Kona Kai Resort
How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- High-speed internet in room
- Conference facilities
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TravelPod Member ReviewsKona Kai Resort San Diego
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Kona Kai Resort San Diego
An overall great hotel!
Shelter Pointe was great! The room was perfect, great views, clean bathrooms. It was at a great location. I definately reccomend this!
Large room with dinning area. Great marina view. Grounds were very nice. Not that far from Seaworld. Ballpark water taxi right across the street. We were very happy here and will return.
Super place and staff
We arrived at about 8:30 pm on a Saturday night fearing that because of the late hour of check-in, we would have a droll room. To our joy, we found that all the rooms were full and that we would have to be placed in the town house (I hate it when that happens). The town house's are just that, 2 story with 2 master suites, living room and small but complete kitchen. The view was of the Harbor and boat slips (darn). The rooms were clean save the carpet which needs some attention. The entire staff was most cheerful and full of knowledge about the area. We are looking forward to going back to San Diego, just to stay there again(and maybe visiting our favorite Nephew). The food in AJ's is outstanding(I personally loved the Filet) for those who want to stay close to the hotel at night . the prices are reasonable and service outstanding. We highly recommend this property for those whose budget permits.
Not bad for a hundred bucks
My husband and I stayed here for two nights on our honeymoon. We were given a room that faced all the boats in the marina, and it was a great view. The room was clean with very up to date decorations. There were running and walking paths all over the place, which was nice. The hotel had a computer with internet access and was close to downtown and other attractions. We checked internet rates and found it for $99 per night.
Shelter Pointe is great!!!
Shelter Pointe is great! I stayed there a few years ago and the rooms are clean, AJ's grill has a great values for dinner (and the best brunch!). I also loved the pools. Some days they were a bit full but one day we had the pool all to ourselves! The grounds are beautiful and the lookout to the marina is surely not to be missed. It is close to attractions but still keeps the peace. I definetly enjoyed my memorable stay in San Diego because of Shelter Pointe!
Disappointed with the rooms
Two of us stayed at the Shelter Pointe Hotel on November 10, 2003. The room that the front desk clerk had reserved for us was unacceptable: there was a large stain on the carpet in a very prominent place (near the front door and the bathroom) and there were numerous dark spots around and in the bathtub. The front desk clerk sent us to another room which also had a splatter-stain on the carpet, but we took the room because we could hide the stain with the footstool, and the room had other good points: a king bed in a non-smoking room, a private small balcony with 2 chairs, a roomy area by the sink and bathroom. When we went to bed, we heard the loud voices of children from the next room, so we could not sleep. I phoned the front desk to ask someone to get the neighbor room children to quiet down. I presume the hotel staff did something because the children quieted down soon after that.
OK for a quick weekend getaway
The quality of the hotel was modest. The location was good. The beach, though small, met my needs for some weekend R&R. The room was clean, but quite small. Given the price, it's not a bad weekend getaway. Just don't expect something fancy.
My family of 4 stayed at this hotel for 9 nights in August. Found it very comfortable and had easy driving access to all the major attractions in San Diego. The staff was very helpful and the cleaning crew did a great job. Booked a low priced room through internet and then upgraded at check-in for $10.00/night which was worth it. Had a quiet room overlookin ther private sand beach and marina. the kids loved the pool, and the ocean breeze made it quite comfortable outside.
No noticable noise from airport or navy base. Easy access to San Diego airport. The rooms have a small fridge and the old type of air conditioner. They are fine for 4 people but a little on the small side.Although our room was very clean and had newer finishes, I could not help notice that there seamed to be other guests complaining about their rooms, so we may have got lucky, I say pay for the upgrade
Concierge took time to find us a restaurant
I checked in on Friday at 4pm, and although our room was non-view they upgraded us to a view. They charge $8 a day for parking w/ in and out privileges. When I got to my room I was pleased with the decor (exactly the same as the room in the website), but I was disappointed with the size. It was extremely small. The bathroom/vanity were fairly standard. The housekeeping service was poor, I called housekeeping for more towels and we never got them, I had to call again the next morning, but the rooms were serviced and we never saw the maids. The area is on a peninsula with about four other hotels. The hotel is surrounded on both sides with water. Its not the kind of place you'd really go swimming in, but its got a sandy area, and a volleyball net, and a place to walk your dog on the beach. Its not especially picturesque, but it doesn't hurt the eye either. The hotel appeared to be well maintained. They had tennis courts available, and appered to be free to guests. I did not try the restaurant but did look at the menu and it was a typical overpriced american food hotel restaurant. If you have kids there is a playground just a little bit down the street. The hot tub and pool were adequate, nothing special. But the conceirge did spend a lot of time trying to find my boyfriend and I a restaurant that would suit our tastes, and even had menus on hand for about six of the local restaurants. We recommend the Japanese sushi place down the street.
Very disappointing; poor service
Arrived at 2pm from the East Coast for a week long conference. Sorry! couldn't check in until 4pm. 4pm, Sorry we're still cleaning your room. 5pm, Assigned me the wrong room, necessitating a long return trip to the front desk. Finally got into my room at 6pm. Front desk personnel were unhelpful, seemed annoyed that I was interupting their personal conversations.
Very poor room service. Overpriced on-premise restaurant. No place to get a convenient bagel and juice.
Rooms were not cleaned promptly. Often they were still cleaning at 4pm. Several rooms had ants.
All in all VERY disappointing.
TripAdvisor Reviews Kona Kai Resort San Diego
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