Sheraton Mission Valley San Diego Hotel
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TravelPod Member ReviewsSheraton Mission Valley San Diego Hotel
Nice hotel. Junior suite was great for our family. Staff are super helpful. Hotel far removed from tourist attractions so we needed our car. Several nearby restaurants and shopping.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sheraton Mission Valley San Diego Hotel
A big thumbs-up on this hotel--I would definitely stay again.
Stayed May 4, 2005, and purchased through a third-party site. THIS FRESH, ATTRACTIVE, AND CLEAN HOTEL WAS AN EXCEPTIONAL VALUE. GOOD LOCATION, close to Westfield Mall, etc., and easy access by freeway to all that San Diego has to offer (also easy to spot and easy to find)--this was our stopping point before entering Mexico. Very nicely renovated, there were already some signs of abuse (bell cart marks on the walls, marks on the guest room carpet), and three MINOR items simply didn't work properly--coffee maker made only 1/2 pot, timer on bathroom heatlamp needed attention/replacement, brand new toilet needed help with its' continually running mechanism two times during our 12.5 hour visit. All staff members we came into contact with (even in passing) were friendly, and the FRONT DESK ACTUALLY MADE US FEEL WELCOME WHEN WE ARRIVED.
My experience at the Sheraton Mission Valley was mixed. They didn't have the type of bed I requested (a king) when I checked in but were able to give me a disabled-access king room instead. Unfortunately, the room was right next to the elevator, which rumbled pretty loudly. The furnishings were nice enough. The restaurant was OK, but nothing particularly fantastic. Service was lackluster. Overall, I found the Marriott and the Doubletree (not the Doubletree Club, but the one in the center of Mission Valley) to be nicer hotels.
We stayed at this hotel for 2 nights. We got a very good rate through AAA. The location is right near the freeway. However, noise was never an issue. It was a nice hotel. We never were in the room for long periods of time. It was clean and we had a nice two nights. We were looking at colleges and this particular location was ideal. It is close to everything. I would definitely stay here again.
Hotel was flawless. Would recommend to anyone who wants a luxurious hotel for a fair price.
We stayed 4 nights and overall found the hotel comfortable, clean and the staff accomodating. We arrived about 1/2 hour prior to 3pm check in and took the chance to see if our room was ready. It wasn't. So we figured we'd wait in the lobby/walk around until the room was ready. Instead, front desk suggested we pre-register, go to the mall across the freeway and they'd call when our room was ready. The front desk staff seemed a little surprised that we asked to have our luggage held until our room was ready. Front desk called after 4pm. I was surprised and a little disappointed that for checking in on a Tuesday they weren't ready on time. But more surprised that they didn't apologize for the delay or have an explanation. They did forget our request to be on the non-freeway side, but quickly re-assigned us when I confirmed our room location. The view from the back side of the property is a lush hillside filled with trees, bushes, and flowers. It was pleasant to look at. The "heavenly beds" they advertise have great pillows and a comfy duvet, though I wouldn't describe the mattress as heavenly in comfort...just average. The room was nicely furnished and clean. I did like the solid bench to put the suitcases on rather than those rickety strappy stands many hotels have. Housekeeping did a great job. My daughter enjoyed finding her stuffed animals creatively arranged on the bed everyday. I agree with the reviewer about the carpets. A shampooing wouldn't hurt. There were plenty of hangers, an ironing board and iron in the closet. I thought all Sheraton's had robes, but this one did not. I also was surprised there was no in-room safe as the reservationist had confirmed. The water pressure was great, but a taller shower head would have been nice. Why do hotels think guests are 5 feet tall? We had one maintenance issue that was promptly addressed and resolved. The tub took 20 mins to drain. When making the reservation, I asked if the hotel was kid-friendly or more "business" based and told it was kid-friendly. Based on our time there, we saw only one other family with a child. While we weren't shunned, the suit crowd was more the norm. We liked the restaraunt. The food was good and the service prompt. It was disappointing that there was no kid's menu. The server was very understanding and accomodating in getting us a kid friendly cheese crisp and some fruit for our pre-schooler. He indicated they are working on developing a kid menu. We enjoyed the pool and spa. There were plenty of towels and lounge chairs. There is a little shop on property for sundries. The woman staffing it was very friendly. There were many family friendly restaurants nearby and the location of the hotel made it very easy to get to/from the airport, Sea World, Legoland, and the Zoo. We also appreciated having the Target store across the freeway to stock up on bottled water and snacks to take to the attractions. Overall, the hotel was nice and all but one or two people were extremely good to us. We were told that they have only been a Sheraton for 2 months, so maybe they are still working on the Sheraton level of service in a few areas?
Ok hotel, great service
I recently stayed one night at the San Diego Mission Valley Sheraton Hotel. Check in was very easy, the initial room that we were assigned to had some problems but we were quickly relocated. However, I had to get my room key recoded twice during my stay which was a bit troublesome. One other thing that I noticed is that for being recently remodeled the carpets were dirty and the pool and spa area looked like it needed to be refurbished. There were no towels in the pool area either. I was very impressed with an employee who was working in the pool area by the name of Andreas. He brought towels to restock and also pulled a pool chair overly directly to us and placed a few towels on it. This kind of service really changed my first impression of the hotel. The breakfast was great, and our waiter Juan was very helpful. Overall, the stay was pleasant, the staff & housekeeping are very friendly and accommodating.
Wonderful Hotel Centrally Located
My husband and I recently returned from a five night vacation stay at this hotel, which used to be the Radisson San Diego Mission Valley, but Sheraton took over as of January 11th. The hotel is very centrally located and it is easy to hop on I-8. The hotel is beautifully appointed and is
very clean with very comfortable beds. (Sheraton advertises Sweet Sleeper Beds for this hotel and they are just that.) The highway noise is noticeable if you are on that side of the hotel, but it did not interfere with our sleep.
We ate at Andre's Restaurant for breakfast and most evening meals. The food was very good and the service was good as well.
The concierge was very helpful. I would suggest that the hotel have her start before 11AM, as most people are out touring before that time and one does not always think to ask questions when they come in after a day of touring. I had purchased Frommer's Guide to San Diego and found that
extremely helpful, so did not have to ask too many questions.
My husband and I toured Balboa Park and loved it. At the suggestion of the concierge, we ate at El Prado Restaurant there, and loved it. We also went to Coronado- beautiful place, and to the Mission Basilica San Diego de Alcala- highly recommend this place. Also visited the San Diego Zoo
- be prepared for a lot of walking up hills and such. Old Town was especially enjoyable with its Bazaar Del Mundo and its historic buildings. The Casa de Bandini was very good. (Mexican restaurant)
We drove briefly through the Gaslamp District, and realized that this was not a place that we would personally enjoy.
Overall, we found San Diego to be a beautiful city and this was a nice hotel in which to stay. We did rent a car and would recommend that as the way to get around, especially because we were visiting relatives in nearby El Cajon.
Thanks for making me look so good
We have been traveling out of the country for the last 5 years on business and pleasure, the best hotel I have ever stayed at is the Wyndam Rose Hall in Montego Bay,Jamaica until that is the my stay at the Sheraton in San Diego (Mission Valley)
We were on business and pleasure and we found the facilities for both excellent. From the best concierge in the US (hats off to Joan Pico) to the wonderful deal maker Karie Staelgraeve, this hotel offered the finest of the fine and the service was to die for. Thank you Tracy and Juan at Andre's the food was absolutely wonderful. The hotel was always neat and clean (thank you Josephine) and the Banquets were right on time and planned with the greastest of ease (thank you Patrick Marsh) you all were the best staff, give yourself a hand, job well done.
All of you made my job look so easy and made me look so good.
Thank you all for a wonderful stay at the Sheraton and as I continue with my travels and bookings for the company I will always review the Sheraton first. You will always be at the top of my list. Thank you all.
We stayed at this hotel for two nights just this past week.
This used to be a Raddison property which now is a part of the Starwood family. I used 4000 Starwood points per night which I first thought was a lot for a no frills Sheraton property. However, in the end, the points were well worth it.
When I arrived, I was automatically upgraded to the club floor room with two queen beds and the $7/day parking fee was waived. But when I asked for a room with a king size bed, I was given a room on another floor, but still with an access to the club floor, which meant that I had could have free continental breakfast and an access to the happy hour.
The room was very large and well appointed with a set of comfy sofa on one side. There wasn't much of a view from the room and the balcony actually blocked the view somewhat. Though, there isn't much of a view from the hotel, it's very conveniently located with an easy access to two major highways (8 & 163) and a short 10 minute drive to the airport . Plus, the best shopping is only a skip and a hop away just across the highway 8(mission valley & fashion valley shopping center).
They even had a pot of coffee ready at the lobby as we were leaving to catch a 7am flight. It was a sweet touch!
Lovely room, had a pleaant time
We stayed for one night at the Raddison Mission Valley May 29, 2004. The newly refurbished room was perfect. Beautiful, large room with nice decor, nice bath, very clean wit very comfortable beds. Staff was friendy and helpful. They are still in the remodeling stages, so be sure to ask for a newer room. The pool was very nice also. Lobby and ground floor was kind of torn up for remodeling. Lots of free parking. Close to everything. A little freeway noise, but we were exhausted and had no trouble sleeping. I would definately stay there again.
TripAdvisor Reviews Sheraton Mission Valley San Diego Hotel
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