot!

      As for the stay, the hotel was great - the staff seemed tired and bored.

      A great sleep

      from

      WOW the beds here are amazing,so comfortable. Never slept in such a great bed It was so quiet even with the airport right there. Had booked through hotwire for a place to stay after Canada's wonderland. My little kids like seeing the planes and we explored the airport. Pool and hot tub were nice. The only complaint was that there was no way to lock the bar fridge. The sign said that as soon as you took anything of the shelf, you'd be charged. Not so great when you have an inquisitive 2 year old, but I quickly put the chocholat bar back that he grabbed, called the front desk and wasn't charged Whew!

      A mixed experience

      from

      Nice building, terrible organization. When you arrive, the absence of guidance about where to stand in the check-in line means customers are fighting with each other about who's first, which is an unlovely way to start your stay. If you're five minutes late in the morning for the buffet, forget it. If you email the hotel to complain, you receive neither an acknowledgement nor an apology, and are just ignored. An unpleasant experience.

      Cheesy corporate limbo

      from

      My first impression was of a cheesy corporate limbo that smelled "deodorised" rather than clean. But once I got over my post-flight grumpiness, I began to appreciate this place's virtues. There's a decent pool and health club. The sound insulation seemed pretty good to me, and it's strangely beautiful to overlook a runway if you can't hear it. The lounge on the club floor serves surprisingly good hors d'oeuvres, and the food in the restaurant was well above expectations too.

      This isn't downtown Toronto, but if you have a late or early flight, this is not a bad place at all. My only gripe is that they claim the club floor rooms are larger, but a glance at the outside of the hotel suggests this can't be the case. My room was not small, but I'm not sure it was worth paying more for a club floor room. I seem to remember internet access charges were cheekily high too.

      Great Location

      from

      Stayed here week of 8/23. Very good location. It's nice to get off of your plane and walk right into your hotel! Good restaraunt and bar. They serve breakfast starting at 5:00 am which is great for when you have a very early flight or meeting. The room service will also deliver at 5:00 am as well!

      This is only about a 15 min drive into downtown Toronto so it works out well.

      Will definitely stay here again!

      Great convenience

      from

      Incredibly convenient for an early morning flight. The room was spacious and quiet. In the morning a quick stroll across the way to the airport terminal. One piece of advice... US customs and immigration clear in the Airport (as opposed to when you arrive in the US); hence very long line to get to the plane (e.g. 1 hour.)

      Very convenient - lots of queues though !

      from

      Stayed at this hotel as had early morning flight from T3 so the location was the main selling point though price was OK (thanks to weak CA dollar). Room was spacious and well furnished, comfy bed. Large queues at check in though - think many passengers get put in this hotel when bumped for whatever reason, flight canx etc... No Q when checking out at 4am however !

      Poor Customer Service

      from

      Customer service is poor and not up to the standard I would expect from a Sheraton hotel or any hotel in this price range.

      Convenient but pricey

      from

      This is in a perfect location if you have an early flight; just walk across the driveway and you're in Terminal Three. Free shuttle buses connect to the other terminal buildings within the airport. However, this hotel seems to be more expensive than hotels of comparable quality in downtown Toronto. My room was very quiet even though it faced the airport, and the room was very nice. I noticed that they're building a people-mover station right outside the windows of certain rooms, and that may become a problem for certain customers in the future. My pet peeve: All phone calls, even local and toll-free, cost $2 each -- ridiculous.

      TripAdvisor Reviews Sheraton Gateway Hotel Toronto Airport

      4.00 of 5 stars Excellent
       

      Travel Blogs from Toronto

      The most wonderful time of the year...

      A travel blog entry by emilytoronto on Dec 15, 2014

      1 comment, 9 photos

      Why hello there! It’s been a while...many of you may have
      thought I had surrendered my zealous blogging. Alas for the cynics, no. Rather,
      in true Christmas style, here’s a bumper issue. The last few weeks have consisted
      of revision hysteria, taking caffeine through a drip. Yep, it was finals season!
      Luckily I had the lovely Megan and Hinako to get me through it all, with the
      majority of my income being whittled away in Starbucks and Second ...

      Traffic, Delays, Connections Missed = Long Layover

      A travel blog entry by moorsey88 on Oct 03, 2014

      2 comments, 3 photos

      ... of the wand.


      A pretty uneventful flight to Munich, except for the guy across the aisle from me - who dumped his entire glass of OJ on his seat - oops! Once to Munich my connecting flight was no longer on the departures board (11:05) a.m., so I arranged the next flight to Berlin (2:30 p.m.) Once we landed in Berlin, I will admit I was afraid of another luggage missing scenario - but luckily I ...

      Wicked in Toronto

      A travel blog entry by azcook on Sep 04, 2014

      2 comments, 14 photos

      ... With everything loaded we headed back toward Toronto to spend the afternoon exploring more of the city and visiting some of the projects Ted wanted to see. Most of the projects were along the waterfront so we parked the van at a park and ride facility and took the subway in to the city center. The waterfront in Toronto is a collection of public spaces and parks, boat marinas, ferry terminals and some hotels and commercial buildings. It is quite nice and there are a number of ...

      "I was lost in the middle of..."

      A travel blog entry by sam_i_am on May 22, 2014

      4 comments, 1 photo

      A/N: So, my mom pointed out that I'm starting to drop details about my time in New York, so I'm going to skip ahead a bit so that I can get down the details of my time in Toronto, Niagara Falls, and Buffalo while it's still fresh. I'll get back to New York as soon as I possibly can, but every time I sit down to write, I end up in awesome conversations with awesome people I wouldn't have met if I had my nose stuck in my computer all the time.

      ...

      How I Spent My Winter Vacation, by Monty Hill

      A travel blog entry by marsha_z on Dec 31, 2013

      3 photos

      ... and then she looks at me and starts
      getting dressed. I have to get out of this bed? Really? Lady decides on the Hudson’s Bay coat ‘cause it’s snowing. I am excited a little. Lady is swearing. Can’t get those pesky rings from my harness through the hole. I twist and turn to help her, but strangely, she doesn’t appreciate it. Anyway, we finally go out, and it’s really snowy on ...

      Traveler Photos Sheraton Gateway Hotel Toronto Airport

      Sheraton Gateway Hotel Toronto Airport
      Mississauga, Canada