Sheraton Frankfurt Airport Hotel & Conference Center
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TravelPod Member ReviewsSheraton Frankfurt Airport Hotel & Conference Center
Stay, food, spa.... Simply great to wait for your flight.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Not many fancy facilities. Just does the job for somebody that wants an easy way to spend the night on the way somewhere else
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sheraton Frankfurt Airport Hotel & Conference Center
Didn't live up to reputation
We lived in Germany for three years but never stayed there when travelling with our kids. We finally got to make a trip for just the two of us and decided to indulge. We were disappointed on many fronts. First off, they did not accept payment with the electronic cash (EC) card from our German bank account. You can use these about everywhere else in Germany except this hotel. As far as the room itself, the bathroom was the pits. We had never seen a shower configuration like this after many hotel stays in Europe. You could not get pressure from the main shower head and the hand-held shower held flew out of its bracket when you turned it on. I realized that you could independently operate the two shower heads and that the valve did not select between the two. The wicker basket on the sink top had mildew on it. The sink had several cracks in it and had a chunk broken out of the edge of the sink bowl. There was an apparent closet door ajar when we entered the room. We opened it to learn that it was actually an access door to a maintenance panel. A really nasty smell came out of this space when we opened it. We had dinner at the "German cuisine" restaurant in the hotel. It was good although extremely overpriced. We had drinks, soup, main course, and the dessert buffet for a little over 110 Euros. We lived near Duesseldorf and could find similar fare for half of that price. However, as the other reviewers note, we were paying for convenience. We would definitely recommend somewhere else with a shuttle service to the airport. You could pay for the hotel, breakfast, and shuttle for much less than this place cost. I will end with the bright spot. They had the best breakfast buffet we've seen at a hotel and it was included in the price, unlike other hotels in this category.
Terrific Hotel at Frankfurt Airport
REally fine hotel. Book the Club level.
Good Hotel, Convenient to Airport
This hotel is so convenient to the airport. The room was immaculate, with very comfortable beds. The breakfast was excellent and the staff was very efficient. The front desk staff were a little forgetful. I would definitely stay here again. The only concern - is safety. The elevators are not restricted to guests only. Virtually anyone from the airport, or otherwise, could enter the floors where the rooms are located.
I use this hotel frequently when visiting trade fairs at the massive Frankfurt Messe. A frequent bus takes you from just outside to the halls in 15 minutes for 5 euros.
Despite being right on the airport, and connected by a walkway, the rooms are quiet due to effective triple glazing, so a good night's sleep can be assured. Air conditioning works well.
Hotel is architecturally ugly, and absolutely massive, but runs like a well oiled machine. Recent refurbishments to bedrooms and public areas have improved it immensly, anf if flying in and out of Frankfurt, its convenience can't be beaten.
I have stayed at this hotel a couple of times.
The rooms are good, breakfast is great, the exec lounge is v.nice-there is even a chef at breakfast who cooks eggs to order.
Downsides are that there is not much to do at the airport and there is no swimming pool. The gym is tiny.
The restaurants are good - there is a German Tavern which has a good atmosphere.
It is a good place to stay if you just want a room for a night, if you have more time and want to see some of Frankfurt the Hilton is a better choice.
Hard to find, decent beds, a little loud...
Exactly right -- this hotel is VERY hard to find. We asked 3 different airport employees where this hotel was and got 3 different answers! The signs that are there are wrong!! That is absolutely inexcusable for an upscale (and only airport) hotel.
It is a long walk from the terminal as well.
The rooms are decent, there are nice down comforters on the very small twin beds. The halls were a bit noisy with conversation when we were there.
It's conveniently located, but directions to it would help!
We looked up directions to the hotel before departing. Their website said to follow signs. There aren't any signs. We could see the hotel across the street, but no entryway. After wandering around trying to get directions for 30 minutes, we were a little cranky when we finally found the walkway. The situation, which they are aware of, is pretty unfriendly.
As is the decision to place the new televisions below eye level from most places in the room.
If you like minimalist furnishings, like hard edges and headboards, you may find the room attractive. The bathroom is user friendly.
Nor can we fault the complimentary breakfast, because it was wonderful.
However, dinner is a puzzle. The dishes are beautifully presented, but I had exactly 5 bites of lobster for my entree, and my companion only got 2 pieces of what were supposed to be Scallops. They were not. Chicken has an unmistakeable texture.
Can't beat the location
The hotel is located just over the pedestrian walkway from the hotel which is great if you're just there for an overnight layover like we were. The room was large and modern, although I'll admit I was a bit confused by the 4 knobs in the shower (1 for the spigot, one for temp, 1 each for the 2 shower heads). The staff was very nice- when we had a flood due to the air conditioner at 1am (something I assume is unusual), someone came promptly to take care of it and when I requested fiber fill pillows (they provide feather pillows and feather duvets) they were also prompt. The breakfast was the best we had out of the 8 hotels we stayed in. Pancakes, french toast, eggs cooked to order, many sausages, potato wedges, cereal, yogurt, cold cuts, pastries, chicken wings and baked beans (must be a German thing). Overall a very pleasant stay.
OK Hotel, If....
We have stayed here a number of times between 1992 and 1999 when returning from Frankfurt. Since 1999 we have been staying at the downtown hotels.
The hotel is at the airport and is connected by walkways to the B-terminal and the new long distance train station. It is convenient for early morning flights.
The hotel is often more expensive than the Steigenberger Hof, the InterContinental, and the Sheraton Arabella downtown even when booked on the Sheraton website.
The rooms can be exceedingly stuffy in the fall/winter since the recirculating cooling fluid for the A/C for the rooms is apparently turned off in early November and often isn't turned on again until April unless they have a warm spell in March.
A number of the rooms, especially in the "New Wing" have windows which can be partially opened. You can request one when making your reservation or when checking in. Sometimes only a smoking room was available with an openable window so we always carried smoke odor killing airspray with us.
The hotel does have an advantage for early morning arrivals since they have rooms available if reserved in advance.
The rooms were large and had either two singles or a double with a small refrigerator, large bath, and satellite/cable TV.
The proximity to the airport is only a slight advantage since it is only a 10-15 minute ride on the S-8 S-bahn line or DB main line trains from downtown and the hotels there. The dining choices at the airport are limited and also much more expensive.
Price for convenience
There is only one hotel on airport property in Frankfurt, and this is it. Rates are justified by convenience. Be certain to ask for a newly renovated room. They are standard renovated Sheraton. Very nice. Breakfast is quick and good. The hotel knows how to get travelers in and out. It's nice to wake up at a reasonable hour for an international flight and still have time to eat breakfast. Pricey overall, for an airport hotel, but we Americans are spoiled.
TripAdvisor Reviews Sheraton Frankfurt Airport Hotel & Conference Center
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