1 Lexham Gardens
How has this hotel rated in the past?
Historical Traveler Reviews 1 Lexham Gardens London
An awful place to stay
During the last ten years I have stayed in various places all over England, both private homes as well as hotels. Without doubt Shellborune is the most terribel and awful place I have ever experienced. The room was dirty, I had to order the staff to clean the bathroom and there were holes in the wall (to the next room) that were mended with toilet paper. Even though £ 30 a night is cheap, one should expect a minimum level of cleanliness.
My recommendation is to avoid this hotel and go for a private accommodation. There are plenty agencies in London that provide accommodation in private households.
Stay far away from this hotel!
We were a group of seven people that arrived to the hotel and thought: "this looks good" when we saw the outside. As we went inside a smell of curry and other fumes hit us. The elevator was so small that hardly one person made it in with a suitcase. But that was still fine! When we opened the doors to our rooms we were about to get a chock! In one room the window didn't stay shut and the phone had the cords cut off. In the other rooms we discovered holes in a window, doors etc. Two of the rooms didn't have showers! Wallpaper was missing, the rooms were dirty and the wastebin had a dirty, used plastic bag in it.
We stayed in that hotel for an hour, just as long as we found a new hotel! A few of us in the group has travelled quite a bit but none of us had seen a hotel like this! Lots of youth hostels are a lot, lot better! So don't spend your time, money and energy on this hotel!
I gave this an okay, but it is pretty close to terrible. As you approach the entrance, you are greeted with a red carpet and beautiful lanterns. As you enter, the interior paints a whole different picture. Unlike some of the other comments, we found our room clean (but bought disinfectant wipes and wiped down everything we could anyway, but found no dirt). It just felt dirty! The sheets were clean, but the shower was moldy and so was the shower curtain. (How much would it cost to buy a shower curtain? You can get one at the dollar store!) The sink was cracked. There were holes at the entrance and exit to the pipes in the bathroom and my mother and I right away plugged them with bunches of toilet paper to prevent any little critters entering in the middle of the night! (By the way, there was no sign of any little critters.) There was also a hole in the floor in the corner near our bed, which we plugged up too. The lampshades were all stained. How do you stain a lampshade? The TV was not plugged in and when we plugged it in we still did not get a picture because the cable wire was also disconnected. It consisted of 2 copper wires sticking out of the main wire! We finally did get a picture, but did not breath around it, just in case. The TV also had a big crack on the side of it. We got fresh towels everyday, they just didn't take the old ones out. So after 3 days, we had quite a stack of dirty towels sitting there. The breakfast was made fresh as you came in to eat. You got eggs the way you wanted them, hot toast, tea/coffee, cornflakes and juice. We found the breakfast very nice and the cutlery and dishes clean with no spots, which you can't say for the more upscale places. The hotel is situated between 2 tube stops and near a lot of restaurants and a Sainsburys (grocery store) which was open all night. A good place to get your lunch or dinner with sandwiches or a salad bar a lot cheaper than the restaurants. The hotel is in a good location, it's just a shame the place is such a let down. All in all, give this place a miss.
Was the name the Hellborn Hotel?
I stayed at the Shelbourne 2 nights in August 2004. I made the reservation over the internet from Ryanair's site. I payed in advance, which was much more expensive (£55) than to pay cash (£30). When I arrived, the old lady in the reception told me that no such reservation had been made. She was arrogant and obviously not interested in having me as a guest, consequently watching the TV more than she looked at me during our conversation. After several phone calls to different hotel booking firms she found my reservation and gave me a key.
Up in my room, there were no light bulbs in the lamps, neither on the bedside table nor the desk. The toilet did not flush when i turned the handle. There was a laundry tag stuck to the bathroom floor, making me wonder if they ever clean the floors. I told the receptionist about this when I went out that night. When I came back, there were lightbulbs in the lamps. However, the bedside lamp still didn't work. The toilet was flushed, but it did not flush again when I turned the handle. That laundry tag still stuck to the floor. The breakfast next morning wasn't served before 7:30 and it took 25 minutes to get toast and a fried egg despite there was just 6 persons in the dining room that morning.
Stay away from this hotel !!!
We stayed one night in August 2004 with my wife and 2 children. The room was dirty (ie coffee stains, smelly, chewing gum stuck on the ceiling, cigarette burns on curtains, etc ), the curtains were hanging off the curtain tracks, nails sticking out of the wardrobe, I could carry on for hours !
As for the breakfast, don't bother !
I think it's scandalous that this 'hotel' should be given a 2 star rating, I know it is cheap, but for the price you are entitled to expect a basic facility which should be clean and friendly. KEEP AWAY FROM IT !!!
A good alternative for a budget traveler
I have visited Shellbourne Hotel regulary since 2000 and have always got at room with clean sheets and towels. Cheap hotels in London are hard to come by. Shellbourne charges £30-35 per night for a single room with private toilet and shower, breakfast included. Friendly staff.
A terriblew hotel
I completely agree with the negative review below. We stayed at the Shellbourne about two years ago and found that it was a horrific place.
We only had breakfast at the hotel after the first night, since we had an unpleasant feeling that the hygieninc standards in the kitchen were probably very low.
This feeling was motivated by the fact that we found a dead cockroach in our bathroom. We reported this unpleasant finding to the staff and asked to have the bathroom very thoroughly cleaned. Interestingly, the cockroach had been moved when we returned that evening - but not removed.
We tried to find another hotel, but every other hotel nearby was completely full.
So it is extremely cheap - that is the only positive thing, I have to say. Not cheap enough, though!
We were first put to very dirty room with no sheets on bed. The next room was very dirty too. Leaky plumbing, bare wires sticking out, vintage b&w TV, smelly, wallpaper missing off wall-need I go on. Even though we felt itchy after our night there we would not have gone in the shower. 'Breakfst' was a basket of cold hard boiled eggs- we declined. Interesting to note that as soon as you enter the reception you must pay for your room. -no refunds given. If there is a worse hotel in the world, let alone London I would be amazed.
I stayed two nights at the Shellbourne. I think the hotel is good value for money. I paid 30 pounds per night for a single room with ensuite facilities and the price also included continental breakfast which I thought was nice.You can buy your own food and drinks and use the fridge in the common room as well as helping yourself with tea and coffee there anytime.The location is excellent, the hotel is very close to two tube stations (Gloucester Road and Earl's Court) and to the lively area of Earl's court. At the same time, the road where it is situated is very quiet, a nice break from London's hustle and bustle.My room was clean and so was the bathroom.It might not be the most modern or fancy hotel ever, but I liked it and would certainly recommend it to those who search for a decent and still reasonably priced accomodation.
BEWARE OF THE SHELLBOURNE
After a long and tired search for accomodation, I came upon the Shellbourne hotel in Kensington, London which was advertising single rooms for thirty pounds - what a cheap price for what appeared to be a nice looking hotel. I went in - discovered the rooms were actually thirty-five pounds, still very reasonable I thought so I paid and took the key. I found the lift - which was very tiny and as I am claustrohobic that was an immediate concern, I fought my fear and went up, I iniatially picked the wrong room and was seriously concerned on how easy it was for me to use my key to enter it. I then found mine which was very tiny and the wall had obviously been kicked in. For a moment I contempted the affordability of the place versus how very unsafe I felt there - my safety concerns won and I decided to check out. The concierge first offered me an alternative room but I felt that this did not solve the problem, he then moved to show me a sign that stated that the hotel did not give refunds. I argued that I had merely been in the room a minute and that this was unreasonable - but he would not be swayed. So I left with the dubiousness of the place further confirmed in my mind. Is this reasonable behaviour?
TripAdvisor Reviews 1 Lexham Gardens London
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