Historical Traveler Reviews of Sheraton Centre Toronto
Great Value, Great Hotel
from A TripAdvisor Member
Came out to Toronto on biz at the last minute and was pleasantly surprised to find a Sheraton (which happens to be my favourite chain - no bias there then!) in the middle of town, at a very reasonable price.
I'm not someone who goes mad about the lobby, or the amenities - with business travel a hotel is just there to provide a bed and food - but I'll make an exception for this place. The restaurants, shops, PATH system (you *have* to check it out if you're a first-timer, specially from Europe where this sort of thing is unheard of) are all fantastic and a quick lift-ride away.
Rooms are spacious, some with High-Speed net access, and the bathrooms are of a good size.
Will be staying here in future and dropping my usual, more expensive haunt, in favour of this place for sure.
Lovely Hotel
from A TripAdvisor Member
I thoroughly enjoyed my stay at the hotel. The Trader Bar was fun and the staff were very friendly. The location of the hotel was stunning and my room overlooked Nathan Phillips Square with the Christmas Lights on.
I would not hesitate to recommend this hotel - it was very nice and friendly.
The Path is also a very convenient way to shop without getting too cold.
Thank you.
Central location and OK for the price
from ScottishPrincess
We stayed a total of 8 nights over two periods between 16 - 30 December 2003. There were 4 of us in our family group and we booked 2 rooms each time. We did not pay the top price and booked a good rate via the Internet. The beds are very comfortable, the reception staff were efficient and polite and the surroundings were nice. It was very busy as it was Hanukkah and Lord of Rings Part 3 had just open. So there were a few evenings we were surrounded by Gandalf, Elfin Princesses, Frodos and other Hobbits. But that all added to the fun.
Housekeeping though efficient in terms of cleanliness were inefficient- not replacing coffee sachets, milk, clean cups, emptying ice buckets, providing new loo rolls and so on. We did have to complain once and they were swift in bringing up missing items and putting things right.
On our second stay, we had enough Starwood Points for an upgrade. This enabled us to use the Club Lounge, receive free hors d'overs, free Continental breakfast, paper, free local rate calls and so on which was great. Actually saved us money - instead of breakfast in Starbucks or the Food Court, had it with magnificent views of the city.
Our rooms overlooked Nathan Phillips Sq both times and with the Christmas lights etc... it was very nice. This is the 4th time we have stayed in this Sheraton and while the housekeeping might not be as up to scratch ( in fact, we met one rather dozy but rude bellhop), the central location meant quite a few things were either within walking distance or a cheap cab ride away.
We did eat at the Bistro on Two twice and found the service there excellent and the food though pricey, tasty. We did not find the prices too high- but then we come from Britain where everything is in small potions and shockingly overpriced. So it was a treat for us to find eating out, public transport etc considerably cheaper- one of the reasons we keep returning to Canada for a holiday.
We would stay here again but stay Club class if you can- it is worth the extra.
So-so hotel
from Braindrain
Stayed here for one night, hotel wasn't full to capacity. I got a large corner room. However, the hotel is quite old and it shows. The controls aren't for central heating, it's got one of those heaters by the window. The room was quite warm when I got in. When I chose "cold" on the radiator, all it did was send out warm air as opposed to hot air. I had to close the radiator and open the window. Furnishings are quite old and the only good thing is the bed. I found the hotel itself to be average over-all.
Luxurious rooms/wonderful city skyline view
from A TripAdvisor Member
We loved this hotel! They upgraded our room because they were not filled to capacity and because ot was our anniversary! Every single member of the staff was very professional! This impressed us the most since one rarely receives that level of customer service anymore in any business. The staff and ammenities made us feel like royalty! The view of the city was breathtaking and the bed was the most comfortable I had ever slept in, even in higher priced hotels. We never wanted to leave the room! The beds had down comforters and six fluffy pillows! We can't wat to go back to this hotel and I can truly say that we have never felt this way about any other hotel. Usually the concourse levels are beautiful then the room is just plain in most hotels. The Sheraton centre offered luxury on every level from room to restaurants!
Great Downtown Hotel
from A TripAdvisor Member
The Sheraton Center is a wonderful hotel... I had a room with a view of the CN tower, and alothough it was noisy by the elevators, the room was large and the beds were comfortable. Room service was great, but be advised it is expensive to eat in Canada period. The restaurants at the hotel were great, and I highly recommend Le Bifetique.Great location, being two blocks from the subway was awesome and made going to the museum easy. Watchout on the subway, the doors close fast.
Great Location
from A TripAdvisor Member
The Sheraton Center as a great location with nice bright clean rooms, some rooms with great views of city. Its just steps from the famous Yong street and Massey Hall. The Sheraton is also connected to the underground path which will take you to the eaton center mall. I was in Toronto during the ice storm so being able to walk to the shopping malls underground sure came in handy. I would stay here again you just never what Toronto's crazy weather will be like.
Typical Downtown Hotel
from A TripAdvisor Member
Very nice typical huge downtown full service hotel. Mammoth lobby area with many shops and places to eat and drink. Very polite staff but a little bit impersonal (typical of such a large conventioneer hotel). Nice room service menu with 24 hour service but with alot of extra little fees that really add up the bill. Hotel has the largest hotel pool in Toronto which is half indoor and half outdoor. Nice large well accomodating workout area with many machines, free weights, towels, fresh water,and TV's to make your workout go easier. Excellent views from upper hotel floors...and rooms are very well appointed with all amenties one would expect.
Big and busy, and a nice place to stay
from A TripAdvisor Member
The Sheraton Centre is a huge, convention-oriented hotel in the middle of Toronto's glass-and-steel skyscraper-laden financial district, but don't write it off as a monolithic business hotel.
True, it's definitely very convention friendly with 1,400 rooms and tons of meeting space, but its very good to vacationers as well.
Rooms are a little above average in size, and are refreshingly bright. They have bright print curtains and bedspreads, not that typical upscale taupe scheme. Beds are very comfortable. The bathrooms are roomy. And, unbelievably for such a big place, room service and housekeeping are lightning fast.
The hotel's location is great for business or pleasure. It's a block from the mammoth Eaton Centre shopping complex and is connected to the Underground PATH system, which links so many downtown buildings.
Also, it's a block from the Osgoode subway station, which provides fast access to all of T.O.'s many attractions. Toronto is definitely a world-class city - unbelievably multicultural with great restaurants, sights, shopping and nightlife and a transit system that's second to none.
Excellent
from A TripAdvisor Member
Very nice hotel. Clean rooms. Room service is very expensive, watch the hidden fee's. Overall an excellent hotel. I have stayed there over a half dozen times. Workers are very polite.