Sheraton Edison Hotel Raritan Center
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Historical Traveler Reviews Sheraton Edison Hotel Raritan Center
Nice Bed, Bad Food, Everything Else Average
I have stayed several times at the Sheraton Edison hotel, most recently on August 7, 2005. While the hotel is easy enough to get to off of the New Jersey Turnpike and Garden State Parkway, you wouldn't want to stay here if you want to be near NYC or the Newark Airport. It is very convenient, though, if you have need to be close to some of the nearby distribution centers, which is my reason for being in the area. Check-in was efficient. As a Starwood Gold member I was upgraded to the Club floor, but since it was a weekend, the lounge was closed. As compensation I was offered a voucher for a free breakfast buffet. Skip the buffet unless crunchy waffles, powdered eggs and greasy bacon appeal to you. Instead, I highly recommend breakfast or lunch at Harold's New York Style Deli in the nearby Holiday Inn (but bring your appetite for the huge portions). The sweet sleeper bed was comfortable and everything seemed to be clean, but otherwise the room was thoroughly standard. Some have complained about the lack of climate control, but I was able to adjust the A/C to my liking. Overall, I rate the hotel as average--OK for a stay if you get a good rate, but don't seek it out.
When I booked through Priceline I was surprised and pleased to find out that we would be staying at the Sheraton Edison Hotel Raritan. I figured we booked a great deal ($59) on a room in a respectable hotel. This excitement changed to disappointment upon checking into the hotel.
The gentleman at the front desk was curt and rude. The room we were given was not good. (I was told it was the only room available. Right.) If I had not pre-paid though Priceline, I would have left IMMEDIATELY. The room was in a back corner. There was no climate control and the room was quite warm. The linens reeked of smoke. The internet service did not work. The clock was set on the wrong time. The light by the bed didn't not work.
The only positive experience was the maintenance man who came to the room to try to fix the broken internet portal. He was very personable and friendly unlike the front desk staff. We changed rooms the second day b/c of the internet failure. We were charged $6 for 2 bottles of water that were never in the room in the first place. I' chose to pay the $6 rather than deal with anyone in that hotel ever again.
Comfortable bed, everything else mediocre
The sweet sleeper bed was, indeed, wonderful. It was as comfortable as my Select Comfort at home. Although the room appeared clean, it had a distinctly scruffy appearance. The door had been kicked-in, and badly repaired, and the bathroom door either would not close, or, once closed, was nearly impossible to open. The A/C control knob had been ripped (chewed?) off, and the only way to adjust the air flow direction was to manually manipulate each individual slat, half of which could not be moved. The room size was adequately large.
Just returned from a one night stay at the Sheraton Edison. I am a Starwood gold member and was placed on the Club Level floor; however, since it was a weekend the club itself was closed.
As other posters have noted the rooms are the remodeled Sheraton standard with Sweet Sleeper beds. The bathrooms are your average hotel bathrooms. Everything was clean and well maintained.
I found the staff to be fairly friendly and responsive. My biggest complaint is the medicore soundproofing between guest rooms. At 12:45 am we could hear the radio/TV from the room next door, I called down to the front desk to ask them to contact that room and I heard the phone ring when guest services called them! (Although we did not hear speaking voices from room to room.) Additionally, although we were almost at the end of the hallway (away from the elevators) we could hear the whirring of the motors/cables as they operated, I just found it distracting and periodically woke up becausee of the sound.
When the club level is closed they offer SPG guests coupons for their buffet breakfast: in theory it should be lovely; scrambled eggs, sausage, bacon, bagels, bread, fruit, muffins, etc. But in practice it was pretty awful: powdered eggs, stale baked goods, greasy chaffing dish meats. I've been to many other Sheratons and Westins that do it much better. I feel sorry for any guests that paid for the buffet. We did not request any made to order food so I don't know if that would have been an improvement.
Overall, not a bad stay. I prefer the Sheraton Woodbridge Center hotel but, if I had to I would stay here again.
The hotel looked nice. Parking lot is huge. The room is bigger than most hotel rooms in NY, though it's kinda far from the city and train station - you may wanna rent a car. The room was tastefully decorated. The best part, the bed... soft and very comfortable. The pool, whirlpool, sauna, fitness room are on the same floor. Only one of the three elevators lead to that floor and you can take it straight from your floor giving you a little more privacy. There aren't much to do in the area but two big malls are just a few-min drive away. It's one of my favorite places to relax.
This hotel was a mixed bag. On the positive side, the outstanding Sheraton Sweet Sleeper beds, recently remodeled and well equipped guest rooms, spacious desks with reliable high-speed Internet access, and a well-done Club Level lounge. On the negative side, the business center is poorly equipped and extremely expensive, the room service menu is poor, and the on-site restaurant is very mediocre. I also found the staff to be less than accommodating, but this could just as easily be attributed to northeasterners not having the same standards for helpfulness and hospitality as the rest of the country. For the northeast, the staff might have been all right.
By the way, get a map of the entire area before you visit. This section of NJ is plagued by one of the most confusing, poorly marked roadway systems I have ever encountered.
Best hotel in the area!
Stayed here over Christmas to visit family and the hotel was just great! Usually holiday travel means dealing with limited services and staff that doesn't want to be there, but that was NOT at all the case here. This hotel was clean, the desk staff was warm and caring and the beds are the most comfortable beds ever. I could have stayed at lower priced hotels in the area, but this was WELL worth the price. Much more reasonable than hotels in the Iselin/Woodbridge area too!
Looks nice but needs great improvement
From the moment we checked in, there were problems. Our tv didn't work in the room. I called down twice and stopped at the desk - it was never fixed or looked at. The phone service in the rooms were also not working and were not fixed by the time we checked out. To their credit, they had someone in the hallway in the morning if you wanted to order room service for food. We chose to eat at the restaurant which was not worth metioning. We stayed at tis hotel as we had an afternoon party to go to there - the party was great - everything else wasn't. That evening we met friends for drinks and snacks in the lounge. The service was poor as well as the selection of drinks and snacks available - we got a dish or two of pretzels. We did get 50% off our room rate for the night but would have rather had a room with tv, a phone, and a better choice of dining!!! place for dining!!
Not a good pick for NYC weekend getaway...
A nice Hotel and Restaurant, but... Not conveniently located near train to NYC- (NJ Transit NE Corridor Metuchen or Metropark stop). Don't make the mistake of staying here for NYC weekend, as we did. Spent way too much time and $ on trains & taxis and not enough time in city. Weekend train schedule is reduced to once an hour and takes an hour to get into city. Hotel shuttle was often not available for pick-up/ drop-offs at train station. In the end, you're not saving any $ by staying out in the burbs.
A Wonderful Hotel!
This hotel was absolutely wonderful. I was here on a business trip, and I have no idea what the rate was, but the hotel itself was excellent. The bed was the most comfortable bed I have ever slept in, and the room itself was clean and roomy. I loved the little robe hanging up in the closet for guests to use, and the indoor pool also. This hotel was close enough to a train station into the city, but only if you have a car or rental car with you. So if you are in the area and want a wonderful place to stay in, but don't want to spend Manahattan prices, stay here. The city is only 20 minutes away by train, yet you are in a wonderful part of New Jersey, with restaurants close by (try Harold's or JJBittings!!).
TripAdvisor Reviews Sheraton Edison Hotel Raritan Center
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