Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario, M5H 2M9, Canada | 4 star hotel
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This 4 star hotel, located in the Entertainment District area of Toronto, is near Nathan Phillips Square, Four Seasons Centre for the Performing Arts, New City Hall, and Osgoode Hall.
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        TravelPod Member ReviewsSheraton Centre Toronto Hotel

        Reviewed by doug_walker_246

        Comfortable but ...

        Reviewed Jul 11, 2014
        by (45 reviews) Penshurst, New South Wales, Australia , Australia Flag of Australia

        A huge hotel. Room was very comfortable albeit no fridge in the room! Unfortunately our stay coincided with an Amway conference so a bit hectic. Only a $10 ride from Union Station (including tip). Struggling to find the better restaurants and a fair walk to the harbor front albeit there is a lot do once you get your bearings. A courtesy map would have been useful. Wi-Fi $14.95 a day ... a bit lousy considering it is free everywhere else

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by werahiko.whanau


        Reviewed Jun 30, 2013
        by (6 reviews) , New Zealand Flag of New Zealand

        hotel with a shopping mall, absolutely fantastic. Highly recommend.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by compils

        What a nice Hotel!

        Reviewed Oct 10, 2012
        by (15 reviews) Oakland , United States Flag of United States

        Everything was great! Loved getting a $5 voucher for being green and using our towels for two days! Loved the corner room for great pictures and views of the city.

        This review is the subjective opinion of a TravelPod member and not of

        Reviewed by hallabaloo

        My first night and day at the hotel

        Reviewed May 17, 2012
        by (1 review) London , United Kingdom Flag of United Kingdom

        My room on the 23rd floor was good and the bed extremely comfortable. The only problem was that the heavy curtains do not cover the windows and so the light woke me at 6.30 am. Later I found the blackout curtains, but had to get up anyway!

        The maid here was the first one I have had in an hotel who took notice of the way I sleep - with one pillow - and made up the kingsize bed for me with one pillow in the middle!

        My one complaint concerns the Bistro - which I found to be very cold.

        The excursion I made today, City Tour, was excellent and I am looking forward to the Niagara Falls trip tomorrow.

        This review is the subjective opinion of a TravelPod member and not of

        Historical Traveler Reviews Sheraton Centre Toronto Hotel

        Great Value, Great Hotel


        Came out to Toronto on biz at the last minute and was pleasantly surprised to find a Sheraton (which happens to be my favourite chain - no bias there then!) in the middle of town, at a very reasonable price.

        I'm not someone who goes mad about the lobby, or the amenities - with business travel a hotel is just there to provide a bed and food - but I'll make an exception for this place. The restaurants, shops, PATH system (you *have* to check it out if you're a first-timer, specially from Europe where this sort of thing is unheard of) are all fantastic and a quick lift-ride away.

        Rooms are spacious, some with High-Speed net access, and the bathrooms are of a good size.

        Will be staying here in future and dropping my usual, more expensive haunt, in favour of this place for sure.

        Lovely Hotel


        I thoroughly enjoyed my stay at the hotel. The Trader Bar was fun and the staff were very friendly. The location of the hotel was stunning and my room overlooked Nathan Phillips Square with the Christmas Lights on.

        I would not hesitate to recommend this hotel - it was very nice and friendly.

        The Path is also a very convenient way to shop without getting too cold.

        Thank you.

        Central location and OK for the price


        We stayed a total of 8 nights over two periods between 16 - 30 December 2003. There were 4 of us in our family group and we booked 2 rooms each time. We did not pay the top price and booked a good rate via the Internet. The beds are very comfortable, the reception staff were efficient and polite and the surroundings were nice. It was very busy as it was Hanukkah and Lord of Rings Part 3 had just open. So there were a few evenings we were surrounded by Gandalf, Elfin Princesses, Frodos and other Hobbits. But that all added to the fun.

        Housekeeping though efficient in terms of cleanliness were inefficient- not replacing coffee sachets, milk, clean cups, emptying ice buckets, providing new loo rolls and so on. We did have to complain once and they were swift in bringing up missing items and putting things right.

        On our second stay, we had enough Starwood Points for an upgrade. This enabled us to use the Club Lounge, receive free hors d'overs, free Continental breakfast, paper, free local rate calls and so on which was great. Actually saved us money - instead of breakfast in Starbucks or the Food Court, had it with magnificent views of the city.

        Our rooms overlooked Nathan Phillips Sq both times and with the Christmas lights etc... it was very nice. This is the 4th time we have stayed in this Sheraton and while the housekeeping might not be as up to scratch ( in fact, we met one rather dozy but rude bellhop), the central location meant quite a few things were either within walking distance or a cheap cab ride away.

        We did eat at the Bistro on Two twice and found the service there excellent and the food though pricey, tasty. We did not find the prices too high- but then we come from Britain where everything is in small potions and shockingly overpriced. So it was a treat for us to find eating out, public transport etc considerably cheaper- one of the reasons we keep returning to Canada for a holiday.

        We would stay here again but stay Club class if you can- it is worth the extra.

        So-so hotel


        Stayed here for one night, hotel wasn't full to capacity. I got a large corner room. However, the hotel is quite old and it shows. The controls aren't for central heating, it's got one of those heaters by the window. The room was quite warm when I got in. When I chose "cold" on the radiator, all it did was send out warm air as opposed to hot air. I had to close the radiator and open the window. Furnishings are quite old and the only good thing is the bed. I found the hotel itself to be average over-all.

        Luxurious rooms/wonderful city skyline view


        We loved this hotel! They upgraded our room because they were not filled to capacity and because ot was our anniversary! Every single member of the staff was very professional! This impressed us the most since one rarely receives that level of customer service anymore in any business. The staff and ammenities made us feel like royalty! The view of the city was breathtaking and the bed was the most comfortable I had ever slept in, even in higher priced hotels. We never wanted to leave the room! The beds had down comforters and six fluffy pillows! We can't wat to go back to this hotel and I can truly say that we have never felt this way about any other hotel. Usually the concourse levels are beautiful then the room is just plain in most hotels. The Sheraton centre offered luxury on every level from room to restaurants!

        Great Downtown Hotel


        The Sheraton Center is a wonderful hotel... I had a room with a view of the CN tower, and alothough it was noisy by the elevators, the room was large and the beds were comfortable. Room service was great, but be advised it is expensive to eat in Canada period. The restaurants at the hotel were great, and I highly recommend Le Bifetique.Great location, being two blocks from the subway was awesome and made going to the museum easy. Watchout on the subway, the doors close fast.

        Great Location


        The Sheraton Center as a great location with nice bright clean rooms, some rooms with great views of city. Its just steps from the famous Yong street and Massey Hall. The Sheraton is also connected to the underground path which will take you to the eaton center mall. I was in Toronto during the ice storm so being able to walk to the shopping malls underground sure came in handy. I would stay here again you just never what Toronto's crazy weather will be like.

        Typical Downtown Hotel


        Very nice typical huge downtown full service hotel. Mammoth lobby area with many shops and places to eat and drink. Very polite staff but a little bit impersonal (typical of such a large conventioneer hotel). Nice room service menu with 24 hour service but with alot of extra little fees that really add up the bill. Hotel has the largest hotel pool in Toronto which is half indoor and half outdoor. Nice large well accomodating workout area with many machines, free weights, towels, fresh water,and TV's to make your workout go easier. Excellent views from upper hotel floors...and rooms are very well appointed with all amenties one would expect.

        Big and busy, and a nice place to stay


        The Sheraton Centre is a huge, convention-oriented hotel in the middle of Toronto's glass-and-steel skyscraper-laden financial district, but don't write it off as a monolithic business hotel.

        True, it's definitely very convention friendly with 1,400 rooms and tons of meeting space, but its very good to vacationers as well.

        Rooms are a little above average in size, and are refreshingly bright. They have bright print curtains and bedspreads, not that typical upscale taupe scheme. Beds are very comfortable. The bathrooms are roomy. And, unbelievably for such a big place, room service and housekeeping are lightning fast.

        The hotel's location is great for business or pleasure. It's a block from the mammoth Eaton Centre shopping complex and is connected to the Underground PATH system, which links so many downtown buildings.

        Also, it's a block from the Osgoode subway station, which provides fast access to all of T.O.'s many attractions. Toronto is definitely a world-class city - unbelievably multicultural with great restaurants, sights, shopping and nightlife and a transit system that's second to none.



        Very nice hotel. Clean rooms. Room service is very expensive, watch the hidden fee's. Overall an excellent hotel. I have stayed there over a half dozen times. Workers are very polite.

        TripAdvisor Reviews Sheraton Centre Toronto Hotel

        4.00 of 5 stars Excellent

        Travel Blogs from Toronto


        A travel blog entry by uncle-al on Oct 08, 2015


        Oh Canada!

        A travel blog entry by jodianddavid10


        ... whilst we were there. Sadly, it took a turn for the worse on the last day, which prevented us from enjoying an afternoon sail with Torstein, Michelle & Mats on their boat. (Well it prevented David, as Jodi was struggling enough with motion sickness on land!) We enjoyed checking out their new marina and sitting on the boat before resorting to Plan B. We are looking forward to hosting Torstein, Michelle and Mats when they visit us in Australia next ...

        Traveler Photos Sheraton Centre Toronto Hotel

        Toronto, Canada
        Sheraton Centre Toronto Hotel
        Toronto, Canada
        Night shot out of room window
        Toronto, Canada