Scotland's Hotel & Spa
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Historical Traveler Reviews Scotland's Hotel & Spa Pitlochry
Book This hotel Now, You Will Love It!
Just arrived home today after a 2night weekend break at the Scotlands without the kids, it was marvelous! Had read the couple of bad reviews listed on trip adviser so was a bit weary but we were not disappointed at all. Got a good deal through [-------------] and use this site rather than Best Westerns! We got 2 nights DB&B for 118pounds and it was a bargain. We nearly booked the Fishers as it was listed at the same price however, we met people staying at the Fishers and they were a bit disappointed. The service from all staff from cleaners to head waiters was exceptional, everyone friendly and the food was out of this world, haven't eaten so good in a long time. The leisure complex is great and myself and hubby had the pool to ourselves when we arrived on the Friday. There's a mini-gym, sauna and solarium (should you wish to pretend you holidayed further a field). The room was maybe a bit on the small side but was spotlessly clean with all the usual bits and bobs you'd expect in a hotel room. You'll not spend much time in the room though as plenty to do. There hotel is a stones throw from the main street where theres lovely shops and a couple of nice drinking establishments. All in all we had a superb break and will be back very soon but with the kids next time as they'd love the pool and all the things to do around Pitlochry and the hotel is very child friendly too! Go book it now and don't listen to those earlier bad reviews!!!
Great location and facilities
We stayed at this hotel for a short break (myself, husband and child).
The rooms were spacious, clean and had all the amenities that one would expect. The staff were really friendly and always made an effort to chat to our child. We loved the swimming pool and other leisure facilities, I treated myself to a aromatherapy treatment - superb!
The food was varied, well presented and the service in the restaurant was efficient and friendly. The drinks were a bit expensive, however, we have come to expect that in hotels!
One evening we ate in Luigi's Bistro for a change. It offers an Italian menu with a huge choice of pasta's, pizza's and some classic main courses along with well known Italian starters and desserts. This really appealed to us.
We would definately recommend this hotel for a short break - there is lots to do and see in the area.
Great Family Hotel
We have just returned from a short break at Scotland's Hotel. I don't drive, so the location is excellent for local shops, Pitlochry Theatre and bus stop.
Very friendly staff, the hotel is an old building but is clean, we had a family room with comfortable beds and spotlessly clean en-suite facilities.
I personally thought the food was excellent, very well-presented and there was plenty of it. The service in the restaurant was very efficient. I was impressed by the promotion a Scottish menu promoting local fresh produce. The children's menu has a good choice for even the fussiest child.
The hotel includes free use of the leisure facilities with good size pool, spa, gym, solarium and sauna.
I recommend this hotel as family friendly and would definitely return.
Fine as a base
My husband and I stayed here in June for two nights. It's rated 3* and was fine as a base. Our room and bathroom were a good size and the location was perfect - right in the heart of Pitlochry. We were in the annex which was fine but you have to park in the hotel and walk so not really suitable for older people. The junior staff were lovely however one of the senior male managers spent a great deal of time getting on to them in full view of guests - not very professional! Luigi's restaurant was fine for pizza and pasta but I wouldn't recommend eating in the main dining room. The food was pretty awful! Stay here if you're looking for a base to explore the area but don't expect much and eat elsewhere!
Give It A Miss!
Was not impressed with this hotel at all. Graded as a 3 star - they should drop a star or two! The hotel is shabby and has a musty smell. We booked at the very last minute on a Saturday at lunchtime to spend 1 night away. The price we were quoted was £65 DBB per person or £55 B & B - not cheap. I asked if there was anything cheaper as it was a late booking and was told "No sorry". I then informed the receptionist that I had e-mailed them the previous evening late on and had got a reply that morning at 9am stating £55 DBB per person. She apologised and said it was her mistake that it was £55 DBB!!! Anyway, got to the hotel and our room was in the main building and okay but the bathroom ceiling was starting to come away, like they had had a flood and not fixed it. Drink is very expensive and you'll wait ages to be served. One pint of lager and a half lager shandy - £4.75. One diet coke poured out of a Diet Coke bottle in front of you was £1.75. Go down the Co-op and buy your own, it would be cheaper. About the prices - on their website they quote £72 B & B but if you go on to laterooms.com they advertise this at £60 per room B & B and this is not discounted.
Anyway, the standard of cleanliness is poor. The seats are all stained in the club bar overlooking the pool and on the window ledge behind our seats was half a dozen dead flies/bluebottles. This hotel used to have a very good reputation - what's happened?
Super Family room
Just spent two nights dinner bed & breakfast at Scotlands Hotel. Our family room was in the main building and what a great size it was with two single beds at one end and a double bed and the other end of the room. Plenty of space for everyone to relax in. Table and very comfortable chairs also in room. The bathroom was also larger than normal and very clean and bright. Plenty of hot water too.With two large windows in the room we also had a great view of the hills and town.
I enjoyed the quality of the food, with meals being very well presented and great use of local produce. The staff were very efficient in their roles and always polite and friendly. I found the restaurant staff in particular very good.
With an adaquate swimming pool/spa/sauna and mini gym this hotel is a great place to spend a couple of nights to relax in. The location is excellent giving you the opportunity to leave your car in the carpark and enjoy walking in the area.
Great Location. Good staff
Spent night here on dinner bed and breakfast basis.Dinner had limited choice but was well cooked and presented by friendly staff. Entertainment was provided by a good 2 piece band which added to atmosphere in dining room. Bar was less than intimate as you had to walk through both it and dining room to get to swimming pool. Breakfast selection was ok but cooked version a bit geasy.
Our bedroom heating was not working,on a night that was -5c, but helpful girl at reception arranged for a fan heater. Room was small but clean and good supply of tea coffee etc.
Above all location is ideal,right in town centre within easy walk of all sites with ample parking.
On the whole we enjoyed stay and would return.
Staff need to pull their socks up!
Another reviewer wondered if the staff were as bad at other times of the year than at Christmas. Well, after a weekend break at the Scotlands Hotel, I can report that things have yet to improve.
I couldn't tell if the problem was lack of staff, or if they were just incredibly slow, but everything from ordering a drink to getting an iron sent up to the room took ten times longer than it should.
The food was pretty good, but a £7 supplement on the dinner price to have the steak was excessive. The drinks selection was below standard: only two crummy beer taps and the house white came out of a 1.5l screwcap bottle - and tasted like it.
Overall, the hotel was comfortable if a bit threadbare in places, and the older members in our party who take life at a slower pace were happy with the hotel. If you don't set your standards too high, and can get a good deal, this is the place for you.
Comfortable hotel, lovely room, beautiful bathroom.Meals excellent, manager and reception staff couldn't have been more helpful. Waiters and waitress in dining room were lovely and most pleasant, always had a smile. Lovely pool area. Our room was in the Bank annexe and didn't present a problem because the weather was lovely (May 2004), but when I go again I will ask for a room in the main building, because you have to leave the annexe and walk out in to the street and down (50 yards) to the main door of the hotel, not too convenient if it is raining and you're heading for the dining room or if you are coming back from a swim in colder weather. I wish they would provide a box for staff gratuities because it was impossible to tip every-one and they were all so nice.
Christmas at Scotlands Hotel
My husband and i spent Christmas 2002 at Scotlands Hotel Pitlochry. Our room was in the Bank annexe next door to the main hotel and was superb, very well furnished very clean and quiet.
Christmas cheer in this hotel did not extend to the staff particularly the management who were miserable and unfriendly. Scrooge would have been happy here at Christmas time.
The welcome drink had to prised out of the Manager who was down right rude. Our table and service on Christmas day lunch was appalling. Food was good, well presented service poor.
Entertainment was passable but the staff attitude could have made a lot of diiference. There was no Christmas cheer here.
Lovely hotel, superb room, good food spoilt by bad manners and bad service from management and staff.
I wonder if the unhelpful miserable attitude prevails all year.
TripAdvisor Reviews Scotland's Hotel & Spa Pitlochry
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