Sheraton Tel Aviv Hotel
How has this hotel rated in the past?
- Minbar in room
- Shuttle bus service
- Non-smoking hotel
- High-speed internet in room
- Room service
TravelPod Member ReviewsSheraton Tel Aviv Hotel
A standard Sheraton in a great location. Directly across from the beach, and within easy walking distance to other attractions. Breakfast buffet was robust and the dining room overlooks the ocean. Pool area is also nice. Decent gym as well.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sheraton Tel Aviv Hotel
Like a 1980's Holiday Inn in Iowa
I recently stayed at the Sheraton Tel Aviv twice in a two week period, (late June and Early July). I found the location to be superb, right on the beach/prominade, in the heart of the tourist area. The staff was helpful and curteous, and a problem with a late checkout charge was handled to my satisfaction. The breakfast buffet was plentiful, although the staff at breakfast is awful when it comes to serving tea and coffee, their only function aside from busing the tables. After receiving your coffee/tea, you must wait up to 15 minutes while they find cream/lemon. Why they don't leave cream on every table in the first place is a mystery. Making the coffee self serve as well would speed the breakfast up considerably, since they are stingy with refills.
The public areas are excellent. The bedrooms, however, remind me of staying at a Holiday Inn along the interstate in Iowa in the 1980's. Both of my rooms were decorated with the same with stark white walls, minimal inexpensive art work, a small color TV with limited English channels, and aging formica furniture. The bed was not very comfortable. A convertable sofa was in both rooms, looking worn and tired. The curtains, bedspread and carpeting have to be 10 years old and need replacing. The rooms are average size, as the hotel was built about 30 years ago. The bathrooms are adequate, with robes, slippers and a scale.
All rooms face the ocean, those looking west look out directly on the Med. The south view is the beach/prominade and Yafo, the north view overlooks the beach/marina. The north facing room was coolest in the afternoon, since the A/C shuts off if the room is not occupied. We asked our tour guide about the poor quality of furnishings in the hotel and he told us that with tourism so bad during the Intifada, many hotels could not afford to refurnish their rooms. However, if you are charging four star rates, you can't supply a two star product.
Ask for rooms above Floor 13
I have stayed at this hotel before and the one key lesson is to make sure that you receive a room on floor 13 or higher. The rooms below this floor are not refurbished and are sadly dated. The decor induced motion sickness in both myself and my travelling companion. As the other members of my party had what are termed 'deluxe rooms' I could see the difference and went to complain. For $20 extra per night we moved up to a higher floor and had a much better stay as a result. The staff will not volunteer these rooms unless you ask for them!
Other things about the hotel (Which I've reviewed before). It's definitely not a European 5 star. However the location is superb. I have stayed at other hotels in Tel Aviv and believe this is the best for that. The food is very good as well (particularly breakfasts).
Just be warned as well. The hotel is undergoing a lot of refurbishment at the moment. A restaurant is closed downstairs, so breakfast is taking place in the lounge area. There is also building work on the road by the hotel which is causing a lot of noise.
The one issue I have with this hotel is the road that you have to cross to get to the beach. Surely they could put a crossing in somewhere around here to reduce the risks?
A nice hotel
I just returned from the Sheraton Tel Aviv and thought it was very nice. Its not a resort or posh hotel, but good for business or basic family trips. The room was clean and comfortable. I also heard no noise from other rooms or hallways and the place was pretty busy. My reservation was messed up when I arrived but the staff fixed it immediately and was very friendly.
From what I could see all Tel Aviv hotels are a bit run down and weather beaten. I would stay at the Sheraton again.
A Very Big Disappointment
With a choice of 'four-star' properties along the Tel Aviv coastline, you would think that the competition would keep the hotels on their toes. Apparently not.
This Sheraton is NOT good value for money. At US$240, you get a clean standard room, in a good location. And that is where the value ends.
The rooms are of the average size, but it is apparent that whatever refurbishment this hotel has gone through in 2000 according to their hotel description, it was done on a shoestring budget. Hallways were cheap and unpleasant. Everything has been painted over a number of times. The bathroom, very much a usual indicator on how a hotel regards it's rating, could be found in any budget hotel. You had virtually no countertop space, a shower curtain rail that was of the expanding (not fixed to the wall) type that keeps falling down, and an out-of-place cheap plasterboard shelf attached on the wall above the toilet; probably to make up for the lack of space on the 80's bathroom vanity. Although in good condition, the furnishings looked like they were designed in the 70's. The TV was worn out, and the mini-bar didn't work.
The walls and floors of this hotel are paper-thin. You can hear (and feel) every door closing, and hear the room next door being cleaned. Be sure not to be placed on the 17th floor - one below the Towers floor, as you will hear clattering and footsteps all night and all day - and don't expect a sympathetic ear from the hotel staff. You have to insist on being moved.
I arrived at 3:30am, and although there were two doormen and no-one else around, they chatted away to each other, ignoring my presence. Similarly on departure, you are left to your own devices. The check-in staff were unfriendly and indifferent at all times during my four night stay. They were unsmiling, discourteous, and unprofessional. The bar staff were abrupt and didn't show any respect to their customers. I cannot remember meeting ANY good natured staff at this hotel.
The two key cards we had for the room lock had to be re-programmed daily which meant a return trip to the front desk each time after attempting to get into our room. Don't ask for any recommendations from the staff at this Sheraton. They steered one American couple to the most expensive restaurant in Tel Aviv, and I heard their complaint to the front desk on their return only to be told (with a shrug of the shoulders) they asked for a good restaurant and that's what they got.
Both pools were being painted at the same time so one of the unique features of this hotel was out of commission, and no information on when they were going to re-open - with another shoulder shrug. The gym was the smallest I've seen in any hotel. They shouldn't have bothered. The breakfast buffet was adequate but nothing special as you sat in a makeshift area using conference table and chairs instead of a restaurant setting.
Similar to another posting about this hotel, I had left an expensive jacket in one of the rooms. Returning a few hours later, they couldn't find it. The doormen were typically uninterested, and since I insisted, they went looking for it, and finally called housekeeping at my insistance. They finally found it, scrunched up in a ball in a small plastic bag (like it was rubbish/garbage) behind the concierge desk all along.
With a large choice of hotels in the vicinity (the Dan hotels were highly recommended by locals), your money can be better spent elsewhere. This property is not up to the usual Sheraton/Starwood standards, and is merely coasting along on it's name/location taking your money as it goes downhill.
Good enough but nothing special
My sister and I stayed at the Sheraton Tel Aviv for 4 nights last week.The hotel is located right on the beach and our room on the 9th floor had lovely views.On arrival we were upgraded to what we were assured was a newly decorated"executive"room.Whilst it would have been fine enough for a standard room this really disapointed as an upgrade.Not very spacious and to be honest a bit tired looking Adequate covers it I guess. The room was very clean ,the staff friendly and the breakfast varied and fresh but in all the hotel lacks that x factor that separates the good enough from the exceptional.Fine enough if the deal is to your liking.
A solid high(er) end Tel Aviv hotel, esp well located
Slightly dated 4/5 star property but excellent service / location more than made up for that. Pictures on the Sheraton website are a little generous - like all Tel Aviv beachfront hotels, there is actually a road between the hotel and the beach which is easy enough to cross. We had a superior room with a seaview and whilst the room itself was unexceptional and a little dated, the view was great. Balconies are too thin to be much use, but it's lovely being able to open up the sliding doors and look out onto the beach as the sun comes down. Breakfast was typical for Israel (which means it was extensive - no lunch required!). The pool was ok, nothing special and like the hotel, a little dated. The location was excellent, being at what seemed to be a more quiet part of the beach but not too far from cafes. Staff were very friendly and certainly added to our stay. All in all, a very safe choice I would say, and in our case excellent value for money. If you're looking for something slightly posh(er) check out the Dan Tel Aviv.
2-1/2 stars at best!!!!!!
After reading the reviews it was hard to tell where to stay in Tel Aviv. Although I frequent Israel, I have been told that the Hilton is being overshadowed by its competitors down the beach. Well this is what I found.
The hotel lobby has been recently updated along with some of the floors above. The floors that have not been updated are adorned with red tile at the elevators which remind me of a cheap Chinese restaurant. We were upgraded to the club level. Our first room had a fantastic view of Jaffo and the beach however the bed looked at a door, and the balcony is barely wide enough to hold a chair. The towels and linens are over starched and cheap. I would not use these towels or sheets to polish my car never mind sleep or wash with.
The Sheraton boasts wireless signal in each room however after starting my computer I noticed only 2Mps to 8Mps at times. I informed the manager who then relocated me to another side of the hotel where the signal was stronger. In our new room we enjoyed a view of the North side of Tel-Aviv.
The third morning of our stay we attended the complimentary breakfast which was a good spread. Upon leaving my girlfriend remembered having left her glasses on the table so we returned to retrieve them but they were not there. We informed the Hostess who said that she did not know where they were yet after informing the security guard that we would like to file a police report they suddenly appeared. No apologies were given by the hotel managers or hostess, who was in fact rude in her original disposition towards the matter.
The following morning we spent several hours by the pool and yet no waitresses came by. We approached the pool bar to find that only warm bottled water was available. After asking for cold bottled water we were told that room service would bring it down. After 30 minutes of waiting for bottled water we decided to go down to the hotel lobby to purchase the water from the store.
I enjoyed the 1 hotel restaurant 'The Olive Leaf', which may in fact have the best kosher gourmet chef in Israel. Unfortunately there is only 1 hotel restaurant, and it is open intermittently.
All in all the Sheraton Tel-Aviv Towers is a far cry from the four stars it currently boasts.
We stayed there for two days when we first got to Israel. It was fine, just what you'd expect from a large urban hotel, clean, comfortable beds, nice bathroom, helpful staff.
The hotel is well located close to the beach and city centre. Our room was large and had a nice view; looked at the beach and towards the old city of Jaffa.
The lobby was pleasant. The pool was also very nice. My parents received a Senior Citizen rate. An expensive hotel but the promotion made it affordable.
The cleaning ladies were a lot of fun. They were recent immigrants from Turkmenistan or Tajakstan I believe. All the staff were very nice.
I recommend this hotel.
City break in Tel Aviv
We stayed at this hotel for a long weekend in May. The room was spacious and the hotel had a lovely relaxed feel to it with very professional staff. The security on the door was comforting, but not overbearing and as the hotel wasn't too full we had the pool and sun deck almost to ourselves. Breakfast was good - the usual array of Israeli goodies! The hotel is 2 minutes from the beach, although crossing the road to get there can be a trial. I would definately recommend the hotel for its location and amenities.
TripAdvisor Reviews Sheraton Tel Aviv Hotel
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