Sheraton Atlanta Hotel

165 Courtland Street NE, Atlanta, Georgia, 30303, United States | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Description

       

    TravelPod Member ReviewsSheraton Atlanta Hotel

    Reviewed by memorylanes

    Friendly Staff

    Reviewed May 15, 2011
    by (2 reviews) Portland , United States Flag of United States

    The room was big but bathroom supplies were not well equipped (the staff will give you if you ask) and the supplies looked cheap; not like other Sheraton Hotels I stayed before. The plus was everyone in the hotel was extremely friendly.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Sheraton Atlanta Hotel

    Pleasantly Surprised

    from

    I have to admit, that after reading the previous reviews, I was a little nervous to stay here. However, I loved it! My boyfriend and I spent the weekend down there for Valentine's Day and we had a wonderful time. The hotel staff was just as nice as can be and went out of their way to make us feel comfortable. I recommend the club level room with access to the club lounge. There are always snacks in the lounge, which came in handy when we couldn't get dinner reservations until 9:45 one night. As far as the area being unappealing, I thought ALL of downtown Atlanta was unappealing. It's a conveniet location, as we were able to walk to a lot, but there is no nice area in downtown.

    Very convenient

    from

    Very nice and clean room. Nice hotel facility with free internet access for hotel guests in the lobby area. Friendly staff. Good 24-hour deli + nice restaurant. Good prices. Conveniently located bunch of other hotels (good for convention stay) and nice restaurants just up the street with a mall across the hotel!

    Excellent!

    from

    As much as I travel to Atlanta, I must say, I love this property... even compared to the Westin Peachtree up the street.

    While it may be more out of the way than other hotels, the EXTREMELY friendly staff and beautiful decor more than make up for it. The rooms are always clean and nicely appointed. The several restaurants on site always serve top notch cuisine, and the 24 hour deli is a definite plus. Prices are very reasonable as well.

    I recommend this hotel to anyone who is looking for a great value in downtown Atlanta without the pretension of other hotels.

    Good hotel, poor location

    from

    The hotel itself is fine, and the beds were the best we ever slept in. But it is in an unappealing area and we were accosted by several panhandlers when we walked to and from a nearby steakhouse just up the hill.

    Nice hotel - bad location

    from

    My wife and I stayed here on the Hilton's dime since they overbooked our room. I would like to say that all the staff we interacted with were extremely helpful and friendly. As far as the hotel is concerned, the rooms were adequate but the location was horrible. Our room overlooked a bunch of dumpsters followed by the expressway. Final word - a nice place to stay for free but not somewhere you would want to take your wife on her anniversary regardless of price.

    Great place to stay

    from

    my girlfriend and I stayed at the Sheraton Atlanta for the holiday and I must say I was very impressed. The rooms were nice enough and the staff was friendly and pleasant. Also, the hotel is conveniently located near several nice restaurants and local attractions. All in all it made for a very nice romantic getaway.

    Ghetto Surreal

    from

    Check in and getting to my room was a long, strange experience. Part of the problem might have been that I arrived at the hotel well after midnight, and I was tired. There is no clear way to get from the parking garage to the hotel, short of walking out on the road -- the elevator in the garage just goes to other floors of the garage, where there is a lot of construction and rubble about.

    I was given a room in the south tower, which the desk clerk immediately apologized for, and offered to show me to, as it's apparently hard to find.

    The hotel seems designed for conventions -- the two towers flank an awful lot of ballrooms, and getting to the south tower involved walking past all of them. There was a good deal more construction and, also, confusion, even with the clerk leading me.

    Also, the hotel appears to be in the process of re-decorating with a motif of large, brightly colored geometric shapes that border on leering. The hotel's restaurant, Fandangles, seems the design inspiration. It would look somewhat more appropriate in a Las Vegas hotel with an 80's theme.

    The hotel boasted the sweet sleeper bed on the website, but, though the pillows and mattress were nice, the down comforter of other sweet sleeper beds was noticably missing. Thin blanket, unattractive comforter in its place.

    Ice machine noise woke me at 7, construction at 8. Called service desk to complain, they turned off the ice machine and offered me 500 starpoints, which was nice.

    All of that, combined with the desk clerk reminding me that this is downtown Atlanta and it is unadvised to walk around at nice, will probably leave me not returning. Definitely not worth the $109 on Sheraton's website, though the staff are friendly and doing their best.

    Don't expect to sleep well

    from

    Let me start with the hotel staff - they were all very nice and professional. I think they were great. As for the hotel location, it's very convenient to all the other hotels in case you're there for a conference or want to head somewhere on the MARTA rail, which is about 3-4 blocks away (uphill).The rooms are decent, acceptable cleanliness.

    But the pillows are lumpy and hard to sleep on. Which brings me to my biggest complaint - getting a good night's sleep was almost impossible my first two nights. The first room I was given, in the South tower (even numbered room), apparently overlooked a loading dock which became active at 4:30am. I heard the beeps of a truck backing up at 4:30 in the morning. And then at 6. And again at 7.I requested a different room and they gave me one on the other side of the South Tower (an odd number) and again, at 4:30am I was awakened by the sound of vacuuming and someone talking on the radio. It sounded like they were renovating the room next to mine.The next 3 nights of my stay were much more peaceful. Change of room requests must be pretty common, because the staff didn't seem surprised at all when I asked for it.

    Enjoyed my stay

    from

    6/18/03: We just returned from the Sheraton Atlanta. We were only there for 3 days, but I enjoyed it for the following reasons: The pool is very attractive and relaxing; our room was a suite and quite homey, the staff were accomodating, and the maid service was excellent. Also, the Sheraton is located within easy walking distance to CNN studio ( worthwhile visit for only $8.00), Congress Center, restaurants. (Wear good walking shoes, Atlanta is hilly). We actually ate at Fandangles one night in the Sheraton and had a very enjoyable dinner; wonderful and friendly bartenders; patient; and pleasant. RE: downtown Atlanta: heavy police presence suggested you might not want to walk alone at night. Walking during the day was very safe at least on International Blvd. Didn't walk anywhere else. If you go, you should try one of the bus tours to see more of the city. I took the Grayline all day tour and it was well worth the money. Had an excellent driver (Herbert), and saw quite a bit. All in all, had a good experience at the Sheraton Atlanta hotel.

    Terrible

    from

    We were not gven proper directions as to how to get to our room then had to to take a small smelly service elevator to the room, Jillian the desk clerk, was very nice stated if your not happy we're not happy, We were kept awake all night by other noisy guests, and finally at 3:30Am called for security who never came we never slept and left as early as possible to stay with a friend so we could get some rest as we had a 7 hour travel time. We did spend 2 more nights in Atlanta. But we also advised the party we were with that we would never stay at the Sheraton again the desk clerk in the morning offered us breakfast, but we did not feel that was appropriate compensation, and did not acccept, since our friends said we could come to their hotel and get some rest.

    TripAdvisor Reviews Sheraton Atlanta Hotel

    4.50 of 5 stars Outstanding
     

    Travel Blogs from Atlanta

    Another First – A PGA Tour Event

    A travel blog entry by mattandjen on Sep 11, 2014

    9 photos

    What an exciting day. Whilst today represented the last full day of our trip in North America, we had been looking forward to the PGA Tour Championship, the last in the FedEx Cup finals series. We actually purchased the tickets before our flights were finalised and it was one of the reasons we zig zagged across North America in an unconventional …

    The Troll and Dancing Fish

    A travel blog entry by mattandjen on Sep 10, 2014

    14 photos

    A little sleep in this morning which was nice and we felt the world was balanced again when we realised it would be another 30 degree day with high humidity; not quite 90%, but hot and humid enough. The previous two days had been our first respite from the heat in weeks.

    The Atlanta Botanical Gardens was the target today. After a few days …

    Three States and The Last Interstate

    A travel blog entry by mattandjen on Sep 09, 2014

    1 photo

    A familiar scene for us. Girls up early eagerly awaiting the alarm, bags mostly packed, Matt and Jen preparing mentally for a four hour drive (more so regarding sanity than traffic)...'we're on the road again'. This was formally our last US leg drive. Breakfast, car packed, four chocolate cookies from Reception received and we were ready to leave …

    Day 3 Adventures

    A travel blog entry by caslawver on Oct 11, 2014

    2 photos

    ... Siri directions was wrong again! I told Erik to turn her off before I threw it out the window...lol! Tomorrow we go see the Bears play the Falcons. I am excited because I have never seen a NFL game. Should be exciting :-) Monday we will continue our exploring of back roads in the south! Until ...

    Martin Luther King

    A travel blog entry by cpetitclerc73 on Oct 10, 2014

    18 photos

    ... she was arrested in Montgomery. King spoke at the rally's that quickly became national news. The black people boycotted the transit system and the government stopped all service to black communities. The government was losing a lot of money because of this boycott. The black community organized car pools and other forms of transportation in order to get to work. There were suits filed by the white community saying that they did not have proper insurance ...