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Historical Traveler Reviews Seaway Inn Santa Cruz
My family and I had a wonderful experance at the Seaway Inn. It is a charming, clean and comfortable place to stay. I was refered there by my family who lives in Santa Cruz.
There are less expencive places to stay closer to the Boradwalk, but who would want to stay there. They are shady and dirty.
The staff at the Seaway Inn where very friendly and helpful. In the evening the manager would walk along the deck and talk to us and made sure we were having a good time and a comfordable stay. I just can not say enough good things about our stay at the Seaway Inn... We will return again when we visit Santa Cruz.
What a GREAT FIND
Hey what a great place to stay....starting with really clean comfortable rooms and beautiful view from the balcony. Nice to be able to walk to the beach and the board walk. Can't wait to come back will bring some friends. Thanks for a wonderful stay.
Need customer relations improvment
The property was not all that close to beach and you had to walk up "cardiac hill" to get back to your room. The room cost 192 per night. The room itself was smaller than others we stayed at. The bathroom was very small. The property overall was well maintained. The managers gave the impression that guest questions and simple requests were a hassle which interupted their day. Both of them needed a refresher class at Miss Pettibone's charm school. I would not return. There were other properties closer to the beach and probably cheaper.
Really not pleased
We just returned from a 1 night stay. We had the best room in the house (mini suite) that you could actually see the ocean from. It was very noisy (street noisy), the shower is very small, there was no hair dryer (but there is an iron, fridge, microwave), and the walk to the boardwalk seems very far. We had to return to the hotel to get sweatshirts and it took forever. The continental breakfast was really bad (coffee, oj, prepacked rolls) so we went out. The hotel is very small and parking is limited. There are other hotels that seem nicer and closer to the boardwalk. As I said, we had a mini suite but our friends had a regular room (2 Queens) and it was very small and you enter the room through a sliding glass door. That is the door you have to leave open to get a breeze and there is no view to speak of.
I didn't expect the Four Seasons, but I would have liked a bit more in terms of customer service. The woman that checked us in was not friendly. When I asked for a 2nd sheet, she made me feel like I was asking for the world. I wish I'd paid more attention to the fact that there was no air conditioning in the rooms. Because there was no air conditioning the only way to get any air flow in the room was to leave the ONLY door open. So, when we wanted to sleep we had to close the door and it made for a stuffy room to sleep in. For those looking for privacy with fresh air, this is not your hotel. The room, bathroom and shower were all very small. I won't return.
The Seaway Inn was very clean but extremely small. You could not move around and the staff wasn't very helpful. I wouldn't recommend it.
Very nice hotel, nicely kept and very clean, great view, quiet for sleeping, very friendly staff and right across from the boardwalk/wharf...we stayed on the top floor, very large room with great ocean view. Our favorite place to stay in Santa Cruz so far and we've tried a lot of the different hotels.
I LOVE THE SEAWAY INN
On the contrary, I was very pleased with my stay at the Seaway Inn. I made my reservation and asked for the best room in the house. So, they quoted me a price for their best room (which is a spectacular view of the entire strip including the boardwalk/warf and ocean and it's all right across the street)!!!! When my crew and I arrived, I had learned that I was quoted the standard room price and not the "suite" price by mistake, so they gave me the "suite" at the rate I was originally quoted anyway, nice folks. I can't say enough wonderful things about that hotel. They have numerous ammenities and everybody knows that a continental breakfast is usually simple anyway. You haven't experienced Santa Cruz until you've stayed at the SEAWAY INN!!!! =)
Not the ocean view I expected
We really found ourselves displeased with the overall experience. When making my reservation I had requested the upper floor (because I was told there was a balcony) so I could leave my door open and hear the waves crash.
The balcony was a walk way that you shared with every other guest that had the upper floor and the waves were a quarter mile away. The rooms are very small. We got up the next morning hoping we could enjoy a nice continental breakfast (which was included). I expected some juices, coffee, milk, danish, bagels and creme cheese and maybe some english muffins and jelly. What we found was a small basket with individually wrapped danish (the kind you buy in bulk) and a pitcher of OJ with some plastic wrapped room cups. I was surprised and taken back when I walked in and the owner/manager was sitting in a chair like he was monitoring every danish that left the office. Needless to say my family ended up at jack in the box. The trip was a blast but I would never again choose to stay at the seaway inn.
Loved the Seaway Inn
What a great find. In the past we had stayed at the West Coast Hotel just across the street. The Seaway Inn is so much more quaint and unique. The views from the balcony are to die for and the rooms are very clean and stylish. It has to be the best location in Santa Cruz. The beach, boardwalk and wharf were just a short block away and could be seen from our room but we were just far enough away to get a peace full night sleep. Don't miss the walk down West Cliff drive. Thanks Seaway Inn for a great weekend!
TripAdvisor Reviews Seaway Inn Santa Cruz
Travel Blogs from Santa Cruz
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