The Bund Hotel
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Historical Traveler Reviews The Bund Hotel Shanghai
This hotel was perfect for my needs. It was centrally located -- within walking distance to the Bund and to Nanjing Street. Yes, it is not right on the Bund but it is basically a ten minute walk to both the Bund and to Nanjing Street.
The staff was extremely helpful and service at the front desk, the concierge desk, and the lounge (less so in the restaurant upstairs). I had not trouble with the service and thought in fact the Concierge desk and the waitstaff in the lounge especially helpful and pleasant. And service was done with a smile!
I also appreciated the fact that they did not try to excessively overcharge (still expensive by Chinese standards but not excessive like other hotels) for breakfast since breakfast is not included when you book through Expedia. I did not try any of the other restaurants so can't comment on them. The Lounge is a little expensive (but wine everywhere in China is). Don't order popcorn, you'll be charged 25 kuai for a microwavable bag.
Spa service (in the spa) needs some work. They mean well but you will likely be disappointed by the quality.
Excellent Hotel; knowing the culure will enrich your stay...
Stayed in the Bund Hotel in October for a week. Booked an Executive Suite. I used pretty much every service this hotel provided. The room was clean and well maintained. Room service was on par with other 4-5 star hotels. The bathroom was impeccable. There was some contruction work to improve the roads, but they usually started after 10 am and ended their work around 6 pm.. The restaurants within the hotel were of good quality. The front desk was helpful about giving directions and arranging transportation. They also had pretty good exchange rates. The travel office found first class airfare at very reasonable prices (with short notice). The gift shop's prices were negotiable and again offered good prices (convert to dollars...). The massage service as comparable to other spa services. Word of warning... This is the only service that requires some command of Chinese. Without even a little command of Chinese, certain actions can be miscontrued. The concept of massage differs between east and west. A full body massage will be FULL body massage (nothing erotic or sexual, just every part of the body will be kneaded...). There's an excellent about.com article written by a woman about this topic. In addition to the services provided by the hotel, it is located within reasonable distance to most of the major attractions within Shanghai. Finally, this hotel is locate in a traditional Chinese neighborhood. I was able to find decent mom & pop restaurants featuring Szechuan, Hu cai, and Cantonese food (not the westernized fare...). The hotel staff went above and beyond to provide me an enjoyable and relaxing stay.
Great hotel, great but noisy location
This hotel is listed by Expedia as three stars but it is
definitely a 4 star hotel. Everything from the lobby to the rooms and the location is 4 star. I only ate at the breakfast buffet which was 3 starish, and I did not eat at the other restaurants but they were always full of Chinese so I assume they must be good. Aside from the hotel itself, its location is great. It is a few blocks off the main shopping/pedestrian street, Nagging Donglu, and about a mile from the Bund (riverside walk) itself. It is surrounded by restaurants but be warned that many of them cater to locals and have no menu in English and do not speak English and gave me the impression they were not interested in your business. There are also may returns which have English menus and are dying for your business. The one negative about the hotel, which is really not a fault of the hotel. Is that it is on n a busy area with a lot of construction in the area which goes on until 3 AM and it is very NOISY. I was on a lower floor, 5, and the noise was overwhelming. But that was just par for being in such a vibrant city in a busy location.
I got free internet in my room which was cable and worked flawlessly.
Although the hotel is pretty much within walking distance of everything, taxis are readily available and dirt cheep and honest. They are all metered and the initial flag down price is $1.30 which takes you about 3 miles. I went on longer taxi rides and I was embarrassed that the meter was never over $3 so I gave the drivers big tips which were a multiple of the meter fare. This was such a refreshing change from taxis in other parts of the world which always involved hard negotiating, out of the way rides, and haggling. The taxis were one of the best features of Shanghai.
Plus the price of this hotel made it the deal of the century. I would highly recommend it and stay there again.
One scam after another
Let me first say that I have to travel somewhere on the planet weekly. Although I use Trip Advisor almost daily I have never wrote a review myself. But this place is so bad I have to take the time to warn people about this night mare. Let me start from the check in. It took over an hour. I do not understand why it just did. My first room was about ten feet by six feet with a small batroom that was a non smoking room that smelled like smoke. I said no way. My 2nd room was oaky but the bed was broken. My thrid room is where I unpacked.
I called the Spa to ask about a message. They did not speak any English so I hung up. 2 Min later a girl knocks at my door and says message. Okay... I take a shower and go out in a towel and robe. I give her a coupon they gave me when I checked in for a discount. She is giving me a message next thing I kow she is trying to stick her finger up my butt. What ? That may be a plus for some but not me. After the message she say s I owe her 3 times what the coupon says. I tell her I gave her a coupon, she says no I I did not. Whatever so I pay her.
I am on the 4th fllor, they are doing jack hammer road work on the street. @ 1 am I said enough The transfred me to another room on the other side of the hotel.
They say that the hotel is only a couple years old. Bullcrap ! I had seen 4 rooms at this point and they were all remolded at differnt stages. The place has the wear and tear of a 20 yr old hotel.
Because of the check in nightmare the manager said that she would not charge me for my internet use. I notci on my bill two days into my stay that I was being charged. It took over an hour at the the frount desk with Angela the nightmare desk manager to get to $10 charge taken off.
The beds are so hard it remiknds me of laying on my area rug at home that is coving wood floors.
My room had stains all over rthe carpet. On my check out day I get a knock on my doo at 11 00 am exactly. The old lady maid walked past me and started to clean the room. Okay, I had 5 mins left of packing. Buy the time I was done she was done. SHE MADE THE BED WITOUT CHANGING THE SHEETS !!!!! YEP THERE IS A VERY GOOD CHANCE I HAD THE SAME SHEETS AS THE GUEST B 4 ME !!!!!!!!! Gross !!!! The place is a dump. No way to get a taxi to go anywhere. Staff s english sucks.
When I go to check out they had the internet charges on my bill. There were other businessman yelling at the frount desk, it was a circus.
What I do not understand is the other people that had good things to say about this place ?? I looked there is nothing good about this place. I think the other post are from people from the hotel ?
I wish I could say where is another good place to stay in Shanghai ? I do not know. You just want to stay away from The Bund Hotel. It is not even close to the Bund
This is very clean hotel. I thought they had upgraded me to an Executive room (i booked Superior) but was pleasantly surprised that the "average" room is pretty well appointed. Great bathroom, decent sized room, comfortable bed, desk etc. I paid $85 pn incl taxes and fees, which is great for such a nice hotel so close to Nanjing Road.
Yes, front desk service could be more polite, but service is not a forte of Chinese businesses.
Plan to stay here again later this month
LOVE THIS HOTEL..what a jewel
Ok.. Now we are talking.. i go to shanghai often for bizness..
I tried this hotel out last night.. I DIDNT EVEN want to leave my hotel room!.. It was beautiful.. the bathroom marble, the lighting.. the LARGE ROOM.. everything was devine.. I felt like i was in the Four Seasons.. I am not joking..
Great price for what you get!.. I WILL always stay at that hotel..
Fantastic!!.. bell man alittle slow though..haaa
Great location for shopping & sights, but staff can be friendlier
I stayed at this hotel from Sep 17-23 & found the overall experience average.
The best thing about this hotel is it's location. 3 minutes walk down the road is the pedestrian shopping area where there are lots to choose from eg. food outlets, shopping, etc. That place is all lit up & night & pretty. The roads/streets around it are also lined with shops, eateries, etc. So there is no lack of variety when staying in this hotel.
The rooms are clean & there are enough lights to work by at night.
The Russian restaurant on the 3rd floor is so-so. The Chinese restaurant is slightly better. It may be better to just walk to any of the restaurants in the vicinity & take your pick.
The only thing I think the hotel can improve on is the attitude of their front desk staff. They need come across as friendly. Smiling would help. They do their job well but they give the impression that it's a chore for them to attend to their guests.
The Bund is Gorgeous!
Centrally located, lots of English-speaking staff, great food, luxurious surroundings including a marble shower and big, deep bathtub and special filtered-water tap, decadent (free) breakfast with a huge spread including custom-made eggs, lamb chops and ham and egg sushi, internet connection, free happy hour with beer and soda, close to Nanjing road shopping. Love it!
TripAdvisor Reviews The Bund Hotel Shanghai
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