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- Continental Breakfast
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- Business Services
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Historical Traveler Reviews Seneca Hotel Chicago
Exceeded my expectations. Definitely would return.
I had read a couple of recent negative reviews, and had been concerned prior to arrival, since I booked an orbitz prepay special at only $79 per night and was arriving during a large convention period. Arriving at 11AM Sunday 5/4, I told the desk clerk I would be willing to check my bag and check in later to get a better room, and she graciously told me she could upgrade me right away. I was given a very nice larger than average room on the 4th floor (#409). It looked exactly like the lower left photo at the guest rooms link www.senecahotel.com, but minus the wing chair. Everything was very clean, and the furniture looked virtually new. The kitchen was smaller than the photo shown on the website, and cabinets were a bit worn, but was more than adequate. Being an older hotel, the bathroom was small, but thankfully had a medicine cabinet with tilting side mirrors and was very clean and bright. Shower had a replacement water head that was adjustable and I had excellent water pressure and hot water thoughout. There were three closets, one like a small pantry. TV had a multitude a cable channels, more than is typical in a hotel. The only criticisms I had were no full length mirror (the center shower enclosure panel is a mirror panel, but its a bit cramped in there), bed was a bit on the soft side, and two of the window blinds had to be anchor tied to stay raised.While I saw references to room service in earlier posts, none is available now. There is a very basic deli in the basement, which I only used for take out breakfast back to my room. Eggs and pastries are about it; 2 eggs, hash browns and toast were around $6.All in all, I would recommend this hotel. I was very pleased with my room, especially given my $79 rate, but I would have been happy at twice the price as well. You won't find a better deal in this neighborhood. It's a nice break from the sameness of chain hotels.Given that there are no real views available, even from the 18th floor roof, a lower floor offers the convenience of stairs durin most older hotels, there are good rooms and bad rooms, although the others I saw on the 4th floor looked to be newer; in fact, down the hall a room was being remodeled down to the plaster. Being friendly and considerate to the front desk staff will get you far. In the event you wish to request another room, using a health issue, i.e., 'smells like mildew', rather than saying you dislike the room. That's the quickest ticket to a newer room in an older hotel.
Location, room size great value!
We just did a three night stay at the Seneca and overall it was a very pleasant experience. The room carpet was a bit worn, but clean. There had been some obvious recent updating in the hallways.The location can't be beat, especially for the price. We enjoyed our little apartment, though there was no hot water to be had in the kitchen. There was plenty of hot water in the bathroom, and it heated quickly.Like others, we found the refrigerator very handy for leftovers and for fruit to eat during our stay.The other complaints I would have are that there was a burned out bulb in the sitting area upon arrival, and no bulb in one of the nightstand lamps, which made for a mighty dark room. Also, it seemed that the heat didn't work as well as it should-the final night was the first where the heat came up to par, so perhaps it had been addressed by then.The seating in our room was all in good shape-no sagging. The mattress was firm, but the pillows were wimpy.All in all a great bargain for what we paid. Plenty of room and as long as you don't require everything to be brand new you should enjoy your stay.
Pick anywhere but here. The location was great but that was it. Limited hot water along with no water pressure. Info on-line said "pool"--was no pool--our son was very disappointed by this. Maid never made up our room, never got new towels. Lightbulb burned out in closet--we informed the mngmnt. but it was never replaced. It was the worst part of our stay in Chicago.
Myself and a group of 3 friends visited Chicago for a long weekend in April (Friday to Monday.) We paid for and were promised a suite with a full kitchen. Instead we were given a small room with only a refrigerator and little space. When I approached the front desk I was told there were no suites available for the next two nights and would have to keep our small room. With no other option, we stayed. The front desk clerk also informed me that they can only guarantee a room, but not what type of room it is. Third and last night however we were upgraded and were delighted to finally have some space. We paid in full for the room prior to our arrival and were not offered any reimbursement for the situation. The Seneca is a quaint hotel, the location is wonderful, and can't beat the cost... but considering the service was less than average I would probably not visit again.
Pictures can be deceiving
The prior review from 3/03 had some very valid points about the hotel - location is great, its very quiet, and all the staff are superb. The hotel itself left alot to be desired. The photos didn't match reality eg. water stained lampshades, old worn and leaky faucets in bathroom, drafty windows, cracked chipped paint, saggy furniture. Needless to say we were very disappointed.
A Respite in the Windy City
We arrived on a Saturday afternoon on the train and found the trip to the Seneca short and approximately seven dollars by cab from Union Station. The front desk personnel were friendly and efficient. We were meeting others and had asked for rooms nearby on the same floor and had been assured by one of the day employees that indeed this would be the case. The problem arose because that employee had left for the day by the time we arrived. We did receive a room on the floor directly below the members of our party. We did check with the daytime employee later and she apologized and extended us free breakfast in the hotel delicatessen. The hotel was clean and QUIET. We never heard a sound from another room. The location is fantastic. It is directly across from the Hancock Tower, cattycorner to Water Tower Place and one block from Michigan Avenue. We found that we could walk to many destinations venturing as far as Rush and Division streets and the Navy Pier on foot. Many fabulous restaurants were also close and the efficiency kitchen proved great by allowing us to take doggy bags home and later reheat and eat our extraordinary cuisine. The rate was great considering the location. The multiple room suites allowed us to spread out and relax. Overall the Seneca Hotel was a surprising value and wonderful place to get away while staying close to all of the action. I would definitely recommend it to others and would assuredly stay there again myself
The Seneca gets high marks.
Stayed in a suite over Christmas and it was marvelous. This hotel is superb. Everytime I stay here I am so pleased. The location is also just perfect.
Wouldn't stay anywhere else in Chicago
We stay at the Seneca every time we're in Chicago. Staff are excellent, rooms are cheap (at least given the size of them) and very comfortable, and the location can't be beaten.
My husband and I spent a long weekend in Chicago at The Seneca. He travels extensively and has stayed in many hotels in Chicago and elsewhere. He felt that The Seneca was one of the nicest places he had stayed in quite some time. We thoroughly enjoyed the close proximity to so many things. The staff was very attentive and courteous. We would highly recommend The Seneca and plan on staying there again the future.
The Seneca Hotel
Absolutely charming! Lovely efficiency-style apartments.
The accomodations are comfortable and impeccably clean. We ordered room
service the morning of our departure and the food was outstanding. The
hotel's location is perfectly situated a block from the "magnificent
mile". We thoroughly enjoyed our experience and WILL be back! Bravo
to the staff and management.
TripAdvisor Reviews Seneca Hotel Chicago
Travel Blogs from Chicago
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