Nairobi Serena Hotel

Kenyatta Avenue/Processional Way, Nairobi, GPO, Kenya | 4 star hotel
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Travel Blogs from Nairobi

Arrived in Kenya

A travel blog entry by gsdraper


A long wait to get a visa at the airport, but other than that very smooth. We were met outside baggage claim by Matthew our "customer care coordinator" and our driver Sammy. Sammy will be with us for the whole trip. Matthew told us about Nairobi. Population 4 million. English is the official language, and Swahili is the national language. Most …

To Nairobi and home!

A travel blog entry by harleyjah


We flew from Maasi Mara to the Nairobi Wilson Airport, for domestic travel, for a day room at the Nairobi Serena Hotel - another luxury joint. We spent the day there, repacking our bags for the trip home. I also had the bellman wrap my walking cane for the trip home, the one I purchased at the Maasai village we visited. I didn't know if security …


A travel blog entry by katie-jenny2011


This morning was our last morning in Tanzania. We slept in (8am) had some breakfast ("There's Texas toast then there’s the ends in Moshi"), lazily packed our bags, played the dice game (not as fun without Jensen and Sarah), Jenny did some yoga and were in a taxi heading to the airport by 1pm.

At the airport there was no such thing …

Tour d'Afrique: Nairobbery...

A travel blog entry by annalisethompso


All over with Ethiopia, after three and a bit weeks we were all quite ready to move on. It is definitely a beautiful country, with fabulous vistas and history and all the good stuff …….but relentless tummy issues were dragging down morale and many riders had been injured from rocks thrown by the small children or related crashes.
< …

Nairobi Kenya

A travel blog entry by mariast


Landed in Nairobi Kenya on Christmas day... 

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This 4 star hotel, located in the Chiromo area of Nairobi, is near Railway Museum, Snake Park, National Archives, and Baboons & Vervits.
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    TravelPod Member ReviewsNairobi Serena Hotel

    Reviewed by gsdraper


    Reviewed Jun 20, 2014
    by (2 reviews) , United States Flag of United States

    Eggs good

    My first local beer
    Nairobi, Kenya
    Owen eating shrimp
    Nairobi, Kenya
    Owen samples the buffet
    Nairobi, Kenya

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by julesintrepid

    Nice relaxing stay

    Reviewed Aug 18, 2013
    by (3 reviews) , United Kingdom Flag of United Kingdom

    Hotel is modern, clean and comfortable, nice pool area and fabulous breakfast buffet.

    Nairobi Serena Hotel
    Nairobi, Kenya

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Nairobi Serena Hotel

    Great jumping off point


    I couldn't think of a better hotel to start and end our safari as it was the only hotel on our trip which featured more modern room amenities (safe, television, refridgerator, air conditioning, etc). After being out on safari it was nice to have the chance to wind down and relax in our very comfortable room.

    The reviews were right, it's good


    The hotel is typically Kenyan, it is very good, obliging, and tries very hard to look after you. There is good security, (it is in Nairobi!)Rooms were good, the shop was surprisingly good (this is not normal in my experience)There is a room where you get free tea or coffee, it is very exclusive, a special place. The swimming pool was good as was the dining area.I have no hesitation in recomending this hotel.

    Great Hotel


    We stayed here for one night prior to leaving for a week's safari and then for a day on our return prior to leaving to fly back to the U.K. All we can say was it was great! The hotel itself is lovely, and the staff are very helpful and courteous, nothing is too much trouble for them. The rooms are very good, the food is wonderful, we would go back tomorrow!!

    We booked our safari holiday through Kuoni and they were great, everything was well organised and we thoroughly enjoyed it all. We stayed in Serena lodges in Samburu, Mountain Lodge, Lake Nakuru and Mara and all were excellent.

    If you haven't done a safari before, you don't know what you are missing. It is a wonderful experience and one you definitely won't regret.

    Home from home


    We stayed here twice in February - the first time for several days at the beginning of our Kenyan holiday and then for a night at the end, prior to returning to the UK. The hotel is in the centre of Nairobi but is arranged so that public areas are separated from the hustle and bustle of the city by the accommodation blocks, which are themselves well soundproofed.

    A Great Hotel


    Have stayed at the Serena twice both as a prelude to a safari (thru' Somak undoubtedly the best safari operators around for the price).

    It is without doubt a superb hotel with great facilities the rooms pool and fabulous restaurants.

    The staff are superb and make you feel so much at home.

    The ideal way to get over your flight before embarking on a safari on the northern circuit.

    You can do wrong on sticking with Serena game lodges as they are all well appointed and with that superb Srena touch that makes a visit to Tanzania/Kenya even more memorable ( I've stayed at them all at least once).

    No Privacy


    We (party of four) stayed at the Nairobi Serena Hotel for one night. We were actually looking forward to the visit to Nairobi as this was the start of our holiday. The booking was unfortunately made through Somak (a big mistake).

    The experience at the Serena Hotel will always remain with us for the wrong reasons. A member of the hotel staff walked into our bedroom at 5am without any prior warning! Is this the kind of service and hospitality the hotel has to offer? We sometimes wonder why travel agents such as Somak and hotels such as the Serena fall well below the standard expected of them. Needless to say we will not be using Somak again (friends you have been advised) nor staying at the Serena.

    Absolutely fabulous!


    We stayed at the Serena at the start of our honeymoon and we couldn't have chosen a nicer place to start. The staff were fantastic, the food was out of this world, especially in the 5* restaurant. Nothing was too much trouble and they even posted a pair of shoes back to me that I had left in the hotel by mistake. In fact the shoes were back home before we were!

    If you get time have a massage by the pool, what an experience with eagles flying above you.

    Great Place to Stay


    I stayed at the Serena on a business trip in Dec02/Jan 03. The hotel is decorated beautifully, clean and safe. All the lush beautiful plants and flowers that surround the hotel are very relaxing. The staff is absolutely wonderful. The rooms were comfortable, clean, very nicely decorated and more modern than I expected. The food was terrific. The staff was friendly and professional and went out of their way to help us arrange day trips, shopping, golfing, safaris, etc. and always remembered us by name. They made us feel more like friends, than guests. Our stay was longer than expected, so I took advantage of their laundry service, which was supurb. The gift shop is nice, as well as the salon that offers hair and nail services at a reasonable price. I did not have a chance to take advantage of the pool, but it looked very clean and inviting. I doubt that I will find myself in Nairobi again, but I would definitely stay here again and would highly recommend it to anyone traveling to the area.

    An oasis in a city of hustle and bustle


    First class 5 star hotel only 300m from the centre of Nairobi...

    TripAdvisor Reviews Nairobi Serena Hotel

    4.50 of 5 stars Outstanding

    Traveler Photos Nairobi Serena Hotel

    Mark feeds Giraffe
    Nairobi, Kenya
    Nairobi Serena Hotel
    Nairobi, Kenya
    Owen eating shrimp
    Nairobi, Kenya
    For discounted safaris to Eastern Africa
    Kenya, Kenya
    Owen samples the buffet
    Nairobi, Kenya
    My first local beer
    Nairobi, Kenya
    Mark relaxing after the Oxfam lunch, Serena Hotel
    Nairobi, Kenya