Wonderfull ambiance but rooms simply to small

The scarlett is something different.It has a beautifull ambiance.The breakfast is original and the decoration is simply trendy,but the rooms are just way to small.You can not rate the hotel 5 stars and give your guests a 15SQM room! mind that the standard rooms have no window and the deluxe room a tiny little roof window.Because of lack of air circulation the rooms are very dusty. My advise is have a drink or dinner at the scarlett,take in the beautifull decorations and stay somewhere else or pay about double the rate and get an executive room at the scarlett which has the proper windows and you will have an unforgettable stay.The rate you pay will then be comparable with other 5 star properties in the city.

Below expectations

Stayed at the hotel for one night in August. Read about the hotel and was told great things about it. However, it was slightly disappointing. There were no car park facilities and the hotel suggested I park in the public car park which charged by the hour.

The rooms were small and though the front desk "upgraded" us to a room with a window, I was disappointed when I walked in. Toilet was very clean and nice though.

The little touches of having DVDs for the guests and happy hour served in the rooms was a good touch.

The bar was very avant garde and served good martinis served by good looking waitress.

Singapore in a warm coat

Stayed for two nights in the Scarlet hotel, mainly for budget reasons (even though I try to stay in 5-star hotels all the times).

I was a little preoccupied by some of the reviews I read on Tripadvisor but I have to say that the Scarlet Hotel has totally convinced me.

Very cheap (130 Singapore dollars per night with Breakfast for a Deluxe room with shower and a window), but excellent service (friendly and proffessional), high-class amenities (everything was provided in the bathroom), wonderful settings and surroundings (I love the furnitures, the colours of everything as well as the romantic touch everywhere).

About the location, quite convenient but be prepared to walk a little from the subway station (especially if you don't go out at the Chinatown exit). Apart from this, I prefer the Chinatown area to the Orchard one, so I would recommend the Scarlet Hotel from this point of view.

Not much shopping in the area except from the usual Chinatown stuff, many bars nearby (some with some hostesses, be aware of that, you also got one or two gay places which is also quite fun) as well as a wonderful hawkers' place.

Would stay there again and recomend this place to friends.

Dissapointing

Inflexible hotel policy. I wanted a late check-out at 3pm instead of the usual 12pm but was told I needed to pay half a day's room rate for it and if I surpass the 3pm time, I'll be billed a full days rate!. Worst thing is, the hotel wasn't even full so there was no urgency to use my room for the next customer. I checked in the hotel a couple of days earlier late at night 10pm which they were fully aware of and I knew I had to pay for a full day's hotel rate for that, I accepted that......but to be so inflexible to a hotel guest's request for a late check out is appalling.

Feedback from the patrons at the bars and restaurants that I had conversations with was that hotel service was getting 'cocky'.

Pity. It's a gorgeous hotel, unfortunately, has plenty to learn about being more service-oriented though.

Luxurious and Low Cost

For the price, I was very impressed with The Scarlet. Great service, nicely appointed (yes, yet small) rooms. The location is basically across from the Maxwell Hakka Center and around the corner from fashionable restaurants in the Chinatown area, so there are good eats to be had. A few short blocks from the MRT. Sometimes it can be a chore to get a cab. My one quirky comment is that their uniforms (black and red, with long coats) strangely remind me of Dracula so sometimes I feel like I'm in a hotel run by vampires rather than having a comfortable feeling of being in sexy boutique hotel. But I got past that OK.

Excellent hotel

I just returned from Singapore and I spent one night at this lovely hotel. My room was a sinlge room with a single bed. Although it was small and did not have window, it was enough for a single lady. The room was clean and tidy. I liked the toilet facilities most. The bed was also comfortable. The hotel's location was near chinatown and it was easy to travel to everywhere by MRT. The hotel did not have great buffet breakfast but you could have a look at the breakfast menu. I had chosen one type of breakfast set. They were delicious and enough. This hotel was a new hotel in Singapore. You can also enjoy five star service and quality at this hotel. I would highly recommend to my friends.

Ask for a window

We stayed at the Scarlett 2 nights.

The hotel is very "chic" and clean. Staff are attentive and helpful and the location is perfect, right in Chinatown. The rooms are well decorated in accordance with what one can call a "boutique" hotel.

One important drawback is that a number of rooms have no window.

Unfortunately, this is mentioned nowhere in any comments I have read about the place. And especially not at the reception desk.

If you prefer having some daylight, be sure you ask for it ahead of your payment and arrival.

Love it!!!!

Its d best its classy..its gorgeous and its cheap I hope they stay that way..If u really want to enjoy ur stay and ur privacy its d place to be..The staff are friendly and everything is just overwhelming..My fiancee and I really enjoyed our stay..hope they keep up the good work..Next tym Ill definitely stay at Scarlet Hotel

Its NEW & classy

Spent the weekend at the Scarlet & stayed at a Deluxe room. The interior furnishing is gorgeous & the bed comfy. Chose the hotel cos it was the newest 5 star hotel (opened Dec04) & introductory rates were attractive.

Location is alright if you enjoy walking to nearby Chinatown or dining/partying at Club street. Staff were friendly & attentive.

Overall a good place for a short stay.

Posh living for a paultry price!

The Scarlet Hotel is a lovely place to spend a week in Singpore. We found the hotel's location, Chinatown, to be a great base for our excursions throughout Singapore. The decor in the hotel is stylish and classy, and the staff is first rate. Even better, the prices were not prohibitive, and we got essentially 5star service and style for a much lower price. The down side of the hotel is that some of the rooms can be small (the hotel is a renovated shop house), but the plush sheets, towels, bathrobes, slippers, etc. more than make it worthwhile (or so we thought!). The free breakfast gets a little monotonous by the end of a week of the same free breakfast, but all in all I would highly recommend a stay at the Scarlet! It is especially well-suited for singles and couples.