Shelbourne Hotel Dublin

The Shelbourne was fantastic, with service superior. My husband and I, along with our daughter and son-in-law stayed here in May 2007, using Marriott points, but would definitely stay here again even if we had to pay! The location was perfect, just a block down from Doheny and Nesbitt and within walking distance of most everything. Excellent!

We were fortunate to stay in the Shelbourne for two nights in May and this is a beautiful and well located hotel. This is a real 5 star hotel in any part of the world.

The customer service was great from the reception desk to the bell hop. The renovation is beautifully done while still retaining the character of the hotel. Our room was lovely, the bed comfortable, the bathroom had everything you need including a power shower and wonderful products. The bed was very comfortable and the room quiet.

I can't comment on the hotel restuarants because we only used room service for coffee. Room service was prompt and the coffee was great.

I hope to return someday and hope the smiles that were on all of the employees faces are still there. The excellent customer service is what will make me want to return again and again.

My husband and I normally stay at the Westin in Dublin, but for the weekend we wanted a reservation, it was fully booked, so we went in search of a 5 star property that suited us. The Shelbourne met and exceeded every expectation we have for a luxury hotel. From the moment we arrived curbside the service, attention to detail, and staff attentiveness never faltered. From the offer of lemonade and a brownie at check in, to our wonderful bathroom complete with bath salts and luxury robe, every portion of our stay was excellent.

Our initial stay was for only one night, as we were continuing on to the Sheraton Fota Island Resort in Cork the following day, but we were so impressed with The Shelbourne that we booked a suite for a night following our return from Cork. That overnight suite reservation turned into a two-night stay!

Room service, housekeeping, bellman, and check-in staff were all pleasant, professional, and discreet. Room service from the Saddle Bar was fantastic and they accomodated things that were not on their menu easily and cheerfully. No doubt, we will stay at the Shelbourne again and again. Although it may be on the pricey side for some, we believe it's worth every penny.

Every need is taken care of, Food , drink entertainment, travel is all excellent. The location is the best in Dublin.

But it's pricey, very. No free internet access, I found that rediculous for a place like this.

The hotel has been superbly restored with really excellent finish to all the rooms and public areas.

We stayed for one night in a Delux double and when the front desk found out that we had a special anniversary, a complimentary bottle of champagne with strawberries and chocolates was delivered to our room. The rooms at the rear are quiet and extreemly well finished.

The staff are young very eager to assist and starting to settle in to there new roles. The ambience of the old hotel has settled back into the new surroundings very well. We had lunch in the bar, dinner in the saddle room and breakfast also in the saddle room. Drinks in the bar and residents lounge.....and 2 o'clock in the morning is just as pleasent as early evening with no pressure on you to get to bed.

The food in the saddle room was vey good with very relaxed surroundings and excellent service. Its very much stilled on a classy American steak house theme with super steaks and shell fish. Not cheap. Lunch in the bar was also good but servie a little bit slow - But since it was back doing what Dublin does best - raining - who cares.

The pool and other facilities are not yet open, so cannot comment

This isn't a budget hotel but it certainly is worth the extra investment.

Nos alojamos en el hotel Shelbourne una noche... ¡Qué pena que no pudo ser más tiempo! Este hotel es absolutamente precioso y el personal es muy agradable, eficiente y atento. Mientras nos registrábamos en el hotel nos ofrecieron toallas calientes y un vaso de limonada casera y magdalenas... un toque realmente encantador. Nos dieron una habitación doble con una cama muy grande- los muebles eran muy bonitos y la coma era muy cómoda, había una TV enorme con pantalla plana, un reproductor de cds- el baño era enorme... Albornoces, pantuflas, productos de tocador muy buenos. La atención a los pequeños detalles es muy buena. Si el dinero no es un problema entonces este hotel es perfecto. Nosotros teníamos un presupuesto limitado así que decidimos coger el autobús (creo que el nº 746 desde la sala de llegadas en el aeropuerto y nos dejó al lado del hotel por €1.90 por persona .... genial de precio. Decidimos coger un taxi de vuelta al aeropuerto y nos costó justo un poco menos de €30 que no está mal. Este hotel tiene una ubicación fabulosa para explorar Dublín- decidimos no gastar €30 por persona en el desayuno del hotel pero fuimos a un restaurante muy cerca por menos de €10 cada uno. Me encantaría volver... ¡Con suerte tendremos un mayor presupuesto la próxima vez!

El recién renovado y reformado Shelbourne reabrió el 12 de marzo después de llevar casi dos años cerrado. Desde entonces he pasado cinco noches en el hotel y está mejor que nunca. (Me he estado alojando aquí desde el año 1989). El gerente del hotel Liam Doyle ha hecho un gran trabajo con el personal nuevo. Como viajero frecuente el nuevo Shelbourne es mi hotel favorito.

Stayed at the Shelbourne Hotel for one night .... so sorry it couldn't have been for longer! This Hotel is absolutely gorgeous and the staff are very friendly, efficient and attentive. While we were checking in we were offered hot towels and a glass of homemade lemonade and muffins .... really nice touch.

We had a double room with a kingsize bed - the furnishings are really lovely and the bed was very comfortable, huge plasma tv, cd player - the bathroom was huge .... bathrobes, slippers, really nice toiletries. Attention to detail is very high.

If money is no object then this hotel is perfect. We were on a budget so we decided to take the bus (think No. 746) from outside the arrivals hall at the airport and it dropped us of at the side of the hotel at a cost of €1.90 per person .... extremely good value. We decided to get a taxi back to the airport and it cost just under €30 which isn't bad.

This hotel is in a fabulous location for exploring Dublin - we decided not to spend €30 each on breakfast in the Hotel but went to a diner very near for less than €10 each.

Would love to go back .... hopefully on a bigger budget the next time!

The newly remodeled and renovated Shelbourne reopened March 12th after being closed for almost two years. Since then I spent five nights in the hotel and it is better than ever. (Have been staying here since 1989). General Manager Liam Doyle has done a brilliant job with the new staff. As a frequent world traveler the new Shelbourne is my favorite hotel.

I've just returned only a few days ago from The Shelbourne Dublin. I was originally staying in another hotel just across the park, but one visit to this magnificent beauty and I knew I had to change hotels. The concierge even came to pick me up from the other hotel.

As one knows, beauty is only skin deep, but The Shelbourne's allure goes far beyond. In addition to it's historical significance is it's attitude of service, which was what I loved about this hotel most of all. Nothing was a bother, as "Delighted to Serve" truly is in the heart of every employee. From the the conciege who hand delivered forgotten car rental keys to the Dublin airport rental agency, to the doorman who held on to my room pass as I left for a quick walk, to the chef who made my eggwhite/no oil omelete just to my pleasing. The list goes on and on.

And then there is the location. Not only does The Shelbourne sit directly across from St. Stephen's Green, but this hotel is only a short walk from many of Dublin's best restaurants, pubs, shops, and major tourist attractions such as Trinity College, The Post Office and even the Temple Bar area to name only a few.

This review could go on and on, as the newly reopened and refurbished luxurious Shelbourne has so much to offer. I imagine that soon the word will get out and it will be listed on Trip Advisor as one of the best hotels in Dublin, if not the best. By the way, this is not a paid advertisement. I'm just an average gal from Orange County, California who now loves Ireland and can't wait to go back!