Hotel Scalinata Di Spagna
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Historical Traveler Reviews Hotel Scalinata Di Spagna Rome
Our 1st choice when in Rome
The Scalinata is always our first choice of hotels in Rome. We have stayed there 3 times and each time was superb.
The location speaks for itself, but the staff is the best part of the hotel. Both day and evening staff are extremely helpful. The evening concierge helped us get reservations at restaurants each night and the choices always matched what we had requested whether expensive and dressy or casual and less expensive.
The rooms are beautiful and very well appointed and breakfast on the terrace is wonderful.
We cannot say enough good things about the Scalinata!
Avoid at all Costs!
Scalinata Di Spagna Hotel was a terrible, terrible experience for my wife & I on her 40th Birthday. Confirmed reservations - -in writing - - mean nothing to the staff. Manager is rude. Please save yourself the aggravation and avoid this hotel!!
Leaves much to be desired
My companion and I booked this hotel for 3 nights in October, 2003, having moved from the Hotel d'Inghilterra (which we loved) because Frommer's guide gave the Scalinata di Spagna 3 stars, the d'Inghilterra, and , incidentally and unaccountably, the elite Hassler, only two. We were severely disappointed with the Scalinata for many reasons. First, we had to cart our own baggage upstairs without an elevator. There is a small room (lights always out) which is supposed to serve as a lounge. Our room was depressing, but clean and not run down. The carpets and furnishings in the common areas, were in poor condition. The room offered two levels of lighting: impossibly dim and impossibly bright. The breakfast room was not orderly and not well maintained. The staff (one person) could not find the phone number for my airline. The front door, which is padded with leather inside, was in deplorable condition. The price was equal to the d'Inghilterra and very excessive. This is not the place to stay.
Avoid this Hotel
We originally ooked our reservations at this hotel, and then read the reviews on this site and cancelled our reservation 8 months prior to our trip. They refused to cancel our reservations, and would not answer our emails. I called my credit card company and told them not to accept any charges from the hotel, but they charged my card anyway. They are trouble - and rude on the phone. Stay far away from this hotel not matter how perfect a spot they might be in. It is a noisy area anyway - stay a few blocks away and you are just as close.
Don't depend on your confirmed reservation!
On the 10th day of our vacation, Sept 19, we arrived in Rome to check into the Scalinata di Spagna. Having received a confirmation of our two rooms more than 2 months prior, guaranteed by Visa; I was completely surprised when the man at the front desk said he only had one room. He said he had emailed me on Sept 15 "We regret informing you that we might have problems for the first night of your reservation as other hotel guests have postponed their departure for problems about health".
He wanted to put us up for one or two nights in another hotel (which was totally unacceptable) and then move us into the Scalinata if and when a room became available. Instead, after checking numerous hotels in the area and finding them fully booked, we were finally able to get accommodations in a much nicer hotel, alas at twice the cost. Our friends did stay in the one available room at the Scalinata and found that while the room was extremely small, it did have a certain european charm. This reservation fiasco was the only blot on a near perfect vacation in Italy.
Great hotel (despite initial concerns)
My wife was adamant that we stay at the Scalinata due to its perfect location. At first I was quite concerned about the potential ongoing construction, staff rudeness, and some concerns about overbooking (as had been expressed by other guests). I also had some concerns about the Spanish Steps (how many, etc.)
I am an extremely critical person, but I found the Scalinata to be an excellent, intimate little hotel. It is probably a great place for a romantic getaway (I would not know about that since I am married). The rooms were impeccably clean, quiet, and large (by European standards, small by American ones). No sign of ongoing construction anywhere. The staff was polite and accommodating (we were traveling with a 3 year old child). We arrived really late at night and I was concerned about overbooking. We were checked in within a couple of minutes.
We were paying the off season rate which was decent compared to other places in the area in the same category. Nevertheless for the price we wished that the TV had a greater selection of channels (not that we would have missed much). Similarly, we enjoyed breakfast, although for the price we would have expected freshly squeezed orange juice and so on. Climbing the Spanish Steps would only be a challenge to someone who is seriously out of shape. Other than that, I highly recommend it.
Constructions are over!
The construction is over! We had an urgent problem to fix on the roof, ( this is a 17th century building ) and could not avoid doing it, the all thing lasted only 10 days but disturbed some of our guests and we apologize again for this. Now it is all over and we do not plan any construction for the next few years. Renato Bellia, hotel scalinata manager
Beware of construction
Can't beat the location, but our visit was marred by ongoing construction in the room immediately above ours when we arrived jetlagged on the 1st day of our honeymoon. All attempts to catch up on sleep over the next 3 days were impossible, as hammering commenced right after breakfast, continuing until at least 7 p.m. every day. The staff was apologetic & very helpful in recommending local restaurants; but the construction activity (which no one had warned us about, even though we booked 2 months in advance) definitely ruined our stay. Rooms are rather small, but plumbing is up-to-date, and internet access in room is also available.
Love This Hotel
My wife and I stayed at Scalinata Di Spagna on the last night of our vacation in Italy. The rooms are beautifully decorated, the bathrooms are georgeous, and the location is perfect for walking to many interesting sites in Rome.The man at the front desk arranged a dinner reservation for us at exactly the type of restaurant we desired, writing the necessary information in the most beautiful calligraphy. When we returned from dinner and requested a taxi ride to some of the principal sites, he interviewed several taxi drivers for us in order to get one who spoke fluent English. When the taxi arrived, he checked to be sure the driver spoke English, and sent the first one away.My wife loves a nice hotel and she raves about this place. My only wish is that we had had more time to spend, as we had a 10:00 am flight out of Rome.
Avoid this hotel
We just returned from two wonderful weeks in Italy. The only disappointment was a major one, involving the Hotel Scalinata di Spagna in Rome, Italy. I exchanged several emails with Renato, Owner and General Manager, resulting in a confirmed reservation, with a confirmation number and Visa guarantee. Upon arrival, about noon, we were warmly welcomed by name by Renato, who told us that our room was not yet ready but that we should leave our luggage in his safekeeping and return later in the afternoon. My wife changed clothes while he chatted with the children and gave me a map of Rome. Upon our return, a different man at the desk greeted us with an explanation that the people in our room did not leave, that they had no room for us, and that they had moved our luggage to another hotel. We couldn?t believe this, as we had a confirmed room and had effectively checked in already. I asked him to call the owner and he said he could not, he did not have the phone number; when pressed, he said he had a cell phone number but that the owner would not answer it. We were getting nowhere, so we went down the hill to check out the other hotel and to find our luggage. The other hotel was small and run-down, with just the name HOTEL on the awning. The desk man, when he understood what had happened, was quite surprised and very helpful to us, since their accommodations were not suitable for our family of four. The day turned out well, as we found an excellent hotel, but after considerable emotional upset (and much increased financial cost). We travel a great deal and have never had, nor heard about, an experience such as this. There are so many good hotels in Rome that you can surely find one that does not treat people in this way.
TripAdvisor Reviews Hotel Scalinata Di Spagna Rome
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