Sheraton Columbia Town Center Hotel
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- Swimming pool
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- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Sheraton Columbia Town Center Hotel
Warning! Book this one at your own peril
One stay at this hotel will surely be more than enough! I can guarantee it won't be an experience you wish to repeat again.
Only reason to stay at this sad and tired establishment is to because it is the hotel closest to Merriweather Post Pavilion. I would rate this hotel as medicore at best and that is far more complimentary than they deserve.
This hotel is badly in need of refurbishment and some of the rooms are barely habitable that are not in the main part of the hotel. Other reviewers have already discussed their experiences in previous reviews so I won't even bother going there. Just make sure you request the main part of the hotel when you request your room type if all the recent reviews about this place haven't convinced you already to think twice.
Would strongly recommend that you consider the new Homewood Suites down the road. Not only is it new, but it has much cleaner and larger accommodations, high speed internet access, two tvs, a kitchenette and free breakfast thrown in. If you are attending a concert at Merriweather Post it only takes about 5 minutes more to get to the MP Pavilion. I had the option of booking this one at the same price as the Sheraton and opted to book here instead because of its closer proximity to MP (1 1/2 miles versus around 5 miles) and I can assure you it is a mistake I will not repeat again.
Maybe someone at Sheraton will get the bright idea that this hotel actually needs to update the rooms after 6 years of guest usage and then it might be a decent place to stay. Until then, my advice is do yourself a favor and STAY AWAY!
My husband and I stayed at the Sheraton Columbia overnight on July 9-10, 2005. We attended the Sugar Water Festival at the Merriweather Post Pavilion (Jill Scott, Queen Latifah, Erykah Badu, Floetry). We thought it would be nice to make this into a weekend getaway (we live in Lanham, Md.). The Sheraton was comfortable, but definitely appears to be in need of a little updating. Our room had water leaking from the toilet, but nothing that stopped us from being able to use the bathroom. The room just appeared to be a little outdated (stains on the chair, bathroom fixtures worn, etc.). The hotel was nice on the surface, but could have used just a little more attention. The location on the lake was excellent and room service was prompt and the food we ordered was very good. I would stay here again if we ever decide to attend another concert at Merriweather, but it's not a place I would put on my list as a quick getaway for me and my husband to escape the kids.
Good service, Horrible Housekeeping!
I recently spent two nights at the Sheraton in Columbia, Md. Overall my experience was satisfactory. My main complaint was the cleaniness, or lack thereof the room. Upon check-in I noticed hairs in the bathtub and gum wrappers on the windowsill! The staff was quite accomadating and the restaurant, Waterside was convenient for a meal. It certainly helps to be a Starwood member, there is a lounge that you have access to which serves breakfast. IF you must stay in the area, this hotel is very conveniently located, and I think the best of the bunch. I stayed at the Hilton the last time and was quite disappointed.
Recommend another hotel
Just found this very helpful website and thought I would post a comment about the Sheraton Columbia Hotel. My boyfriend stayed there alot in the beginning of 2004 (Jan-May) for business travel and I accompanied him there for some of the trips/weekend stays. This was a preferred hotel with his work so he had to stay there. The weekly rate was approximately $200+ a night which was way over priced! All the stays, my boyfriend and I had the same comments: (1) airconditioning was loud and clicked on/off throughout the night (and kept waking us up....and let me comment that I can sleep through anything!), and (2) rooms consistently smelled and were stuffy. I travel alot for work (about 80%) and I was not impressed with this hotel with the price they charge per night (weekend rate a bit lower-but still high). But I will add a nice comment that it is on a lake and you can take a nice stroll around the lake. And I like the restaurants right around the corner (walking distance), particularly Clides (always crowded but good food and drinks). Since this trip, we have moved to the area and learn that Columbia is pricy. Now that I know a bit about the area, I recommend to search for some hotels out of Columbia if you want a lower price and better accomodations.
We stayed for 3 nights and found it very accomodating. The staff was attentive and the only downside was finding our way around the hotel. Dining room overlooks the pond and there are good restaurants within walking distance. Large mall across the street
Helps to be a Starwood Member
I stayed at the Sheraton Columbia Hotel for two nights in late October, 2004. I found the previous reviews helpful and accurate from the perspective of navigating to certain parts of the facility. I wanted to use the health club and needed the assistance of two hotel staffpersons in order to find the room, which is located on the ground floor at the edge of the "remote" building. I have not stayed at a Sheraton for years, because the last two properties I stayed at were in horrible condition. But the arrangements for this trip were made by someone else and I figured it had been long enough for things to change and I should give it a chance. I joined Sheraton's frequent guest program a few weeks before this trip and believe it made a difference. I got a room in the "main building" and, with the exception of a small and dated bathroom, it was quite nice. It doesn't cost anything to join so you might consider it if you are going to stay here (or at any other Sheraton, for that matter) and are not currently a member. The elevator to my sixth floor room was less than 25 feet from the registration desk, so there was no safari needed in order to get there. The bed was quite comfortable and the room was quiet and clean. I don't know if this is unique to frequent stayer guests but they give you a free bottle of water every day. There is high-speed, hard-wired internet in the room and it costs $9.95/day (even though the sign at the front desk says it would cost $15/day). The main part of the hotel resembles a mini-Embassy Suites with an open atrium; the remote part sports narrow hallways and just looks more foreboding as you walk through it. I had breakfast in the property's Waterside Restaurant; it was reasonable and quite good. The fellow at the check-in desk made a positive first impression; he seemed genuinely interested in my being happy with my visit. I would stay here again.
Clean and good value.
We stayed in the Sheraton Columbia Hotel for 2 nights. We had rooms 234 and 236, these are adjoining rooms, which is something we requested at the front desk during the time of check in. The rooms were located in the adjoining building to the main bldg. It is quite a bit of a walk (3-4 mins) from the main desk to the rooms, with 4 steps of stairs along the way. Our room was located just across from the pool which we can see from our windows, which caused the room to have a very faint smell of chlorine (aka pool smell). Other than that, the room was fine, AC worked, room and bathroom was clean and big, with plenty of pillows on each of the double beds. 1 thing weird about the bathroom was that there was no exhaust fan to vent out the steamy air after a nice hot shower/bath.
The pool looked clean and big enough for adults and kids to play in, though we didn't get a chance to use it. It's open till 9pm.
One of our friends couldn't find the fitness center even though he followed the signs in the hallway, so if you're planning to use it, you may want to check with the front desk first about it's location. Front desk and staff seemed courteous and friendly.
Overall, for the price we paid (less than $90/night), it was well worth it.
1 other thing to note is that the directions given from the website to the hotel seems to have some mistakes in it, so make sure you have directions from other source besides Sheraton's website.
Horrible Hotel Experience
I stayed at the Sheraton Columbia for one night on Saturday July 17th. I was attending a concert at the Merriweather Post Pavillion which was a short distance from the Sheraton.
We checked in on Saturday about 5:00pm. The hotel looked very nice from the outside. We walked into the lobby and was impressed by the lobby area. I asked about a lake view room, but was advised that there were none available. We were given room 154. This room isnt in the main tower of the hotel, but instead is in an old 3 story building attached to the main tower. There was parking right outside of entrance B. We walked in, to find ourselves on the 2nd floor..with no direction as to were room 154 was located. Finally found out that we had to walk down one flight of steps to the first floor that was actually underground. Found out room and walked in..and it smelled so bad. Just like a basement. My boyfriend was chasing flys around with books, and I sat down in a chair that was covered with mold. We called the front desk to complain, and within 5 minutes someone was at our room with keys to a different room. Our new room was 350...which was located in the same building but on the top floor. We had to carry our luggage up two flights of steps..as there is no elevators in this building. We walked into this room to find that it has not even been made up yet. There was trash all over the place. I walked to the front desk...which is quite a hike from this building. I told them that I wanted the best room available in the main tower. The gave us room 505...this room was much better. Clean and refreashing. But not more then 10 minutes were we in this room that the fire alarm went off, and we had to walk down 5 flights of steps. Turned out to be a false alarm, but was quite aggravating none the less.
I travel alot, and have never had an experience quite like this.
We were given a $25 food credit, which we put towards room service. We were also given free breakfast buffet, which was just as bad as the rest of the stay. The food was cold.
I do not recommend this hotel to anyone, and hope that others reading this will take this under advisement.
A Good Hotel
This is my third time staying at this hotel. It's very conveniently located next to Merriweather Post Pavillion. Several decent chain restaurants are within walking, or a very short driving distance, as is Columbia Mall. The rooms in the main building are a bit smaller than the ones in the connecting building. The only problem I encountered was on my third and most recent stay. We requested a non smoking room. The room they gave us was classified as non smoking, however, it reeked of cigarette smoke. We requested a different room, however, the hotel was sold out. Upon our return to the hotel that evening, they had assigned us another room, and had our luggage transferred and waiting for us.
Excellent Stay at Columbia Sheraton
Spent four days at the Columbia Maryland Sheraton and could not be happier. The room was wonderful, and the staff were excellent. The hotel is within walking distance of a mall with lots of restaurants (they'll take you there by shuttle if you want) and is far enough off the highway that you don't hear traffic noise. It was exceptionally clean.
I had a problem turning on a lamp in my room and it was fixed within an hour. I'll definately stay here again.
TripAdvisor Reviews Sheraton Columbia Town Center Hotel
Travel Blogs from Columbia
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