Among my best stays in Egypt

My SPG room on the upper floor was both spacious and spotless with a large bath and incredible views of the Nile. The entire could not have been more helpful.

The public areas were huge and pleasant. The location on the West Bank was an easy walk over the Nile to the Opera House and the Egyptian Museum. Lots of restaurants in the hotel. For breakfast buffet I would suggest the 1st floor rather than the Garden.

For one thing, it has a no smoking area. With the exception of the less than speedy checkout I could not find one negative.

On my return to Cairo I stayed at one of the 5 star hotels on the the other side of the Nile. The Sheration Towers was definitely a better experience.

LDF

Over rated for sure!

Beds are so old that boards are put under mattresses to keep bed from collapsing. The buffet food was less then average . The hair dryers in the room were dangerous they are so old. The refrigerators were not properly cleaned, mold was apparent. The pipes leaked in bathroom when the sink was filled with water. They moved me 2 times and I still was not satisfied. I noticed that other people were complaining as well. The pollution in Cairo was unbearable and the dirty terraces were just simply a turn off. This hotel is not even 3 star. Stay at your own risk.

Loved my stay in Egypt

I stayed in Cairo for 8 days with a few good friends during the summer of 2004. You must be specific as to which Cairo you are staying at when taking a taxi from the airport, as there are 3 in the greater Cairo/Giza area.

Location: Great location next to the Nile, in the heart of the city, a 10 minute taxi from Giza and the pyramids, a walk to the tower of Cairo and many other attractions. During our stay the procession for the Olympic torch came through Egypt for the very first time in history, right in front of the Sheraton. It was amazing to watch the excitement.

Hotel Staff: The reception was generally courteous and helpful. The men that cleaned my friend and I's room were very nice and despite them speaking no English and us no Arabic, they really made great effort to communicate and wish us well. When we went to Giza to see the pyramids, a hotel receptionist who was leaving his shift offered to negotiate a taxi and accompany us to Giza (his home), also splitting up the taxi fare. A very nice gesture.

Amenities: The pool was large, clean, generally not crowded, and had a nice bar in the middle. Towels were plentiful and freely given, as were the lounge chairs. The pool is located on the 3rd floor above the street, making for a very cool view while still feeling all the heat, traffic, and life of Cairo. I liked it. The fitness room was immaculate with all the machines you could want and very well kept. The casino fed your gambling urge, but was very basic with just a half dozen various games, including the almighty Black Jack tables which persuaded me to give away several hundred dollars. Such is life.

Rooms: The rooms were clean and served their purpose. By no means romantic (was not a priority for this trip) or spectacular. All in all probably the lowest point to the hotel, nevertheless they were decent.

Restaurants: The hotel had, I believe, over half a dozen restaurants. They are fairly pricey by Egyptian standards. The food at the Japanese restaurant was the best we tried, I would however instead recommend getting authentic Egyptian food all over the city for a fraction the cost, it is delicious.

Overall impression was very good. We all enjoyed our stay and it was a superb value.

A few comments on Egypt in generall: I loved my stay, the food, the city, the people, everything there was to offer. Egyptians are hard bargainers and very aggressive, but by no means "threatening". Despite worries of attacks on tourists, which should be given their due attention, I would go back tomorrow and enjoy the country for everything it has to offer. When you go out to eat you MUST get Kushari, Shawarma, and for desert: Om Aly.

Sheraton Standards Upkept...

I stayed at the Cairo Sheraton for 1 week in September. Overall it is a god hotel, very much of the standard you would expect from the Sheraton brand in Africa/Middle East. The Rooms were serviced quickly and without problems of housekeeping knocking whilst in the rooms, the restaurants were good, along with the bars! Also being a gambler, the 24 hour casino is an added bonus!

I cannot really talk about the hotel location for tourism purposes, as I am a frequent visitor to Cairo, and have done the Tourist attractions before. However to obtain a local taxi was no problem at all, and I could normally hail one within a minute of crossing the road when leaving the hotel. You can always get the hotel to arrange a taxi, but be prepared to pay 600% more than if you hail one yourself!!!!

The only slight qualm I had with the hotel is that on occasion one of the bars would suddenly close for a private party (normally a wedding/engagement), which could be somewhat annoying!

Overall though, the hotel was fine and I would have no problem recommending it to anyone....

Great service

We stayed here in September 2005 and were very impressed with this hotel. The location is fantastic - right on the Nile and just a 15 minute walk to the Egyptian museum.

The room we stayed in had a wonderful view of the Nile. The room was spacious and well decorated with a balcony.

The swimming pool area was well maintained and there were numerous staff serving to take your bar order. However, there is no escaping the noise of city centre Cairo here.

The only let down was the spa - it is in desperate need of an update. We were very concerned that the electrics for the jacuzzi were about a foot above the jacuzzi itself!

Above all we had a great stay here. The staff were very friendly and helpful.

Excellent Hotel

We stayed here on our honeymoon in June this year - we had a room in the Nefertitti Tower which seems to be the newest part of the hotel. The room was very big with an excellent view over the nile - it was also very nicely decorated and had a lovely marble bathroom. All the staff were reallly helpful and we reallly enjoyed our stay - I would definately recommend this hotel. The hotel offers a good choice of restaurants, the Japenese one is excellent - however we did not really enjoy the others too much but I think that is just our taste and not a reflection on the hotel.

Very nice hotel, good location

My wife and I stayed in the Sheraton in March 2005 for 3 nights at the end of a great tour round Egypt. We were given a room with balcony overlooking the Nile, what a great view. The non-Towers side has better views it seems. Good size room, very clean and much above some of the Sheraton's I have stayed in the USA. Staff were very friendly and helpful. Breakfast was good too. Italian restaurant OK but not brilliant. Location on the Giza side of the Nile was very good, about 5 mins to a subway station and actually quite walkable from the city centre. Overall a good recommendation.

Great choice in Cairo

This is what you expect when you visit a Sheraton hotel. Rooms are big and nicely decorated, most will have a view of the city and the Nile. The staff is very helpful and nice, and the restaurants are the best part in my opinion, we visited the Lebanese and the Moroccan ones, both offered excellent service and food (which appears to be the standard according to an earlier review). Given the fact Cairo is so big, location was not that important to us since we hired a driver for our stay, but in case that matters, the Sheraton Cairo is within walking distance of the Egyptian Museum.

Could do better

stayed here in the executive room level in "apparently" refurbished rooms.

actually the rooms were tatty and in need of a good refurbishment (again if they really have recently been done).

my air conditioner was not working properly but the complaint was totally dismissed and would not move me to another room....so much for paying extra for exec. level as there isn't the exec. level service if this is their attitude..however, the staff in general were terrific and very very friendly.

a shame about the minor slip ups....but the sheraton group needs yto spend a bit of money here..ie....many broken tiles in the bathroom; dodgy showers and drainage.

by the way, the 1 good thing about this place is that yopu don't need to leave the place unless you have to..ie, good restaurants and facilities. Cairo is not the sort of place where you can go out and wander - the locals drive you absolutely mad with their constant full on harrassment - be very careful; in this city; it seems everyone sees you as a copmplete idiot with so much money you can't wait to be ripped off..actually its the worse city i have ever been to, out of maybe 100+ cities i have been to so far..

go there, see the museum (a terrible dump - all the money it must earn and nothing goes back) for tuts treasures, next day the pyramids (avoid the camel rides at all cost) and then get out of cairo asap.......trust me!!!!

also, talk to nobody. as soon as somebody asks where you are from, run/walk fast and ignore them totally

Two hotels in one

Have stayed in Sheraton Towers for about 3 months.

The hotel offers two options, the new and the old tower. I would recommend the new as it is cleaner, with bigger rooms and better decoration.

Excellent italian restaurant, and the best japanese in the Middle East (so say the locals).