Sheraton Dubai Creek Hotel & Towers
How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
- Airport Transportation
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Historical Traveler Reviews Sheraton Dubai Creek Hotel & Towers
Another typical Sheraton
Stayed in the Sheraton Dubai Creek for three nights in January 2006. The big advantage: You know what you get. It's a typical Sheraton hotel, neither stunning nor disappointing. The hotel is located directly at the Dubai Creek, not too far away from the airport. Downtown Deira with Gold Souk and the Arabian markets are approximately two kilometres to walk. The staff is friendly, the rooms are spacious, but not very cheap. Internet services are ridiculously expensive. You should ask for rooms at the upper floors and if possible on the Creek side. The traffic on the Baniyas Road is massive and extremely noisy. There is not much to do nearby the hotel, except the Creek tours. For everything else you need to have a car or hop in a taxi (if you have a rental car: valet parking is for free!). There are three restaurants in the hotel: The Italian is pretty much okay, the Indian restaurant is really good. The downside: Both are not cheap, food per person with drinks will not be below 25 Euros. There is a Health Club with a rather spacious gym, whith several bikes, new running machines and a weight lifting section. The pool is small, but well serviced and with a lot of sun, especially during the afternoon.
Finally, it depends on what you want: Bur Dubai on the other side of the Creek is the place to be, where most of the nightlife takes place. If you will spent most of your time at the beach, go for another hotel nearer the coastline and on the other side of the Dubai Creek, where you'll find more options for nightlife and dining.
Not quite a 5 Star Experience but pretty close
Stayed at the 5 Star Sheraton Dubai Creek and Towers with my wife between the 28th Nov and 7th Dec, had prevously stayed at the Metropolitan Palace a couple of times and also the Metropolitan Hotel on SZR, found the Sheraton to be as good if not better than the Metropolitan Palace, reports of the pool being small were correct but the pool area itself was good and the drinks/food service was good if not a little pricey, free shuttle to the beach was good although the trafic situation is worse than ever and the Sheraton Beach Resort is fast being overtaken by the huge construction sites behind it but once you are on the beach the noise from the construction site is not a problem, all in all the Sheraton Dubai Creek is a nice hotel with very friendly staff, all I would say is try to get a Creek View as the road View rooms have a lot of trafic noise.
Sorry won't go back...
After the Hilton Dubai creek this was a bit of a let down.
It's a very big commercial set up with its business clients coming first. We had a comfortable room on the first floor (5 upwards are for business only) with a nice view of the creek. However, all the rooms come out onto a large entrance foyer which is on the go 24/7 AND there is a water feature which is very noisy that doesn't get switched off until very late. Add on top of that a pianist that plays each evening and your tranquillity is spoilt.
The breakfast is buffet style. There is plenty of choice and its good quality. Our experience of this aspect was however marred by the young lady who greeted us, she quickly became engaged in a telephone booking for lunch and dismissed us to an indoor table despite out request to sit outside with a chance to get away from any smokers. The staff on the following days were more obliging and outside is much more palatable..
Sorry won't be staying again its back to the Creek Hilton across the road for us. Very much a business hotel, but don't treat tourists as second class.
We have recently returned from Dubai having stayed at the Sheraton.Our first impressions of the hotel was how impressive the lobby was. All of the staff at the hotel were very nice and helpful. The hotel itself is located in a good area not too far from the airport and not too far away form the shopping malls. Taxis's are very cheap but found that the taxis drivers don't really speak to you much and don't return your change if you don't ask for it back. The breakfast menu was excellent so much choice they catered for every nationality.You can choose to eat inside or outside in the sun. The swimming pool is on the small side but it was lovely and cool. If you want to phone home it's best to purchase a phone card. Lovely hotel, lovely country, but remember that October was the month of Ramadan and there are restrictions such as shops closing at about 1.00 in the afternoon.
Nice but very noisey
The hotel is beautiful but there were problems:
They will charge you extra if you try to check-in before 1500.
Make sure you get a room on a high floor. I was on the third floor and had to listen to jack-hammers and loud construction coming from the basement of the hotel. The management said that the work was on the road, which is definitely under construction, but there were no workers on the street when the hammering started every morning at 6am and ended at 4pm.
Internet is available in the rooms if you have a laptop but the rates are extremely high. Almost $35 per day. There is an Internet Cafe across the street if you can find a way through all the road construction.
I participated in the Iftar buffet (breaking of Ramadan Fast) and the food and selection were excellent but not worth the $27 per person price.
Overall, I was not happy with this hotel and will probably not stay here again.
Yes, it is very good.
Had connecting rooms on the second floor with astounding creek views.
The hotel has an impressive entrance and is very formal. The rooms were clean, big and the views breathtaking. I was there for nine nights and enjoyed every moment, as did my wife and two children (12 and 14). The pool area is quiet and if you want party activities you are in the wrong hotel. Sedate and civilised would be my description. Yes it was Ramadan and I understand the last reporters comments re Iftar, but all of the other hotels are the same. I have visited the beach hotels and this in my opinion is better, without the cost of beach frontage.
The door staff and valet parkers were all nice guys, give them a little respect, as so many others do not, plus a small tip and they cannot do enough to assist.
I have watched so many people treat hotel employees as the lowest of the low, being rude to them and then read the comments within this site....
I would stay at this hotel again without hesitation. Very very good
Good hotel and location
we stayed in this hotel and i found it to be very good indeed. we arrived from a night flight and its true what another reviewer says, that you will be charged if you want the room before 3, i payed around £50 but we were so tired it was worth it and we got upgraded to a tower room. the hotel is in a great location we found, it was clean and tidy and the staff are very friendly. rooms were cleaned everyday and you get more towels than i have ever had in a hotel before! the only minor complaint i had was that it was ramadam when we were there and when we were sunbathing around the pool, about 2 in the afternoon they started putting the tables out for the iftar that night and you did feel as though you were imposing. on all very nice and if you want to know anymore, please mail me.
Staff rude, charge 200% for the room for check ins before 1500 hours.
This hotel has good views from the restaurant, but the male staff try to second guess you, dont let you finish your sentences and jerk you around.
Really annoying that the greedy management has put the check-in time at 1500 hours and then charge you 100% more for checking in at any time prior to 1500 hours. I paid US$700 for the first day that I was there after which US$350 per day. I vowed never to stay again.
They are arrogant in that they have a high occupancy, and do not care to entice frequent visitors to Dubai.
The rooms are of variable quality and my associate informed that the more times you stay there, the lower the quality of the room that they give you.
They failed to follow through on a wake up call and they forgot to send a car to collect me from the airport.
Advice, try another hotel
Just returned from staying at Sheraton in Dubai Creek. Not recommended for a tourist to stay here. The location of the hotel itself is not great nor is it the worst place either. However, the facilities and services are pretty poor. There is no concergie therefore difficult to find information about things to do in the area. We stayed as a Starwood Preferred Guest and our reservation was screwed up. The restaurants in the hotel are poor with one indian and one Italian restaurant which covers the buffet breakfast. Most of the food served from the Italian restaurant menu is microwave taste! More a business person's hotel on a very temporary stay. Its got a gym with more multi equipment but small overall; a small health centre but no spa treatments only massage. Pool pretty small also with a wall blocking the view of the Creek, but to create privacy i guess. If you want something on the beach, get a hotel on Jumeriah Beach, alternatively the Hilton Dubai Creek had good reports. Must give credit to the staff however who are very friendly.
Smart Hotel, rooms, reception area, views of the Creek were just dandy. We were only there for one night on business but cannot fault the place. The only downside for holiday makers might be the size of the pool area. As it gets so very hot, you don't want to hang around outside for too long anyway.
TripAdvisor Reviews Sheraton Dubai Creek Hotel & Towers
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