SeaPort Marina Hotel
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How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
- Room service
- Banquet room
- Swimming pool
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Historical Traveler Reviews SeaPort Marina Hotel Long Beach
It's fine, really
This place is unfairly dumped on by the other reviewers. The exterior is truly shabby and we were worried when we drove up, but the room turned out to be spacious, clean, and comfortable. The bed was very comfortable and the TV worked great. The shower was fine and the service from the desk clerk was good. I saw a lot of folks enjoying the pool and the hot tub, and we enjoyed overlooking the harbor. Mimi's Cafe, situated within walking distance was one of the best places we ever eaten in. We took some of the leftovers from their huge servings and reheated them the next day in the microwave down the hall. A place this size should have a restaurant insde, but it doesn't. Go to Mimi's. If you can just get past the war zone look of the outside, you'll do just fine here.
Fine if all you want to do is sleep
Stayed here while visiting a friend in Long Beach. If all you're looking for is a place to sleep and shower in the morning then this will do. It was cheaper than other places in the area which was my main concern. If you're looking for luxury, go somewhere else. If your're lokoing for somewhere clean to sleep and you need to be in the general area it's just fine.
I'd rather sleep in a box on the street!
I've stayed in some dumps before but this one tops the chart. Despite the fact that my group could show copies of their confirmation of a room reservatin for *5* rooms, they gave us *3* then refused to give us more than one rollaway to compensate for the lack of two rooms. THEN, when we found that the hotel only had two towels a room we made a phone call asking for enough towels for the people in the room, we were told in 5 phone calls all about an hour apart that someone would be right down with towels, finally, the next morning I made a trip to the front desk to get the towels and was told that they couldn't give a room more than two towels. I reminded them that they had forced us to put 4 people to a room and was lectured by the woman at the front desk about how they were doing the best that they could. Finally after a good 45 minutes of arguing with two different women at the front desk I finally pointed out to the woman that I would stay up there all day arguing with her untill I got the towels. After realizing I was serious she had some housekeeper pull towels from a vacant room (the same vacant rooms they'd denied having when they'd messed up our reservations). We had to go through that ordeal for towels every night we were there and had to argue with 4 different people. It was horrible. In addition to the reservation and towel messes we also found one of our rooms totally uncleaned one night, called the front desk and were told someone would be right down. Needless to say the room never got cleaned. On our first day of arrival a woman had lost a tampoon in the swimming pool, as of 5 days later when we left the mess was still there. The rooms themselves were no better than the service. Though the hotel claims the rooms have been renovated I'm not sure where they get that, the tile is falling apart in the bathrooms, the carpet was so filthy that if you walked in white socks you left the room with black bottoms to them, the rooms have a horrid odor, the sidewalks outside of the hotel had broken bottles on them that weren't cleaned the whole time we were there. In adition to this, when we asked for the information to contact the owner of the hotel (thinking that they are most likley unaware of the state of the hotel) we were told that she lived in Tiawan and that they could not/would not give us her contact information. In short, no matter how you stretch it the place was a dump. We've filed complaints with the better buisness beurau, the long beach board of tourism and the chamber of commerece. Don't fall into this hotel's trap it should be torn down
Fine if you have reason to be in that area
Not NEARLY as bad as the previous reviews here. Rooms are big and clean, linens pristine; location is good; desk staff are polite, friendly and helpful. No, it should not be chosen as a destination unto itself, but if you have a specific reason to be in that area it is just fine and the price is right. Whirlpool is very clean and hot. No, this hotel is not new and glossy, but the horror stories below seem unfair and exagerated to me.
A Locals Viewpoint
Very familiar with this hotel. Heed the other comments on this site.
This hotel is barely in working order. Great location, but other than that you will be very dissapponted. Needs major renovation or be torn down. Don't be surprised if this doesn't happen in the next year.
Choose another hotel and save yourself the heartache.
Again, Drive On Most Undesirable
Truly, I agree w/ all the worst about this hotel. My company has me housed here and I've considered quitting my job the first week because of the POOR conditions of this hotel. There are NO ammenities, and if you can tolerate the odor, you're something other than human. Management has been informed it is INTOLERABLE and to STOP spraying their deodorizer, they have REFUSED. If you're falling asleep at the wheel, it would INDEED be better to crash than to stay here. DRIVE ON!!! I placed out the DO NOT DISTURB on the first hour of arrival and management removed it when they had the door cleaned. They seriously need to clean and refurbish this hotel in addition some serious updating would be necessary. IT'S OLD AND SMELLY!! AGAIN, DRIVE ON!
Keep on driving!!
This hotel is in a very nice area, but it is very old with very poor service. The management staff is horrible. I stayed in room # 119 and #120 and it was dirty dishes out side on the side walk. The maintenance staff kept the door open while they worked, so I had the pleasure of looking into their work area every time I went to the pool. They also judge you by your race. One of the desk clerks who checked us in did not have on any shoes. It was just not worth the money they were asking for. It had a feel of a motel. The only thing that makes it a hotel is it has a restuarant. I would never stay here again. It's old and have poor service.
This hotel has SEEN its day!!!
I have stayed at this hotel at least twice, the last time was at least two and a half to three years ago. Please be advised that I don't know if things have changed at this hotel since then, but I did drive past and around this hotel most recently a few weeks ago, and from what I saw, there has been no outside renovation of this hotel. The buildings are old (probably 30 to 45 years old---built probably sometime in the 1960's or even late 1950's), and this hotel (which I know has gone through some name changes and ownership changes over the decades) was undoubtably "state of the art" during the years just after it was opened. The two or three times I stayed there the service was average to less than average. The rooms I stayed in were not renovated, the furnishings were okay considering the age and status of the hotel at the time. This area of Long Beach has always been crowded, with tremendous traffic volume, and has gotten even worse over the past several years with the building of a next door shopping center. This hotel and its grounds are in dire need of renovating, better yet, tear the darned thing down and start over!! (personally, I don't feel this hotel building complex merits "historical" status). The bathroom of the room I stayed in was tiny.Parking was very ample, and still is. The room rate was reasonable, but not worth it considering what I experienced at this hotel, which also has a restaurant and room service. I like the location of this hotel (even with the horrid traffic and ever worsening crowdedness with all of the stores and businesses), but I do not want to stay at this hotel again.
A very costly stay!
We were recently long term renter's at the seaport marina, and we had a very "costly" stay there. First, someone stole my husban's 18 gold bracelet, his electric razor, cigarette's, and also a zip drive for his computer. Reported it to the hotel, a total of $600.00, in return, they gave us 3 night's free rent. Next, I have a 2000, BMW convertible. I was going to the gym one moning, and noticed the roof had been slashed, I reported it to the police, and the hotel. They supposedly have security! Had the roof replaced to the tune of $1000.00, got the car back, my husband and I were going to take it back to our home in Imperial (thanksgiving) weekend, well it was slashed again! Out of pocket another $500.00 to replace it! To top it all off, the hotel suggested that someone has something against us, and they felt it was personal! I was taken aback by this, as we don't know anyone in Long Beach! I would have thought, after the first time the roof was slashed, security would have made an effort to keep a better eye on my car. I am very upset, and plan to write the better business bureau, regarding this matter.
Very sad stay at The Seaport Narina!
Stay In Another Hotel
When the hotel was built it was a nice hotel, unfortunately today that has changed.
The website claims newly renovated, no evidence of renovation, walls, door jams need refirbishing, dirty windows, air conditioning was noisy.
The reservation was not correct. Food leaves something to be desired.
The website claims a lounge open Friday and Saturday nights. The lounge was not open Friday night. The desk clerk had no clue why a sign was up on the wall of the lobby claiming happy hour Mon - Fri. 5-7pm. There was not a happy hour.
I would not stay there again.
TripAdvisor Reviews SeaPort Marina Hotel Long Beach
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