Sheraton Chapel Hill Hotel
How has this hotel rated in the past?
- Shuttle bus service
- Shuttle bus service
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Historical Traveler Reviews Sheraton Chapel Hill Hotel
This is a very nice hotel.
Traveling alone, I felt quite at home and secure at the Chapel Hill Sheraton. Most properties have above average rates in this town but I got my money's worth there. Free cocktails were nice, the room was very clean, bed/linens were great. Free shuttle service to area restaurants.
Noise cannot be avoided here...
1)Lobby is nice and hotel public areas are pleasant overall
2)Location is very good for Chapel Hill/Durham activities.
3)Front desk staff was very pleasant, and I received all the SPG amenities I was supposed to (several Sheratons mess this up all the time).
1)Quite possibly the thinnest walls I've ever experienced in a hotel. Unreal to me how far down the list soundproofing obviously is for hotel chains- it's something all customers care about and a vast majority of hotel chains do not. It was laughable that 10 rooms down- yes, about 75 feet- down the hallway I had no problem listening in on normal-level audible conversations. That's quite the problem when the hotel is booked up and people are coming and going at night and early in the morning. I am an admittedly light sleeper but my wife is not, and she was woken several times. This alone was irritating enough to prevent me from returning.
2)Manhattan sized rooms- I was surprised how small the rooms were. I would guess our club room on the 4th floor was about 300 sq ft.
3)Sheraton beds are not anything special (but to be fair hardly any chains have really good beds). Sheraton's beds are average, and the linens/comforter are below average. Not sure why these get mentioned so often, I love the size of the kings but that's it. Nothing close to a Westin Heavenly Bed, for instance.
Like most Sheratons, this is an average hotel and would be a decent value for the money if the soundproofing was not tissue paper.
Well Worth the Premium Paid
We moved to the Sheraton, Chapel Hill from the Hampton Inn down the road after a terrible night. What a turn-around! The hotel was about $50/night more expensive than the Hampton but it was a gorgeous hotel with a beautiful garden area on the second floor. The room was spacious and the front desk staff accommodated our request for a room in the "quietest part of the hotel". The room had ample desk space for doing computer work and a small balcony. The bed was an enormous king and very comfortable. The bathroom was spacious and clean. The hotel is about a 10 minute drive from the UNC campus and has easy highway access. There is a Brueggers Bagels and Caribou Coffee close by for an inexpensive breakfast. I will definitely stay here again when visiting Chapel Hill, especially considering the other options available in the area.
My wife and I stayed here while our son was attending a sports camp at
the University of North Carolina. This enabled us to get a great room rate.
The staff was just great, from the maintenance people, to the concierges, to
the housekeeping crew and the desk people. The room was comfortable and
clean and the hotel is in a great location, near numerous shopping centers and
It has a nice size outdoor swimming pool and ample (free) parking as
well. I would recommend this hotel to business people, adults, and
Two Singificant Issues
My wife and I stayed at the Sheraton Chapel Hill for my college reunion in April 2005. As has been noted in previous reviews, the rooms are a bit small and the beds are quite comfortable. However, what I take away from my stay here will be the memory of two significant issues that would make me want to stay somewhere else upon my next visit. Firstly, noises from the hallway are easily heard and can be annoying. When neighbors close their doors, you can really hear it, even when they exercise care to shut the door quietly. Not a pleasant thing in the middle of the night. Hall conversations conducted can be plainly heard - even ones where people talk in muted tones. I was unpleasantly surprised at the high level of noise conductivity from the hall. The other issue is that the hotel hot water system can barely keep up with demand in the morning. With the hot water on full and the cold water off, the shower three days out of four was just barely warm enough. I would not call it a hot shower. Quiet and ample hot water are two major measures of merit that I look for in a hotel, and the Sheraton Chapel Hill did not quite measure up. That said, the room was clean and the staff was helpful. We did not eat in the hotel restaurant so I cannot comment on that.
We stayed here for a 2-day family getaway. I had been to a reception here before but never stayed here. The rooms are nice but a little small. Still, the very comfortable beds make up for it. I loved the decor of the room - not the usual flowered prints on the walls and bedspread. A nice place to stay if you are visiting UNC, the planetarium, etc.
Great Hotel with Comfortable Beds
This hotel is comfortable and convenient in every respect. The rooms are great: the beds are very comfortable, the bathrooms are nice and well-stocked, and the room is a decent size. The facilities are nice (the hotel is old but there have been renovations); unfortunately, the pool is only open during the summer months. The restaurant is convenient (though we were the only ones in the restaurant for breakfast on 2 different days). The hotel is located between Chapel Hill and Durham on Rt. 15/501 - this is convenient to both Durham and Chapel Hill. Overall, a great place with a friendly staff.
A great stay in Chapel Hill
I stayed at the Sheraton for two nights. The beds are sooo comfortable and it was the best night's sleep I have ever had in a hotel. The staff was genuinely friendly and showed initiative in offering their services. They have a complimentary shuttle which will take you around the area and even though we had a car it was a nice luxury. The exterior of the building is pretty simple as well as the lobby interior. The rooms have an urban flair and are a bit small but comfortable and contain a large desk and laptop connections. The hotel offers in room massage services and has a business center on the first floor. Although they offer to shuttle guests to the local fitness club the hotel has nice fitness equipment (Life Cycle brand) and I found no need to go outside of the hotel. My husband and I travel frequently and we agreed that simple furnishings and decor aside, this was one of the best stays we have had at a hotel. We stayed at the prestigious Grove Park Inn this year and the service and attitude of their staff didn't even compare to the staff of the Chapel Hill Sheraton.
Really comfy beds
We stayed in the Sheraton Chapel Hill for 3 nights of our summer vacation. While I know this hotel has been around for 20 years, it is classic contemporary and has aged well. The rooms are ample size, with very comfortable beds, lots of channels on the big tv, and a nice marble bathroom. Our family enjoyed the great outdoor pool surrounded by beautiful gardens. Also, there is a business center in the lobby with free high-speed internet. The location is good, just a couple of miles from the UNC campus, right on 15/501 and convenient to Franklin St. We did not use the restaurant or room service, opting instead for the many restaurant options in Chapel Hill. We would recommend this hotel and got a great rate on Priceline.
Didn't meet my expectations
Stayed here several nights for a family reunion. I have stayed at other area hotels but never before had a chance to stay at this one.
I have my SPG member number at the time of the reservation, and although I don't stay a huge number of nights at Sheraton's i would have expected to get a better room at check-in. Most of the hotel's guest rooms have balconies. I did not get one of those. My room, although nicely decorated in Sheraton's current trends, was small to the point of being cramped and i've seen larger bathrooms on airplances.
The lobby bar seemed to have no regular hours of operation. None we posted and i couldn't figure any out during my stay. There appeared to be another bar adjacent to the restaurant but it appeared not to be open during my stay.
The restaurant was odd. The room was far to large for the few tables there and the presence of banquet chairs for seating lead me to believe that it might be undergoing remodeling although there was not signage to confirm this. The menu was very sparce as was the service. There is no explanation for a lack of service when there are only three customers in the place.
The only thing that made my stay tolerable was that my group was extended a rate well below what their normal rate and a better rate could not be found at a hotel of comparable standing in the area. If I had been paying their transient rate I would have been more upset than i was.
TripAdvisor Reviews Sheraton Chapel Hill Hotel
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