Sheraton Clayton Plaza Hotel St. Louis
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Travel Blogs from Clayton
Cheryl had no idea where we were going only that we were going to be gone from the 16th through the 28th and that we were going somewhere 'summerlike'. This stop was to try to throw her off - reminiscent of her surprise 30th birthday party where we flew to Detroit (yikes) where a dozen or so of our friends were there to greet us. This St Louis …
... shop half way here. Apparently the antique shops are very popular in Missouri! We were overwhelmed by the size of the one we were in this afternoon. It was better than any I've ever been to. I felt like I was on "American Pickers" rather than vacation. Next thing you know, Bryan and I will be quitting our day jobs and working for that show! ha ha.
As we were checking out at the Antique shop, the cashier was attempting ...
We had a short drive today. We drove to St. Charles, IL which is just outside of St. Louis. We are going to have dinner with cousins Pam and John Valenti. According to John, we are first cousins, once removed. Actually, Pam's grandmother and my grandmother were sisters. We have never met, but have been ...
We are backtracking to St. Louis today (about 1/2 hour) in order to visit the Budweiser Brewery and see the Clydesdale horses...... The brewery is HUGE.....finally got up close and personal with a Clydesdale....they are a magnificent specimen of the equine family. The stables they are housed in had stained glass windows and a ...
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How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
Pleasant enough hotel located in tony Clayton. And free shuttle service to/from the airport.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsSheraton Clayton Plaza Hotel St. Louis
Historical Traveler Reviews Sheraton Clayton Plaza Hotel St. Louis
This hotel, hands down, is the absoute worst that my husband and I have EVER stayed at. In our lives. I am a native to St. Louis, and am well aware of the yuppie stigma attached to the Clayton area, so I was expecting much more than what we received at this hotel.
We spent family weekend at the zoo and this hotel was only minutes away from it as well as offered an opportunity to walk to dinner. I got a great price on this hotel through bidding on Pricline (way under what the daily rate was on the hotel's website). When this hotel accepted my online bid, I called and made sure that they knew that I needed a crib when we arrived (this was done a week before arrival). On Friday (day before arrival), I called to confirm that they are aware that we need a crib, I was told again that they are and will have one when we arrive. Upon check-in I was told when I get in my room to call Guest Services, which I did and was informed that they were all out of cribs. It took about 1 hour of back and forth with Guest Services to finally get a crib. I have to mention that everyone was very polite during this and hotel staff treated us with respect. Our room was average size, the bathroom on the small side. There is a charge for internet service as well as parking.
Stayed two nights at the Sheraton Clayton Plaza over Memorial Day weekend. The hotel is in a good location, walking distance to restaurants & close to the great St. Louis Zoo. They upgraded us to a Starwood guest member floor and provided us a crib that we needed (cribs are great if you have children, easy to use and new). There were two weddings going on at the hotel over the weekend, so the elevators were very slow. At times, there were lines of up to 15 people waiting to get on. On the first night, our a/c unit started leaking water all over the bathroom floor. We called guest services and were promptly moved to a different room. Within 2 minutes, a bellman delivered us a key to the new room and asked if we needed help moving. The staff were very friendly and helpful at check-in, check-out etc. Parking is right next to the hotel, they charge $9 per day.
Service and Convenience at the Sheraton Clayton Plaza
As a frequent traveler to St. Louis, with meetings in Clayton, I always enjoy my stops at the Sheraton Clayton Plaza. The people are great, the location is great, close to restaurants and shops but I usually dine at Alexander', the hotel restaurant. There are a lot of great hotels in the Clayton area and some may be more glitzy but I feel like I know what to expect at the Sheraton and that makes traveling so much easier.
DESPERATELY needs a remodel!!!
This was disappointing for a Starwood property, on any level. The room was tiny, with WET, yes WET carpet. This was a club floor room, and after asking to be moved and not being accomodated, I decided not to push because we weren't in our room much during our 2-night stay. The staff seemed to delight in saying "no". The lobby was musty and smoky as well, and the sheets were scratchy and miserable. The housekeeping staff left our coffee cups half-full on the bathroom counter (I suppose he/she thought we might want cold coffee later). The only bright spot was the food- it was very good for hotel food. We won't ever stay here again!
Avoid this Hotel!
I stayed at this hotel in June 2005, and this by far was one of the worst hotel experiences I have ever had. The service was horrible, checking in took way too long! I was guarenteed valet parking, but when I arrived, the hotel had 2 wedding receptions going on. Guess what? No parking spots, had to walk 3 blocks to park! Then they wanted me to pay for valet parking and I wasn't even using it. Like I said, horrible service, I would avoid this hotel all together and stay somewhere else. I saved about 20 dollars by not staying in downtown St. Louis, if I could do it all over again I would have paid $100 extra to not have stayed in that hotel. Trust me, for the third time, avoid this hotel!
I am shocked and dismayed by the people who rate this hotel as "Excellent". I don't want to be insulting, but it is beyond belief that anyone could possibly rate this hotel anything other than "DISMAL". I do not travel for business, but over the past 35 years I have stayed in a numerous hotels and motels across the country and this one ranks among the biggest disappointments. Do not be fooled by the opulent lobby with the 3 bellhops. It would appear that these are left over vestiges of days gone by when the Clayton Plaza must have been a classy hotel providing fine rooms and service. But not today. First, I must concur with an earlier reviewer regarding the size of the hotel rooms - they are by far the SMALLEST hotel rooms I have ever seen. After bumping into furniture and suitcases, we decided to move the desk chair up against the wall so we could get past it without tripping. And the bathroom was TINY and NARROW. I could not even dry off after a shower without banging my elbows into the walls and door. I would guess that at one time our room was part of a full-size room which got rehabbed and reduced in size by 2/3. But how much space does one need when you are really there to sleep? That's when we discovered the MATTRESS problem. The mattress was kind of "V" shaped. No matter how hard my wife and I tried to stay on our own side of the mattress, it was impossible. We kept rolling into the middle of the bed and then would struggle to roll back to the outside. I finally fell soundly asleep only to be awakened at 3:00AM by the blaring of a clock radio coming thru the wall from the VACANT room next door. I never really fell back to sleep that night. When we left our room for breakfast the next morning, our neighbor's dinner trays were still sitting in the hall from the nite before. We came back from breakfast, showered and left for the day and the trays of rotting food were still sitting in the hallway. I certainly wouldn't have expected this from a Sheraton. Stay away from this hotel. There are much better ones in the St Louis area.
What is that smell?... This is a very nice hotel and I have had nice rooms 2 of 3 times here. I must admit that the first week I was here I should have complained. But it was only a few nights so I did not. The room smelled awful, like mildew. I turned up the air unit and the smell was not so bad. For week 2, I expressed my concern and they upgraded me to a suite. Much nicer room, no smell in the room. But there is a smell of mildew or something in various places in the hotel.
Good place for families
We've stayed at the Sheraton Clayton Plaza several times with our children ages 7 and 14. We think it's an excellent place to stay in St. Louis. The rooms are well-equiped and comfortable, the service is extremely friendly and there's a great swimming pool for the kids.