Searcy's Roof Garden Rooms

30 Pavilion Road, London, England, SW1X 0HJ, United Kingdom | 3 star hotel
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Location

This 3 star hotel, located in the Knightsbridge area of London, is near Harrods, Harvey Nichols, Princess Diana/Dodi Fayed Memorial, and Spa at Mandarin Oriental.
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Amenities

       

    Historical Traveler Reviews Searcy's Roof Garden Rooms London

    Little Gem

    from

    Great welcome from Demetrios, fantastic location. Room good, needs up dating a bit, but for the money what esle would you expect. Staff excellant and fab breakfast incldued. Couldn't have asked for more.

    Thank you for your kind words.

    I understand what you mean about updating a bit and I am glad to say that we have purchased brand new furniture for all bedrooms. I am also planning a painting programme this August and hopefully installation of new flat screen TVs come September.

    I trust you will enjoy your stays with us even more in the future.

    Regards,

    Dimitrios Neofitidis

    Searcys Roof Garden Rooms

    Quirky but nice

    from

    I really enjoyed my stay at Searcy's. The rooms represented great value for money, being both clean and comfortable and the location would be hard to beat. The staff were incredibly welcoming and helpful. My friend and I arrived later than planned and there was no time to go out for lunch before getting ready to leave for our evening event. The hotel provided a light snack in our room at a moment's notice. I will certainly stay again. Thank you Dmitri and Iwona - it's good to know that hospitality is still alive and well.

    Thank you very much for your kind words. Both I and particularly Iwona were delighted to hear them.

    I have also noted that you weren't completely happy with the rooms from the rating that you gave them. I am glad to say that we have just purchased new furniture for all bedrooms so hopefully it will make a big difference.

    I look forward to welcoming you back in the future.

    Regards,

    Dimitrios Neofitidis

    Searcys Roof Garden Rooms

    A most pleasant stay in a most pleasant place.

    from

    I arrived and was escorted to my room having been informed by the Manager that my room had been upgraded. What a pleasant way to commence a rapport!

    The room was comfortable and clean and I particularly liked the comfortable bed.

    I have stayed in a number of hotels recently in London and without a doubt Searcy's creates a different impression that leaves you feeling somewhat special.

    Nothing was too much trouble and you can set a watch to the time they deliver your breakfast. I needed mine at 06:00 as I had to make a business trip quite early. I was well fed and relaxed as I started my day.

    On my last day I enquired if I could purchase one of their lovely bath robes as a gift for my wife and it was given to me as a gift! She was delighted with it - Thank you for your kindness!

    In summary, I have not stayed in such a pleasant 'hotel' before but I shall again given the opportunity. Thank you.

    Kindest regards

    Michael Denton.

    Nice people, great location, but our stay was not good

    from

    I was curious to see what recent reviews might have been written about Searcy's in the years after we stayed there. My wife and two younger children stayed there a few years ago on the recommendation of a friend (who had stayed there years earlier), and we were pleased in some ways, but very unhappy in others.

    First let me say that the management at Searcy's was very nice, very friendly, and very accommodating. The location is about as good as one could imagine -- just a block or so "behind" Harrod's. You couldn't do better in terms of nice people and good location.

    Even the quaintness factor so common in Britain was not a problem. It's not a hotel, but a building with rooms for overnight stays for guests who may or may not use the entertainment facilities on the lower floor. The rooms are perfectly nice in a cozy, worn English way, if a bit tiny and awkward--but we could easily live with this as we're experienced travelers.

    You enter not through a lobby, but up a very tiny "lift" (elevator) directly from the street which lets you out in an interior hallway, somewhat like a private club. We were met by a very nice young woman who told us our room(s) were not quite ready as there had been a problem with the toilet. We were allowed to leave our bags in the room as the repairman was doing plumbing repairs. This was finished in a few hours, and when we returned we were able to settle in.

    The rooms were a bit like staying at your Aunt Abigail's house, very comfy but a bit worn. The "living room" had a fold-out couch and a few chairs. The second room was a small bedroom/bathroom. A bed set into the wall -- which our kids loved -- was in the same room as the bathtub and sink! This is a very odd quality of some European rooms you would not find in America. I would not want to sleep in the same room with my bathtub, but the kids weren't fazed. Of course, this meant that when any of us wanted to bathe, they had to be shooed out of "their" room. Inconvenient for all. The actual toilet was in a separate small lavatory room, as is normal in Britain, away from a wahing up sink, however, which is hygenically a bit unfortunate.

    The living room fold-out bed (couch) was a disaster with springs that made it impossible to be comfortable. Clearly, this piece of furniture was very much an afterthought. Other furniture dated from antediluvian days, but at the price we didn't require antiques. We did have breakfasts in our rooms each morning of our three night stay, and they were very nice. We enjoyed going up and down the ancient lift. And, we were very happy with our location.

    Other than these inconveniences, the price was very fair and we would have had few, if any, complaints at the price if there hadn't been a serious noise problem on our final night.

    A wedding party in a lower floor party room went very, very late and was unbelievably loud, preventing us from getting even a few hours sleep. The noise was the usual loud music (we like loud music when we're not trying to sleep) and lots and lots of yelling. After a few tired hours, and well past midnight, we phoned and complained about the noise (yes, we were very tactful), but nothing was done about it. When we left the following morning we were happy to leave (for the Cotswolds!) since we were so very exhausted.

    I'm sure that at other times, you might have a perfectly quiet time at Searcy's. We would not return, however, since we put a quiet night's sleep at the very top of our list and need more comfortable beds and less likelihood of a loud party below us.

    Searcy's was clean and very homey, but a bit timeworn, very old-fashioned but not in a bad way. It is a litle cramped and awkward especially if you like your plumbing fixtures separate from your bed! We certainly don't require bright, shiny new rooms, but we do need a certain degree of comfort and quiet. Searcy's would do well to put in much more comfortable fold-out beds of some kind--but most importantly, it needs to monitor noise levels and shut down parties at some reasonable hour for the comfort of its guests.

    It seems Searcy's has a split personality, wanting to offer party rooms and quiet bedrooms at the same small location. I don't think you can do both and still offer consideration for guests who would like to be asleep sometime after midnight. As nice as everyone was -- and we received a nice note after we returned home -- I'd be very reluctant to risk another night of exhaustion at this admittedly very colorful facility. Maybe on a weeknight, though . . . ?

    Thank you for your review and for your kind words about us. I am disappointed to hear that you did not completely enjoy your stay however I do understand completely where you are coming from.

    I am not entirely certain when exactly you have stayed with us, although I suspect that it was the summer / autumn of 2005 just as I took ever as manager.

    One of the things that I found incredibly frustrating was complaints from my guests about the noise from downstairs. I have tried to implement a system from beginning of 2006 whereby we would not actually place anyone who is not related to an event on the 2nd floor which is directly above the banqueting areas. If it is impossible to do so, I personally call the guests beforehand to apologize and offer to either find the alternative accommodation in the area or a discount on the agreed price.

    This solution is obviously not ideal but at least it helps a little bit.

    The layout of the room where you have stayed is indeed rather unfortunate and it is a room that I hoping to be able to redecorate completely in the near future. All other rooms are far more traditional.

    I would like to offer you an opportunity to come back and stay with us with one night being complimentary. I hope that we managed by now to alleviate most of your concerns.

    Regards,

    Dimitrios Neofitidis

    Searcys Roof Garden Rooms

    Loved It For Everything It Is!!

    from

    I loved this place SO much!!

    As a couple, my husband and I have stayed at most of 5* hotels in London. We always head for contemporary hotels like The Sanderson and The Metropolitan.

    This trip was different, we were bringing our two boys aged 6 and 11. We wanted to be centrally located, have a suite or two rooms and all on a budget of less than 200.

    I found Searcy's by chance on Late Rooms at the last moment (I was just about to book the Hilton Metropole as no other hotel would offer us a large/suite room at the right price).

    We felt smug at Searcy's. My kids even bounded out of the back door of Harrods counting their leaps to the door (30 big ones if you jump and run!).

    Searcy's is like nothing else. You get let in from the street via an elevator (see other reviews) and you are greeted by the nicest manager ever (he even called before we left home to let us know we could check in 3 hours early as the room was ready and to ask if we had any specific room requirements!).

    The rooms are clean yet rather worn but this gave them a feeling of comfort. It is hard to explain but when you are so close to the chaos of Harvey Nics (60 jumps!), Sloane St and Harrods, having an escapism like Searsy's is a truly wonderful thing.

    The manager had even brought in his Star Wars DVD boxset for my boys so they had something to watch, which was so kind! There is a roof garden too and you can step out and get air whenever you fancy.

    Breakfast was amazing and arrived to the minute.

    I did, like another reviewer, hear some jazz tunes from downstairs but they were wonderful! It was all quiet when we returned at 10pm, so all was fine.

    Have to recommend Harvey Nics 5th floor for lunch (crayons and colouring for kids) and Frankie's, which is the new restaurant by Marco Pierre White and Frankie Detori. It is a huge disco ball, glass walled Italian grill which is child friendly and fabulous. Oh, and that is about 70 jumps!!

    We loved this place, we will be back and again get to feel smug being so central yet so comfy!!

    Thank you xxx

    Thank you very much for your kind words about us. They are trully apreciated.

    After you have stayed we have actually decided to keep a few DVDs at reception permanantly so whenever a family with children visits we offer them.

    I am very aware of any noise coming from downstairs and for the last year or so we try to not place anyone who is not connected to an event in a room where music could be heard.

    I hope to be able to do something about the rooms being worn as well.

    I hope to welcome you back in the future.

    Regards,

    Dimitrios Neofitidis

    Searcys Roof Garden Rooms

    Great Location, Service, Value

    from

    Basic Facts:

    Place rents out rooms but its main function is catering. Yes, strange entry with a door straight into an elevator, but does it really matter? OK, not the place to stay in if you want a Concierge and all the trappings of a 5 star hotel, but then again, it's a different price range. The place has great rooms and great value for money, so when you combine that with a great breakfast and great location, what more do you want from a room in a city with generally poor quality hotels, small rooms, or super elegant hotels that are severely over-priced?

    The double rooms run about 110-120 pounds a night including breakfast, check the exchange rate for dollar amounts (around double that amount?). The manager is a guy called Dmitri, very professional and accomodating. There is also the lovely Iwona who even waited for my Dad to come back when he had to change rooms because I made the reservation for him a bit short notice.

    The only drawback is that the Hotel also rents out a hall for functions (it is situated in a nice but opaquely painted period building), so my Dad did mention that he heard piano bar sounds until midnight on ONE of the FOUR nights he stayed at the Hotel. However, he was upgraded to a suite when he had to change rooms, so we really have no business complaining and he was very happy with his 'ideal' 4 night stay. The rooms (no. 3 and the 'Blue Rooms') were clean, neatly furnished, supplied with bottled water and excellent bathroom products, and a la carte breakfast included in the cost, to be taken either on the roof garden or in your room.

    My only suggestion to the management would be to add digital (cable) television so that guests can at least watch the news outside the highly restrictive public TV times (in the UK there are only 5 public TV channels!).

    Thank you for your kind words. They are very much appreciated and I will make sure to pass your comments on to Iwona.

    We generally try to place guests that are not related to the functions on the upper floors, hence so that they would not hear any noise from our functions. When your dad was moved he was a little bit unfortunate as we did not have any other rooms available at that time to switch him to.

    Satellite TV is next on the shopping list. We plan to install it and flat screen TVs throughout the building in January/February 2007.

    Once again thank you for your review.

    Regards,

    Dimitrios Neofitidis

    Roof Garden Rooms

    Great value and location

    from

    We had real problems booking a hotel for mid-week end of July - right in the midst of the Tourist Season. This was one of the only available hotels.

    Great location behind Harrods and walking distance to Hyde Park/Museums - though I walked directly into the Centre. Right next to an NCP carpark - 44 for a day ouch but you would only go into London by car if your were English (and claiming expenses).

    Odd set up. Access by a lift. The few public areas could do with a paint but the guest room was really great with aircon (36C that day). Nice roof garden for breakfast otherwise it is brought to your room.

    We got it for 120 through [-] including breakfast. On my shortlist of preferred hotels in London.

    Thank you for your review.

    Your comments were taken onboard. All public areas and most of the rooms have been repainted. I was waiting for August to have the work completed.

    Should you decide to come back i always promise you the same discounted rate you paid originally.

    Regards,

    Dimitrios Neofitidis

    Searcys Roof Garden Rooms

    Excellent Value for the Location

    from

    The very quiet location behind Harrod's cannot be beat; the room was nicely decorated and well-priced by London standards; the breakfast included in the room rate outstanding. All the staff were pleasant and helpful.

    TripAdvisor Reviews Searcy's Roof Garden Rooms London

    4.50 of 5 stars Outstanding
     

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