Shangri-La Edsa Mandaluyong

I was extremely pleasantly surprised by this hotel. The service and room were both excellent. The food, spa treatments and room were an unbelievable value. I would normally expect this type of service/room for prices 2-3x. It's at a Four Seasons quality.

Try the Chinese or Japanese restaurants.

Great value 5 star hotel. Manila is a big, smokey and busy city where you have to stay on your toes. The Edsa though was great - the staff were very helpful and the whole place had loads of quality.

Reception areas sparkled and had great times in the Foyer Garden Bar.

Breakfasts were fantastic, especially the Bread and Butter Pudding!

Room comfortable and well decorated - great views from the 17th floor.

Although the wedding we were there to attend was actually in another location, there was plenty of wonderful places in the Edsa for photographs of the happy couple before the big event.

we left a neighboring hotel because of poor service. saw the edsa shangrila from our window and contacted them to ask to transfer to their hotel.

they made our transfer easy and we didnt have to be with our luggage because they offered to pick it up themselves.

when we got to the hotel. everything was in order

the service this hotel gave us was definitely first class.

even tho there are plenty of hotels that are cheaper, the little extra cost for the room is well compensated by the staff and service.

a true bargain if experience what we went through.

i would stay here again on our next visit.

I took a short trip with my aunt when i was in Hong Kong to Manila and for 3 nights i had a really good deal, i only paid $1199 (hk dollars) which was equivalent to £80 which include all my flights and transfers. This hotel took my breath away, from the lobby to my room and the outside pool and restaurant was faultless. There wasn't a single dust in site and the jacuzzi and steam room was free of charge too. My room was spacious and well equipted, Level of service was high. Great seafood buffet at the restaurant and the pool even offered a slide and great plantations in the garden with a detached bar. All in all i would definately go back to this hotel and recommend it to any others who wish to go phillipino

Edsa Shangrila in terms of service staff have higher standard than Makati Shang. also most of the restaurant inside the hotel serve great food specially Paparazzi(italian resto)

Bad Points

1. the room cleaning was charge on us and we stayed there for 4nights. the reason why they charged us is that because i ask once the staff if they can clean our room every 10am. they said ofcourse but i think the staff didnt understand me so because of that i was 4K(pesos)++ a day for designating a time for cleaning So if i know that will happen i shouldnt have thought of asking them what time and just leave it when they want to clean it.

2. theres some service and room charges that i wasnt able to check because we are on rush to leave already and i trust them but its late when i found erros about it. so i suggest to double check and ask what those charges for bcause mostly are in keywords with numbers on it so ask what is that charge for.

One of the nicest hotels I have stayed in ever (even by the high Shangri La standards) with superb facilities and restaurants. Unfortunately the city around it has the worst traffic I've ever seen, and the general poverty of the Philippines is obvious. If you're on business in the area, stay here. If it isn't business go somewhere with a better location. As for the shopping mall, I found it a bit depressing as there was nothing that really appealed to a Western consumer ; e.g. 3 month old, second hand magazines.

Stayed at the EDSA Shangrila for 3 nights before our return to TOkyo last summer. The children loved the swimming pool which was as well kept as the rest of the hotel. The room was rather small & unfortunately we had a toilet back up in the middle of the night. THe breakfast buffet was adequate but was rather too fancy for my children to really enjoy. We were not informed that we could also have breakfast in the regular restaurant. THe whole hotel was too big & as a result personalized service was seriously lacking. We had stayed at the Holiday Inn Galleria earlier but wanted to have them have the Shangrila experience. Unfortunately, they said they prefer themore friendly, personalized service of the Galleria where we were addressed by our names. The real outstanding service I received was a great spa experience from a licensed therapist. The price was also very reasonable.

Edsa Shangri-la might not be the fanciest hotel in the Philippines but sure beats them in hospitality, friendliness and great pool ( i can say that because we've been in several hotels in Makati and they are all plain looking pool). My family stayed here for two weeks and we really had a great time. All the staff are very friendly (Shangri-la must be very proud!!), from the bellman, Rene, who is polite and always helpful with my children, Arcel of housekeeping who always greets my family every morning with a smile and always ask my husband if there is anything we need. The staff in Garden Cafe are sure nice people esp. Khaye, Earl, and Chef Rico (how can we forget all the food you made us every morning!!!).

We brought our three small children (9, 5, and 4 years old) and Shangri-la truly made their experience unforgettable. They were at the pool every single day! Our advice if you have children make sure you get two rooms (yes, we had two rooms) since the rooms are not very big.

The hotel is walking distance to Megamall and Shangri-la mall (if you don't like the crowd this is for you) and restaurants are everywhere, you won't starve.

Stay here and you will not have regrets.

The Hotel is right next door to "SM Megamall" and "Shangri-la Plaza". I believe it's the country's biggest malls. Walking distance is the Podium Mall and alittle further is the Robinson Galleria Mall. The hotel is very beautiful and very clean. So are the rooms. The employees are very polite and professional ( what you would expect in the Philippines) I highly recommand visiting the Philippines and stay @ Shangri-la ( Edsa or Makati) Hotel.

I stay here almost every year as its this hotel is in the perfect location for shoppers paradise! It is close to all the major shopping complexes especially SM Megamall (just across the road). The service and staff are friendly, you might even spot a famous person or two!

when you get tired from shopping or have too many bags you are only a short distance from your hotel.

The chinese restaurant upstairs, is nothing special, I recommend you check out the delights of alot of the other eateries close by such as Barrio Fiesta (Green Hills) or Max Restaurant which is in the nearby shopping Rustan's shopping complex.