Photos of Hotel Saturnia
- Room service
Historical Traveler Reviews Borras / Marina Port de Pollenca
Stay Away People! It's Filthy, Dangerous & Inhospitable
Don't know where to start, this hotel is AWFUL. Small rooms, we can deal with, but not small, dirty, dangerous, unfinished, unsecure rooms that you can barely open the door to enter. We knew we had blundered when we were advised not to walk around the surrounding streets after dark by the agency taxi driver who brought us from the airport. Light sockets and plug points were hanging out of the walls, with an earth wire clearly visible. The television was broken, the lightshade consisted of two paper napkins on a bare bulb - fire hazard! and the glass shelf above the filthy sink was hanging out of the wall. The door barely opened enough for a person to enter, let alone a person with a suitcase, and was in a state of disrepair - see our attached pics! This was a third floor room. The first floor rooms seemed to be completely different, with new doors and more secure-looking locks. In fact, the first floor just looked cleaner in general - this is clearly where the pictures they use in brochures and web advertising come from.
Another thing we noted, when we arrived at 1130pm, was that the breakfast pastries and cereal appeared to have been left out, uncovered for the next day. The night porter we complained to about the room (within 5 minutes of checking in), was completely unfazed by our comments - clearly not the first time this has happened to him.
Unsurprisingly, we checked out the next morning - without eating the breakfast. Please take heed folks, DO NOT risk ruining your holiday by staying here. After this brief glitch, we had an amazing time in a wonderful city.
A surprisingly good 2 star in the heart of rome
While this hotel was not the most luxurious or decadent it's helpful and personable staff made up for that 10-fold! i stayed for three nights last week - everything was clean and safe. just what you would expect in a cheap but central hotel. being able to step out the door and stumble upon the colosseum, roman forum and termini station basically ensures you get to see all of rome very easily. i would most definitely recommend it!
Stayed here for 4 nights (november 5- 9). It is literally 4 blocks in from Termini station. We took a train from Venice and got off and it was so easy to find! The hotel is really very nice and the staff was wonderful to us. They helped us book Carrani Tours and we paid for them at check out. We had room 404 and they made up the king size bed into 2 twins for my sister and I. We had a deluxe room with new jacuzzi shower. I had to laugh at that thing. Breakfast downstairs was good (hard boiled eggs, pasteries, yogurt, breads, cakes, tarts, meat. cheese, all kinds of coffee/tea/juices.) Very good hotel overall..
The staff was outstanding and very accomodating and helpful. The breakfast was good for Italian hotels which consider slices of bread and jam the norm. However, the rooms, had serious mold and odor issues even in the renovated rooms. We had to change rooms three times in four days. We paid $848 (American) for four nights which was outrageous for what we received.
Hot, stuffy and old Saturnia
Location is approximately 10mins from the train station - halfway between station and the Colloseum. Not a bad little neighbourhood - nice selection of restaurants and convenience stores.
However, Hotel is situated on a rather busy road, meaning traffic noise - at ALL hours of the day & night - is horrendous. Coupled with the fact the air-conditioning was non-existant and our windows were open 24-hours a day, meant we barely slept.
Despite the best efforts of the staff, who were extremely welcoming and helpful, the place hasn't been renovated since the 70s. Terribly dark, leaky bathrooms, dirty floors and rather data furniture. And showers *inside* the bedrooms - how weird is that?
The included breakfast was, however, brilliant.
Would I stay here again? Possibly in a cooler month, or if the air conditioning was functioning. Otherwise, absolutely not. I'd happily pay a few more dollars for something nicer.
Basic but good location
Good location only 10 minutes to colosseum and Vittor Emmanuelle II monument. However compared to other budget hotels we have stayed in - it really is very basic. Reasonably clean but some mould in shower. Air conditioning was a floor unit which did not work at all well in 35 degree heat and also required the condensed water to be emptied periodically throughout the night. Didn't bother with TV (local channels) but minibar was useful as a refrigerator. Had pre-ordered a cot but this only arrived in the evening after much persuasion. One of our party stayed in the converted attic room which appeared complete and is very nice. The only down side is that you have to climb 4 floors and the upper floor a spiral staircase has no light fitting as yet! Staff friendly although some of the advice given eg taxi fares not quite accurate. Breakfast reasonable - cornflakes, croissant, rolls, ham, cheese, fruit and coffees.
In hindsight would not book this place again having a young baby but ok for backpackers.
You get what you pay for.
This was about the cheapest hotel I could find in a cental location. If I wanted a better hotel then I should have paid more, but I was happy with what I got. It was old and in need of some repairs in places, but clean and comfortable. The continental breakfast was as good as in ANY priced hotel - cereals & milk, fruit juice, coffee, tea, croissants, bread rolls, meats etc.
Nothing was too much trouble for the guy on the front desk. I doubt you will get better for the price and location.
Avoid it like the plague!!!
We stayed at the Hotel Saturnia for three nights in july 2005, and it was horrible. Our first night were spent in a tiny room, the air condition and minifridge fortunately worked, but the tv was just static. The bathroom were also tiny, with a moldy and dirty shower. The previous guest had also forgotten to remove all his underweare from the drawer...
We were woken up early the next morning by the noise from construction work in the hotel, and the doors are PAPER thin. The construction work NOISE were going to haunt us during all of our stay. This day we were told that we could get a better room, a totally renowated room at the top floor, for only 100 euros a night. We were excited, but only to be totally disappointed and frustrated when we came back to the hotel that night. The room was NOT FINISHED!! There were no socket for the air condition, so we had to get an extension cord to get it working. There were missing curtains, no firealarm or fire escape route, no socket for the tv to work, no shower cabinet, no mirror in bathroom, unfinished electrical work in both the bathroom and bedroom. HORRIBLE!
We told the manager the next day about our complaints, and he told us that we should not pay 100euros, but the 70 that we originally should pay. And he assured us that they would continue to work in our room that day, but when we came back at night, there were nothing done. HOW RUDE!
This hotel was worse than a South American Hostel where you would pay a fraction of the price.
The room we stayed in was small (like a cupboard!), had no air conditioning (although we had requested it when we booked and it was 32 degrees outside!), the TV was broken, electrical sockets loose and shelf above the sink held on with string!
As for the bathroom... it was full of mould and leaked so the floor was soaking. The bottom of the door was swollen and black with mould due to the water and the shower door was hanging off at an angle!
We moved as soon as we could and only stayed one night of the 4 we had booked. The manager charged as a hideous amount of money because of this and was most unhelpful.
The only good thing that we can say is that the breakfast room was nice and the man behind the counter was very friendly (and probably deserves a pay rise for all the hassle he probably has to put up with!).
TripAdvisor Reviews Borras / Marina Port de Pollenca
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