Ok Hotel

This hotel was very nicely decorated. The exterior archtecture is bland but inside it is very nicely decorated. The rooms were very nice and very well cleaned. The cleaning staff even folded my wifes blanket and made it part of the decor of the room and used my daughters teddy bear as part of the decoration.

The price is high and they will charge you more at every turn. At the time of writing internet access was extremely expensive and food at the hotel was totally outrageous. The beds are so-so. If you are sleeping alone the bed might be ok but if you are with someone you might get motion sickness when the other person moves around.

The staff are a mix. I encountered some that would hardly give you the time of day. But one person at the front desk was willing to move us to a different room. My sisters and thier families were all on one floor while my family ended up 9 floors away. I requested a move and the gentlemen at the front desk was more then willing to help.

The pool area is nice and open. Don't expect a "hot" tub, it is more of a warm tub.

I would not stay here again, especially with a family. I would not stay for business either for the internet access reason.

Very high quality

This was a very nice Sheraton property. Rooms are clean, and equipped with their Sweet Sleeper beds. In addition to all the normal room comforts, they also provided a newspaper in the morning. Hotel is very conveniently located near Highways 100 and 494, making getting around quite easy. Parking is plentiful and free.

I was able to book this hotel via Priceline for $62 on a weekend. Check-in and check-out were a breeze.

A solid choice

Stayed at the Sheraton for a quick visit to see friends in south suburbs. While there is nothing spectacular, it is a very nice hotel, decent sized room, comfortable bed and a convenient location at Minnesota 100 / I-494 interchange. Have shuttle buses to MSP and the Mall of America. Bought room on Priceline, but even normal prices (Starwood website) are very reasonable. Very courteous staff.

If you going to be in the south/southwest suburbs of Minneapolis, this is a good choice.

Nice place, good location, decent place to stay

Rooms were clean. Hotel was very busy but they seemed to keep the place up good. Nice location for the soutwest area of the twin cities. Also, I got this on priceline for $35.

Loved it!

When we walked in the lobby was beautiful! Our room was clean and good for the price. The pool was big and went up to 9 feet. The beds were very comfortable. The resturant had great food. I can't wait to come back!

TIP: The gift shop did not have a lot of soveaneirs I would advise for you to go to the mall.

Great Value

Booked the Sheraton for a Saturday night through Priceline for only $35 plus tax ($44). I was a little concerned because their web site said they had contruction going on and I was afraid I would be stuck in some rundown part of the motel for the price I paid. I was pleasantly surprised. The motel itself is a little older, but the room was nicely decorated with VERY comfortable beds. We stayed on the 16th floor and had an excellent view. The pool area was very nice and the hotel staff was friendly; it also is conveniently located about 5 miles from the Mall of America.

Great Suburban Location

Hotel's location is a good compromise between the downtown/uptown, Mall of America and Valley Fair. The public spaces are grand and inviting and the pool area is large and clean; they could both use some updating. Hotel host many large groups and conventions. Rooms are well serviced and have expected amenities. The beds are very comfortable. The limited number of staff were not very impressive ie. desk clerk questioned my request for a receipt upon checkout. Although nothing about this hotel was exceptional, I would stay here again; but prefer the service at the Sofitel down the street.

Mediocre at Best

A ghastly architectural pile brimming with guests on tight budgets.

This is a fine place to stay if the entire family is on a cross country car ride and simply needs to a place to sleep and bathe, but not a place to spend more than one evening or for the business executive.

Phony staff pretending to care about your stay and a restaurant to rival Calcutta's finest soup kitchens await you. An unpleasant aroma filled every corner of the building. Go downtown for a better experience.

Comfortable!

Have stayed here a number of times. Has the most comfortable beds in Minneapolis, plus the restaurant is great!

Great place to stay!

hotel was very nice. great service. would stay there again.