Seneca Niagara Casino & Hotel
How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
- Fitness/Health center
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Historical Traveler Reviews Seneca Niagara Casino & Hotel Niagara Falls
NIce hotel But.........
My wife and I have stayed at the new hotel Numerous times since it's opening.
We have been lucky enough to have a suite every now and then (they have bathtubs with bubbles!!!).
The hotel itself is very beautiful and until it gets run-down (like the surronding community) it is definitelty worth the stay.
We have had good experiences with the front line staff, and sometimes wonder how the heck some of these people get hired.
Needless to say, the casino itself has got to big for itself and the payouts are HORRIBLE!!!
I have been to Vegas many times and although it might look a little like a Vegas Casino, it certainly doesn't pay like one.
They definitelty need more competition for better payouts.
The "free drinks" they offer aren't as good as they used to be, sure they're free but I have never met some waitresses that are so rude to stand and wait for a tip before they hand you a drink. God forbid you don't tip like one guy didn't next to me and you will her a nice comment like "thank you very much sir"
Anyway, the hotel is nice, the casino is OK, and the food at the new restaurants are very good, if you don't have to experience the horrific system they have for reservations. They don't know how to accomodate busy times, nor does it seem they care.
I would advise staying here as beds are great (bed bug free last time I checked) and the TV's are great (once you've lost everything you brought).
Just remember one thing, no matter how great a deal you got on the room, it never seems to be that great of a deal in the end.
Finally, if you can get over losses, and still be talking to the wife, you'll have a great time and never know what time it is. I guess that and the fact people have asked me for money inside the casino is a similarity to Vegas all in itself.
Best hotel on American side.
Stayed at the hotel, and was quite impressed. You have the choice of valet parking or parking in the free parking ramp. Everyone seemed quite friendly at check-in. You flash your room card to the security guard at the elevators which take you up to the rooms. The theme of the rooms are Indian and nature, lots of very creative touches combining the both. We got the regular room which included two queen size beds, a walk in shower, two hair dryers, a nice magnifying mirror, iron and ironing board, safe, flat screen tv with cable and option for nintendo, coffee pot(with option of tea, hot chocolate, and coffee), and internet access. Over all the room was roomy and comfortable. The only thing I was hoping for was a better view of Niagara Falls both 5th and 10th floor facing the falls did not have a view. I would suggest the Thunder Falls Buffet for a nice meal located inside the hotel. It has a good selection, and if you get there before 11 a.m. you can get in for breakfast price and stay for brunch. After 11 a.m. the prices are really high. Hotel also offers a few gift shops with a decent variety. Don't forget to sign up for a Players Advantage cards it'll save you money, and you carn earn points that you can use at the gift shops, restraunts, and future hotel stay.
I have been going to the Seneca Niagara Casino at least once a year for the past two years via a one day bus trip. So I was excited last year when they were constructing the hotel adjacent to the casino. We decided to spend my husband's birthday with a two night stay at the casino/hotel. Cost with tax was 70.00 per night (Sunday/Monday). Not bad for a new hotel. The rooms are spacious and the bathroom is wonderful with plenty of towels, amenities, etc. We were on the 18th floor with a decent view of the falls and looking at the Canadian side.
I highly recommend this hotel especially if you like to gamble since all you have to do is go down the elevator and walk a few feet into the casino. The other nice thing, and it has been mentioned here before, is that you have to show your room key to get on the elevator to the rooms which I felt made it more secure. Hotel staff were very accommodating and helpful. We are looking forward to going back again in the near future.
Leave the Kiddies at Home ... Pleeeeeeeeze!
Well, I've read all of the previous reviews, and can concur they are all correct. My husband and I are Vegas people...and we live just across the border in Canada. While we have 2 great and busy casinos Canada side, this American casino does have that "vegas feel" as reported by others before me. Can't explain it, maybe its the complimentary cocktails whilst gambling (no such luck in Canada). I have yet to try many of the newest dining venues, nor the heavily promoted "Rush" nightclub, but, my 200 bucks do last a long time, and I've been lucky once in a while. I don't see the BIG payouts that the Candian casinos offer, but lots of median payouts to keep one satisfied for a night of fun. We stayed at the hotel two weeks ago, very upscale, nice (but fuzzyt.v.), no suite available yet, the pool will open end of March 1st of April. It's booked for that day. We are going again Saturday since it's cheap!!! and my points will cover the cost. I like this place, and they do have excellent entertainment....
Better than Vegas
We have been going to Seneca Niagara Casino since it has opened. March 3rd was our first trip there since the Hotel and renovations have been completed so we figured we'd spend the night. We were absolutely shocked at how nice our hotel room was. Feather Down comforters, High Definition Flat Screen TV's which included HBO. Plenty of room to feel more than comfortable and the bathrooms were very spacious and CLEAN..... The room we had was much better than the one I stayed at in Las Vegas at the Riviera. Another nice feature is you must show your room key to be able to go up into your hotel room. Once we pulled ourselves away from our hotel room, we headed down to the Casino, which they had expanded with more table games and slot machines. We didn't come away big winners but we definitely got a lot of play throughout the evening and the next morning which is what we at least hope for when we go to a Casino. The only mistake we made was not staying for two nights. We definitely plan to go back and spend the majority of our time playing on the American side. This trip has changed our mind on whether we will cross the border to gamble anymore in the future. You have to see the rooms, they are fantastic! Plan to stay at Seneca Niagara Casino and Hotel, you won't regret it.
You think you are in Vegas, but you have work Monday Morning!
Me, my husband, and a few other friends stayed at the Seneca Niagara Casino & Hotel in January and February and will stay again the next two weeks. If you put this hotel on the Las Vegas Strip, it would fit right in. It is not Bellagio, Caesars, Venetian or Wynn, but it is competitive enough to stand up against most of the rest. The main difference between Las Vegas and Seneca Niagara (besides size) is on the outside. Las Vegas is full of non stop action, parties, celebrities, limos, Elvis extravaganzas, weddings and the most incredible shows on earth. Outside of your hotel in Vegas is a whole big world, unbelievable landscaping and enough entertainment to last you a lifetime. Seneca Niagara is just one event. You will not be overwhelmed by "How am I going to fit in all this in just a few days". Unlike Vegas, there are only 6 main places to eat and none of them are AAA five diamond restaurants run by world renowned chefs. There is an incredible steakhouse - Western Door. This is a high end steak house located on the second level. La Cascata, an Italian restaurant, is very good. If you want a decent meal and do not want to go broke, try Three Sisters which is open 24 hours a day or the Thunder Falls buffet which has a great selection. The casino is very large (not Vegas large), but a very good size. Every game you can imagine is available and there is always a buy-in poker tournament going on. There are two venues for concerts. The Bear's Den, which is an intimate theater and the main Hotel Events center, seating 2,000. Seneca's night club is Hush and there are many small bars scattered all over with Club 101 in the center of the Casino hosting live entertainment every night. The rooms are excellent. Ask for an even number, high floor, facing the falls. The view of the falls and Canada are awesome. The shower is the best! And the vanity area with the 5 setting mirror is a great touch. All rooms have a 32 inch flat screen TV. The fitness center, spa and pool (which will not be open until April 1st), take up the whole 3rd floor and I hear they are top of the line. They also have some retail shops if interested and if you have nothing better to do with your money, you can go to the Sky Boutique and buy one shot glass for $100.00!!! The best thing about this Hotel & Casino is that you feel like you are on vacation even when you are not. It almost feels like being in Las Vegas, but without the overwhelming experience of trying to fit in a decent agenda in very little time. On a scale from 1-10, this Hotel is a 10 for the area. Nothing in the Buffalo area compares to it. As long as you don't step outside, you might be convinced you are somewhere on the Vegas strip. I highly recommend this experience.
My wife and I stayed for Superbowl weekend. The hotel is new, but not complete yet. The pool and spa are not open, yet and none of the suites are, either.
The lobby is beautiful. The casino is large. All the staff were very pleasant, but since the hotel is still new, so were the staff and some of them seemed unsure when answering questions.
We liked the Thunder Bay buffet for lunch and dinner. It was not open for breakfast.
The rooms were good size and plenty of closet space. There was a vanity so my wife and I could actually get ready at the same time. The room had a flat screen HD television.
The hotel is a short distance from the Rainbow Bridge into Canada. You could actually walk to the Canadian side in about 15 minutes.
All in all, we had a very good stay and think that this hotel, when totally complete will be a gem.
Like being in Vegas!
My sister and I just spent a girls-getaway weekend at the Seneca Niagara Hotel and Casino in Niagara Falls, NY. I would highly reccomend it to anyone who wants to escape from the real world! Impressive from the time we valet parked our car (included in your stay!) and walked into the beautiful and huge Hotel lobby!! The room we stayed in had 2 double beds with pillow top mattresses-- extremely comfortable! Seems like they thought of everything-- large bathroom, even a vanity counter with a stool and high-end makeup mirror and nice blowdryer. The widescreen-flat panel Philips TV was a nice touch -- great to watch the Pay per View movie on that we needed to escape the casino for a bit! It's new, so everything was in perfect working order. I was impressed with how nice everyone was everywhere in the hotel and Casino. The Pool and Spa aren't open yet, scheduled for March. I want to check those out next time. I WOULD NOT reccomend this hotel for families. There is just nothing for kids to do, it is purely a gambling destination. There is really nothing to see in the immediate area, you would have to go to Canada for the entertainment for kids. We paid $90 per night with our players card, and by the second evening had enouigh comps to pay for a fabulous italian meal at LaCascata.Free drinks (including mixed drinks and beer) on the floor were good too. This was a great weekend escape -- Can't wait to go back!
Good, but not great
My wife and I stayed here on a Saturday night. We have been to niagara falls many times and always stay on the canadian side as the american side leaves a little to be desired. However, we have a players card for seneca and this card gives you a discount (if they have availability) on your room. Normal room price was $175 but we booked the room for $80. (Weekdays are 125 with no card and 60 if you have the card. If you havn't been there, don't worry about finding the place. It's the biggest building on the american side and right in the middle of town. There are not many signs up yet for the hotel entrance. The lobby is nice but check-in area is pretty small. All of the new restaurants are right by the elevator. We ate at the three sisters cafe and it was fine. They have an italian place as well as a deli and asian place too but that was no opening til the 19th. When we checked in, the room was great but the view stunk. It was looking away from the canadian side so my wife called an asked for a room on the other side of the hall. They moved us quickly. Rooms are pretty big with plasma tv's, huge showers (no tubs) and super soft beds. You have to show your room key to the security guard at elevator. Before we went down to gamble, i noticed something on the floor in the bathroom. I called house keeping and they came up and cleaned it. The casino is pretty good size. We prefer the fallsview casino simply because it has more "class" for lack of a better word but Seneca's casino is nice. The buffet is the BEST. They have so many items to choose from. We play poker so we don't get any comps. The Three Sisters cafe is reasonable. The italian restaurant had most meals at $15-20. Now the big problem. The walls are thin. We went to sleep with no trouble around 3:00am. WE were awoken around 8:00am to sounds of a LOUD television nextdoor. I tried to ignore it and eventually the noise went away. At 9:00am we heard it again and yet again at 10:00. At 10:00am I called the front desk who said they would call the room. The noise did not stop. We got no sleep and my wife was fuming when we went to check out. The manager (William) was very nice and said we had a legitimate complaint because when he called the room he could hear the tv loud and clear. He apologized and said next time we stayed here they would take care of the room for us. He gave us his card and said to contact him before we came up next time. The hotel has not been open long, only a few weeks. They only had the first 10 floors open. the spa, pool, etc don't open until end of March so if you want to see it when everything is done wait til then. We plan on returning when all aspects of the hotel are complete.
I stayed at the hotel and the rooms are gorgeous! The service was excellent and the staff very courteous! I would recommend this as a wonderful casino and hotel experience! It's right next to the Falls, too!
TripAdvisor Reviews Seneca Niagara Casino & Hotel Niagara Falls
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